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Quality Assurance

Location:
Montague, MI
Posted:
January 23, 2013

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Resume:

Thomas Marble

Email: abqdpd@r.postjobfree.com

Address: 2A Bix Trail

City: Montage

State: MI

Zip: 49437

Country: USA

Phone: 231-***-****

Skill Level: Management

Salary Range: $90,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Thomas W. Marble Phone: 231-***-****

2A Bix Trail, Montague, Michigan 49437 Email: abqdpd@r.postjobfree.com

PROFESSIONAL SUMMARY

* Individual and Multi Plant Responsibilities

* AS 9100, TS 16949 and ISO 9000 Installations without use of Consultant

* Establishment of Quality Organizations and Quality Systems where none existed

* Design, Application, Process and Quality Engineering Management

* Development of new Quality Technology in Service and Manufacturing Organizations

* Extensive Instructional Skills

* Management of Quality Organizations ranging in size from 5 people to 30

* Development of APQP, PPAP Systems

* Masters Degree in Quality (Thesis left to complete) - GPA:3.96

* Executive Management Program completion

Alcoa Howmet Whitehall Castings, Whitehall, Michigan

4/08 - 1/13

Largest manufacturer of Investment Cast Jet Engine Turbine Blades in the world. Intricate investment castings with extensive dimensional and NDT qualification and monitoring.

Quality Assurance Manager

Responsible for management of AS 9100 Quality System which includes multiple NDT methodologies, CMM and C3D inspection technologies, as well as traditional control systems. Manage growth in Quality Organization as business grew from $250M to $400M+ over 3 years. Introduce Automotive systems to Aerospace design and manufacturing.

Achievements:

* Reduced PPM by 20 - 30% consistently each year. Moved division to Howmet Silver status by end of 2012.

* Increased size of Quality Organization by 20% while business grew by 60%, while increasing areas of involvement

* Designed APQP and PPAP processes for this Aero company based on Automotive standards sand experience. Both are being rolled out through the company.

* Developed and promoted several QE`s to Sr. QE and Quality Leader positions..

* Established Quality Clinics to attack customer returns and internal rejects.

* Designed and implemented a Visual Inspection Level II and III process similar to other NDT systems.

* Defined, purchased and implemented Digital Radiography Technology replacing traditional X Ray, potentially saving the division $3M per year in film.

Blackmer, A Dover Company, Grand Rapids, Michigan

11/04 - 4/08

Manufacturer of Positive Displacement (Vane) and Centrifugal Pumps, and Gas Compressors for the Transport, Process, Energy, Food and Military Markets

Quality Assurance Manager

Responsibilities: Change Quality mindset from QC approach to QA approach with the implementation of new systems, including aspects of Automotive Industry. Maintain and improve ISO 9000 System. Implement new supplier quality system where none existed. Improve quality costs. Manage Foundry Quality System.

Achievements:

* Reduced Scrap to .6% of Sales (including Foundry) which is below what is considered world class for metal cutting manufacturers.

* Reinvigorated ISO System which would not have passed surveillance or recertification audits, in 3 months. Added Certification of 2 different product lines, expanding the scope to cover all products manufactured at the facility.

* Implemented Metric System to display Quality, Productivity, Supplier, Safety and CI measures and activities.

* Implemented a complete Supplier System including PPAP system for all new components and supplier process changes. Implemented quality metric for existing suppliers.

* Implemented formal Corrective Action System for Customer Complaints and Internal Issues.

* Implemented Deviation, Product Hold, and Recall Systems.

* Developed and Implemented Gated New Product Development Process.

* Implemented Internal PPAP process for all new parts, production equipment, and process changes.

Associated Spring/Barnes Group, Saline Division

11/99 - 10/04

Tier 1 supplier of Valve and Transmission Springs to Big 3 and Japanese Transplants; Volume of 11 million pieces per month. Plant is largest volume producer of Automotive Springs in North America. Plant Awarded Supplier of year by GM and Detroit Diesel in last 2 years.

Manager, Quality / Process Engineering

Responsibilities: Manage QS9000 / TS 16949 Quality Systems; Monitor and improve customer satisfaction; Provide main customer interface with and quality programs or issues; Monitor and improve internal quality (waste costs) and the line throughput; Manage customers complaint system; manage inspection process; Prepare all PPAP submissions and serve as main interface on all new product process approvals with customers.

Achievements:

* Reduced Waste costs by 30 % in each of the last 3 years. Scrap reduced by 40% in 2003.

* Overall Customer Plant PPM reduced from 10 in 1999 to 1 YTD in 2003.

* Completed new Ford Q1 assessment - recertified in 2001.

* Established Team approach to Continuous Improvement, yielding results in first bullet.

* Reinvigorated QS 9000 system; best performance in 3 year audit since Division Certified. No Findings in surveillance audits since 2000 (perfect for 3 straight years.)

