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Customer Service Sales

Location:
Lone Tree, CO
Posted:
January 24, 2013

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Resume:

Cameron Roberts

Email: abqdsm@r.postjobfree.com

Address: ***** ********** ******

City: Highlands Ranch

State: CO

Zip: 80130

Country: USA

Phone: 303-***-****

Skill Level: Management

Salary Range: $75,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

R. CAMERON ROBERTS

abqdsm@r.postjobfree.com

TRANSFORMATIONAL SALES AND MARKETING LEADER

Dynamic and Results-Driven Professional with a demonstrated ability to build successful sales and marketing organizations focused on top-line revenue growth and profitability.

Strategic Marketing- Sales Operations- Project Management - Training & Development - Revenue Growth Contract Negotiation - Customer Relations - Ops Management - Cost-Effective Strategies - Vendor Relations - Marketing Collateral Performance Management - Career Development - Merchandising - Pricing Options - Team Leadership & Motivation

PROFESSIONAL EXPERIENCE

SALES AND CUSTOMER SERVICE MANAGER/ACCOUNT EXECUTIVE THE KEY PEOPLE COMPANY 1997-2013

Successfully implemented operational and sales initiatives while serving concurrently as VP, Account Executive and Sales Manager. Supervised three to five customer service reps, two marketing professionals and two telemarketing representatives. Pioneered marketing processes and customer service policies directly responsible for annual revenue growth and profitability.

* Recently procured $1.7M five-year contract by leveraging vast managerial and contract negotiation skills.

* Attained 20% increase in accounts while concurrently decreasing negative growth by over 50% monthly.

* Championed marketing and sales team delivering yearly profitability for ten successive years.

* Consistent personal closing rate at 35% over sixteen years, increasing company revenue by 40% across four years.

* Handled hiring, training, and performance management functions championing increased efficiency and productivity.

* Mentored and coached marketing unit on technology and sales support best practices.

SALES FLOOR MANAGER/FRONT-END MANAGER/STOCKROOM MANAGER TOYS R US 1994-1997

Selected to utilize retail sales experience to lead front and back-end processes for Denver-based location. Oversaw customer service and storage sales teams responsible for price point options and large-scale marketing displays. Led up to 72 sales personnel during seasonal periods.

* Transformed previously downturned store sales to generate profits within 24 months.

* Garnered top ratings for outstanding management of major store restructuring project subsequently being placed within several other special projects throughout tenure.

* Gained consecutive Above Expectations ratings for three continual years.

MERCHANDISING MANAGER/DEPARTMENT MANAGER J .C. PENNEY COMPANY, INC. 1989-1992

Ensured corporate sales strategies aligned with product displays at all times. Identified regional buying opportunities, operating as primary point of contact for key vendors including Nike and various licensed apparel companies. Managed and motivated a team of commission sales associates.

* Generated three years of double-digit sales increases.

* Placed store as Top Regional Location based on sales increases and profitability.

* Conceptualized and implemented Super Shoe Events leading to quadrupling of sales within 24 hours.

* Served as a key player in production of marketing collateral including flyers and brochures.

* Continually assessed marketing trends and existing strategies enabling positive sales growth.

BACHELOR OF ARTS - BUSINESS/ECONOMICS - WHEATON COLLEGE - WHEATON, IL

SOFTWARE - MICROSOFT OFFICE AND OUTLOOK, ACT



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