Clifford Merrell

Email: abqdfa@r.postjobfree.com

Address: **** ******* **

City: Corryton

State: TN

Zip: 37721

Country: USA

Phone: 865-***-****

Skill Level: Management

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CLIFFORD FRANK MERRELL

Corryton, Tennessee 37721

865-***-****(cell) 865-***-****(home)

abqdfa@r.postjobfree.com

Objective:

To contribute to the success and growth of a progressive Company that by offering a reliable high quality product contributes to the live-ability of the community it serves as well as the security and wellbeing of the employees that make the company work. To make a difference.

WORK HISTORY/POSITIONS FROM 1981 TO PRESENT

POSITIONS COMPANY DATES

Technical Trainer (contract) CableVision Bermuda 07-2012 to 11-2012

Technical Sup/Plant Sup. Charter Communications 08-2011 to 07-2012

Project Manager - Operations Excel Cable Construction 07-2010 to 08-2011

Field Engineer/Tech. Supervisor Windjammer Cable 01-2009 to 06-2010

Entrepreneur/Owner -Operator BGD Building Improvement 11-2007 to 01-2009

Chief Tech/Field Supervisor Communicomm 11-2006 to 11-2007

Service Tech/Syst Tech./Tech Sup/ Tech Ops Mngr/Acting TO Director Comcast Cable 09-1991 to 10-2006

Const Sup/Tech Ops Sup/ Tech Ops Manager Prime Cable 04-1981 to 09-1991

Work History - Experience

Technical Trainer

07-2012 to 11-2012 CableVision Bermuda, Hamilton, Bermuda

Technical Trainer Established curriculum for Installers, Service Technicians and Maintenance Technicians including assessment, evaluation and testing to determine knowledge level of individual technicians. Service and TQA based...knowledge based - catv fundamentals...goal of long term retention and willing participation in growth of company

Technical Supervisor/Plant Supervisor

08-2011 to 07-2012 Charter Communications, Columbia, Tennessee

Responsibilities: full operational management of Systems and Fulfillment with a team of 12 Broadband Technicians and 6 System Technicians. Service, Installation, Maintenance and repair of all HFC, DOCSIS and Telephone drop and hardline.

Supervised daily operation with management tools: EQA, TQA and Work Force Management, Atom RT(node slayer), LAW, Trimble, etime, DRUM, TQA, Coin sites. (virtually paperless management and field operations)

Project Manager Operations

07-2010 to 08-2011 Excel Cable Construction, Houston, Texas

Fulfilling contractual agreements for construction of aerial, ducted and underground fiber optic and coaxial plant, including splicing, documentation and activation.

Contracts Primarily in Southeast Texas Region for Telecommunications companies AT&T and Comcast as well as sub for primary contractors.

Engineer/Field Supervisor

01-2009 to 06-2010 Windjammer Communications - Stanton, Kentucky

Maintained 110 rural Cable Systems in 8 States: Maine, W. Virginia, N. Carolina, Kentucky, Ohio, Indiana, Michigan and Illinois as Windjammers Northeast Region. (sold to Crystal Communications in 2010.)

Managed all head-ends and plant as well as technicians and fulfillment contractors.

Systems consisted of virtually all brands of industry electronics, Head-End and Plant, vintage and new.

Met regularly with state PUCs, City Councils and Utilities on franchises, permits and transfers, community requests and customer demands/complaints.

Completed Digital off-air conversion in 2009 in 110 rural Headends. Completed Plant rebuild of 18 W.Kentucky systems damaged by the 2009 ice storm.

Managed Headend moves and shutdowns as well as Installation, activation and problematic operation of HITS channels in basic only Headends.

Owner / Operator

11-2007 to 01-2009 BGD Building Improvement Knoxville, Tennessee

Handyman business consisting of carpentry and wood working including Home and Building repairs and renovations.

Chief Tech/Field Supervisor

11-2006 to 11-2007 Communicomm Cable - Tazewell, Tennessee

Supervised System in Rural Tennessee consisting of the communities of Tazewell, New Tazewell, Harrogate and Lincoln Memorial University.

Supervised in-house Techs and Contract Installers, all technical operations as well as warehouse and purchasing.

Trainer for new hire techs and continuing training on fiber optics, DOCSIS and Telephony for all technicians.

Service Technician - Technical Operations Manager

09-1991 to 10-2006 Comcast Cable - South Florida & East Tennessee

Technical Operations Manager (last position with Comcast), Knoxville, TN 2001 to 2006. Transferred to East Tennessee from S. FL in 2001. System encompassed the Tennessee Communities of Knoxville, Oakridge, Harriman, Rockwood, Sevierville, Oneida, La Follette, Norris and Clinton.

Managed Technical Operations including Installation, Service, Maintenance, Warehouse & Purchasing, Dispatch, Training, Budgeting, MTOR and Fleet. Also hired and managed fulfillment contractors as needed.

Contributed to the development and success of the Comtech program including designing curriculum and training as well as working with industry vendors on new technologies, tools, and test equipment.

Received Southeast Region Excellence in Engineering award in 2002 and again in 2003 for innovative thinking and bringing projects in ahead of schedule and below budget.

Fort Lauderdale, Florida (Selkirk Cable). Positions held beginning in 1991 to 2001: Service Tech, Systems Maintenance Tech/Fiber Optics Specialist, Engineer, Headend Tech, Headend Supervisor, Systems Maintenance Supervisor. (My wifes job transfer to Boca Raton afforded us the Opportunity to move to South Florida. Considering the situation I decided to reestablish my field skills and hired on with the local cable company as a Service Technician.)

Construction Supervisor - Technical Operations Manager

04-1981 to 09-1991 Prime Cable Houston, TX

First job in CATV was Construction Manager for Centel Cable, initial owner of the Spring, TX property. (property purchased by Prime Cable in 1987)

In 1987 promoted to Technical Operations Manager of 120,000 subs, grown from 30,000 subs in 1987 through aggressive acquisitions which added the towns of Katy, Sugarland and Humble, with the existing Spring property, virtually surrounding the city of Houston.

Managed 4 separate teams totaling 75 technicians, 32 Maintenance techs, 4 supervisors with 4 separate stand-alone head ends.

Managed all Technical Operations including Installation, Service, Maintenance, Warehouse & Purchasing, Training, Budgeting, MTOR and Fleet. Also hired and managed fulfillment contractors as needed.

Safety Manager.

EDUCATION

4 years of college Engineering and Architecture Central Texas College Killeen/Fort Hood, Texas.

Proud to be an Eagle Scout

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