KATHY VINATIERI

www.kathyvinatieri.com Bellevue, WA 98008 425-***-**** abqd9f@r.postjobfree.com

OBJECTIVE

I would like to apply and expand my skills in project management.

CompTIA Project+ Project Management Certification.

Able to quickly gain subject matter expertise and learn new software technologies.

Comfortable working on multiple projects independently as well as on a team .

Familiar with the software development lifecycle.

SOFTWARE AND PROGRAMMING SKILLS

Microsoft Office Suite MS Project Visio

DxStudio and RoboHELP Product Studio/Source Depot Visual Studio

W indows 7 and Server Test Environments XML, HTML, VB, C and C++ SharePoint

DOCUMENTATION SKILLS

Systems Design & Business Requirements Functional Specifications Release Notes

Technical Support Documentation Marketing Collateral Prototypes

PowerPoint Presentations Deployment Plans Status Reports

EXPERIENCE

MICROSOFT Redmond, WA (Contract Position) 6/13/12 7/31/2012

Technical Writer for Global Networking Services

W orked on developing new processes to optimize large-scale network deployments.

Used Visio and wrote a deployment guide for the new deployment process.

MICROSOFT Redmond, WA (Contract Position) 12/11 5/10/2012

Technical Writer for the Solution Accelerator Team - System Center Cloud Services Process Pack

W rote an administration guide, operations guide, migration guide and release notes for the Cloud

Services Process Pack. The content is live at http://go.microsoft.com/fwlink/?LinkId=251874.

SERIALS SOLUTIONS Seattle, WA (Contract Position) 10/10 4/29/11

Knowledge Management Specialist for Summon

W rote client-facing and internal support documentation.

Used Visio to document the online customer support process.

PUGET SOUND ENERGY / VOLT Bellevue, WA (Contract Position)

Project Manager 9/09 12/09

Led software development project. Managed scope, schedule and budget.

Used MS Project to track project work, dependencies and deliverables.

W orked with internal customer to capture business requirements, create prototypes, identify

technical issues, and create detailed functional specifications.

Communicated project status to management, business unit managers, and team members.

Used Visio to document business processes and create timelines.

Created and managed the bug triage process during QA and customer UAT.

W rote a deployment plan to facilitate the release.

PUGET SOUND ENERGY / VOLT Bellevue, WA (Contract Position)

Visio Designer/Technical Writer 12/08 9/09

Used Visio to create network diagrams.

Interviewed Subject Matter Experts for disaster recovery plans.

W rote standards document for documentation storage.

MICROSOFT / VOLT Redmond, WA (Contract Position) 8/08 10/08

Project Manager for Microsoft Protocols

Managed the review of protocol documentation posted on MSDN.

Reported project status, progress and issues to executive management.

Improved internal tools and processes.

Supervised 10 technical writers.

MICROSOFT / VOLT Redmond, WA (Contract Position) 2/08 7/08

Technical Writer for W indows Storage Server

Performed User Interface text reviews on Storage Server 2008.

Contributed to Wizard and User Interface Design.

Set up virtual test environment using Server 2008 and Hyper-V.

W rote OEM Preinstallation Guide.

MICROSOFT Redmond, WA (Vendor Position) 11/07 1/08

Technical Writer for Business Online Services

Created online help system for Microsoft Transporter Suite for Internet Mail.

W rote Release Notes for the Transporter Suite of Tools.

MICROSOFT / VOLT Redmond, WA (Contract Position) 8/06 8/07

Technical Writer for Microsoft Operations Manager and Microsoft Systems Management Server

Migrated Management Pack Product Knowledge from HTML to XML.

Updated old content and added new content.

Edited Management Pack Guide.

VMC / VOLT Redmond, WA (Contract Position) 6/05 10/05

Technical Writer

Created online help systems and User Guides for internal software applications.

Developed SharePoint Training Materials.

MICROSOFT Redmond, WA (Contract Position) 5/04 9/04

Producer/Project Manager/Site Administrator for SharePoint portal site http://winsecurity

Managed migration, clean-up and reconfiguration of back-end infrastructure.

Interviewed management/users and wrote a site requirement/design document.

Created new sites and migrated existing sites.

Improved usability and security.

AT&T WIRELESS Redmond, WA (Contract Position) 9/03 12/03

Technical Writer/Editor

Created forms for the performance review appraisal process.

W rote and edited an Improvement Planning Guide.

LIFESCAN/JOHNSON & JOHNSON Milpitas, CA (Contract Position) 8/01 9/02

Technical Writer/Editor

Created style guide and custom templates.

Audited product requirement documents for consistency and adherence to FDA regulations.

Developed training materials.

SONY San Jose, CA (Contract Position) 10/00 6/01

Technical Writer/Editor

Created and implemented the usage of custom templates.

Edited systems design and software test documents.

Contributed to the production of Marketing Collateral.

PACIFIC BELL San Ramon, CA (2 Contract Position) 8/99 - 12/99 & 4/00 10/00

Technical Writer

Created online help systems and User Guides for internal software applications.

Contributed to Software Testing, Quality Assurance and GUI Design.

Designed tutorials.

MICROSOFT Redmond, WA (Multiple Contract Positions) 1995 1997

Graphics Editor - Media Services

Managed online intranet photo database.

Access Programmer/Technical Writer

Created new database reports that reduced errors and improved communication.

W rote procedures for Microsoft's Mail Slot System.

EDUCATION

DEGREE IN PROCESS

B.A. Business Administration Management Information Systems, Washington State University

W SU's online management information systems degree gives students high-level IT skills, and teaches

students how to apply them in a business environment. The curriculum focuses on technical, business

and managerial skills. Courses provide extensive hands-on experience in building software applications.

Students learn to collaborate with non-technical business people, assess organizational needs, and

design information systems to meet those needs.

Recent Courses: Business Systems Development (SAP), Technical Professional Writing & Business Law

COMPLETED DEGREE & CERTIFICATIONS

Associate in Arts and Sciences (DTA), Bellevue College

A.S. Business Administration, Bellevue Community College

C Programming Certificate, Bellevue Community College

CompTIA Project+Certification, Project Management Certification

Management Training - Human Relations, Dale Carnegie

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