* Reorganized Quality and Process Engineering Group by Product and Customer to improve effectiveness and focus.

* Introduced automated Vision Inspection Equipment to reduce costs and deliver zero PPM.

* Implementation of paperless, networked Quality system.

* Customer Complaints reduced by 30% in 2000, again in 2001, and again in 2002, and again in 2003.

* Division exceeded profit targets in 2002 and 2003, maximizing Bonus for all employees.

Lason, Inc. Livonia, Michigan 6/98-10/99

Business Communications Group

Mass production Print and Mail Service Bureau for Big 3, Health Care and Banking Industries: produced 1,000,000 pieces of mail / day.

Director of Quality and Production Services

Responsibilities: Management of Quality, Materials, Maintenance, and Facilities Departments; Quality Direction and Systems establishment.

Achievements:

* Establishment of Quality and Materials Organizations, including hiring of Managers

* Selection of Integrated automated Business System

* Establishment of Production Metrics to allow setting of Standards and Goals

* Plan developed for the hiring and training of Maintenance Technicians to evolve from out-sourced Maintenance to self Maintenance, reducing costs by$1.3 Million

* Establishment of Ford QOS System

* ISO 9002 documentation development

* Production Processes mapped and control points established

* Customer Complaints reduced from 25 PPM to .25 PPM in 6 months

Tecumseh Products Co. Tecumseh, Michigan 9/94-6/98

North American Compressor Group

$1.6 Billion international producer of Compressors for the Refrigeration, Air Conditioning and Appliance Markets.

Director of Quality

Responsibilities: Overall Quality direction and focus for 5 Domestic and 3 International Plants, performing close tolerance machining, stamping, welding, brazing, electric motor production.

Acheivements:

- Responsibilities expanded from North America to include Plants in Brazil, France and India.

- ISO 9002 Certification of 2 Plants

- ISO 9001 Certification of Corporate Functions

- Reduction of Field Failures by 30% over 3 years

- Reduction of domestic Customer Line Rejects by 60% over 3 years

- Reduction of Customer Line Rejects in Brazil by 50% in 1 year.

- Refocus of QE`s from internal to Customer

- Implementation of AQP System in Product Engineering

- Implementation of Automated SPC Data Collection

Goulds Pumps, Inc. Seneca Falls, NY 131**-****-****

Manager, Quality Assurance 1985 - August, 1994

Responsible for maintenance and improvement of both Nuclear and Commercial Quality Systems. ( including manuals, procedures, internal audits, third party audit, etc.)

Provide direct Live Order support relative to quality requirements interpretations and translation into the manufacturing environment.

Achievements:

*First Pump Company/ Division Certified to ISO-9001 in United States (April 1992):

certification achieved in nine months without use of consultant (have coached/audited

three other divisions also)

* Certification in June 1994 - due to complete top to bottom Business Systems changes

implemented in late 1993, early 1994

* Established Quality Alliances with major customers in the Chemical, Refinery, and Pulp

and Paper Industries, as well as with major Engineering Contractors ( includes

measurement systems, problem solving teams)

* Implementation of Goulds' First Customer Complaint/ Corrective Action System

* Design and Implementation of an SPC program, including training, variable aging

purchases ( $1.25 million over 5 yr. period), machine tool run off and Gage R&R

procedure design, and actual operator use of tool for prevention activities ( present

status shows average CPR of 1.75 for all processes implemented )

* Successful Design and Implementation of a Supplier Certification Process ( including

audits, quarterly measurement, and recognition/reward of business) ; resulted in

decrease in receiving inspection by 50%, and defective costs by approximately 25% to

date.

* Internal Defective Costs decreased by 30% over last 3 yrs.

* Member of original Quality Improvement Team which implemented Problem Solving

Teams, Recognition Program, etc. based on a Crosby T.Q. System.

* Successfully passed ASME ( Third Party) Audit to renew our authorization (N-Stamp)

to produce Nuclear Pumps in 1987, 1990, 1993.

* Moved Q. A. Dept. from being primarily an inspection department ( 1985 - 75% of

personnel were inspectors - no Quality Engineers ) to 75% Quality Engineering

(prevention) activities in 1994 ( while decreasing head count by 10 people)

Education/Activities

Bachelor of Science, Mechanical Engineering Bucknell University

Lewisburg, Pennsylvania

Masters in Quality (Complete except for thesis) Eastern Michigan University

Executive Management Program International Negotiations and Management

Additional Activities:

-Benchmarking Coach for Seneca Falls School Dist.

-Member District and Middle School Steering Committees

-ISO -9000 Lectures/Seminars for Local and Syracuse Area Organization

- Director, Communities in Schools

- Founder, Coach of Tecumseh Boys Varsity Lacrosse Team 1998 - 2004

- Head Coach, East Grand Rapids Middle School Lacrosse Program 2006 - Present

Professional Memberships: ASQ



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