Robert Keyser

Email: abqd2k@r.postjobfree.com

Address: ** *** **** ****

City: Oak Hill

State: NY

Zip: 12460

Country: USA

Phone: 843-***-****

Skill Level: Assistant

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Robert Keyser

Regional Sales Manager at T-Mobile operated by David Gooden

abqd2k@r.postjobfree.com

843-***-****

Summary

I am a creative and hardworking young professional.

I have a strong drive that has ensured that I have achieved top results in any position that I have worked in along

with a creative skill set that has helped me develop strategies that have ensured my success.

I believe my greatest skill set is that I have strong relationship building skills that ensure that I have a cohesive

team that wants to deliver top results for the organization that I work for.

Not just market leading results but company leading results has been my aspiration and my teams aspiration in

any leadership position that I have held.

My goal is to continue to learn leadership skills in my current position from my business partners at T-Mobile,

my CEO, and my current staff. You never stop learning in management and you never know where you will

learn something new.

Experience

Regional Sales Manager at T-Mobile A-1 Wireless

August 2011 - Present (1 year 6 months)

*Oversee market of 30 employees and 5 locations.

*Increased business 300% year over year through redeveloping company structure and commission to

encourage a coaching / leadership growth environment that has led to internal promotion.

*Responsible for Marketing / Human Resources / Regional Manager Functionalities in current role.

*Collaborate with the CEO on an ongoing basis to establish location sales goals and company objectives.

*Developed new company image by re-branding our company name in advertising and also reestablished /

redesigned company website to use for brand awareness / recruiting purposes.

*Create initiatives and developed processes to drive top customer service and location profitability.

*Responsible for recruiting top talent along with ongoing training of current employees. Set up recruiting

website, interviewing and hiring process for company to drive down employee turnover.

*Establish relationships with marketing groups (Radio, Billboard, and TV) to create marketing campaigns to

drive business into our retail locations.

*Responsible for design print, radio, and television advertising.

*Voice of radio advertising

5 recommendations available upon request

Sales Development at T-Mobile

May 2010 - August 2011 (1 year 4 months)

* Conducted daily site visits to a combination of 32 Radioshack, Best Buy, Target, and Wal-Mart locations.

*Conducted side-by-side selling and coaching on delivering effective customer service and referral business.

*Delivered and replenished merchandising materials ensuring proper product placement, maintenance, and brand compliance.

*Developed positive business relationships with assigned account partners

*Served as a point of contact for questions or problems including individual customer issues.

* Provided ongoing T-Mobile products and services training.

* Organized and executed sales events.

* Participated in weekly sales meetings providing competitive updates, sales and metric performances, and

weekly achievements.

* Managed expenses for events, account credits and business purposes

* Resolved customer service and account issues.

* Prioritized activities and store visits to maximize sales productivity

* Helped develop 3rd party MarketSource employee's during side by side selling events through coaching

them on selling processes.

Retail Store Manager at T-Mobile

August 2006 - May 2010 (3 years 10 months)

Retail Store Manager - T-Mobile Colonie Mall - Albany, NY

2009 to 2010

* Retail training store manager in charge of training all new retail sales representatives hired into the 3

locations in

Albany

* Improved overall business year over year by 20% for two consecutive years.

* Diligent in coaching employees to ensure success with T-Mobile through observation on the sales floor and

monthly

one on one conversations

* Organized outside sales events including Six Flags, New York State Fair, and ESPN radio which lead to

incremental

sales growth for our location as well as the market

Retail Store Manager - T-Mobile Crossgates Mall - Albany, NY

2006 to 2009

* Underperforming location improved 40% in total business during 3 years of leadership

* Built strong relationships with other retailers in the mall to help drive incremental business to our location

through the referral program

* Diligent in coaching employees to ensure success with T-Mobile through observation on the sales floor

8 recommendations available upon request

Retail Store Manager at Radioshack

January 2004 - August 2006 (2 years 8 months)

*Build a loyal customer base by creating long-term relationships

*Achieve or exceed sales and profit targets

*Manage the store`s controllable categories on the store`s profit and loss statement

*Achieve personal sales and profitability goals

*Recruit, hire, and retain top tier talent

*Manage the day to day operations of the business

*Coach and counsel associates

*Other duties as needed

1 recommendation available upon request

Projects

A-1 Wireless Website

November 2012 to Present

Designed company website and recruiting site.

Radio Advertising

Recorded as well as wrote multiple radio spots for A-1 Wireless

"A-1 Wireless has become the top TPR dealer in the country since Rob has taken over as Regional Sales

Manager. I can honestly say he's the smartest, most talented manager I've ever worked for. He has a different

approach to coaching and motivating his staff like I've never seen before. He is excellent at reading people,

and figuring out a way to motivate them. At the same time, he sets high expectations and holds us to higher

standards than we thought we were ever capable of achieving. He has helped me realize the potential I have

as a Store Manager, has helped me grow, push myself and believe in myself every day. This company and all

of us employees owe a lot of gratitude for what Rob has done to help us all grow and reach the goals we've

reached. Its an absolute joy to work with a manager who has done all of this for us and more! Can't wait to

see how much we grow even more in the future!"

- Jenn DeLuca, Store Manager, T-Mobile, reported to Robert at T-Mobile A-1 Wireless

"I have been working with Robert for a year and a half. When he took over our market we were doing half the

numbers we do now. After the first month of his coaching and sales techniques our numbers nearly doubled.

The following month after we fully embraced his new techniques our numbers more then doubled. He is

continuously providing us with direction for ways to grow our business. I have learned alot to help myself

and my team grow. His ideas and techniques are valued."

- Catherine Avona, Retail Store Manager, T-Mobile, reported to Robert at T-Mobile A-1 Wireless

"Robert, Is very knowledgeable about the cell phone industry and all of the special savings and promotions

with T-Mobile. Very personable and tries to make the phone plan the best fit for each customer and

explaining the different options available."

- Fulton Bone, Advertising Sales, Waccamaw Publisher's, was a consultant or contractor to Robert at

T-Mobile A-1 Wireless

"Since Robert Keyser assumed the Regional Sales Manager position at A-1 Wireless, we went from an under

achieving market to shattering your goals each month. He knows what buttons to push with each of us from

management; all the way down to the sales rep. Robert finds new ways to invent himself, with strategic

planning and motivation. I have never seen such passion put into his work in development of new and

existing talent. Just when I think we can't push anymore, Robert exudes confidence in all of us to persevere

through adversity. I can honestly say, that I wouldn't be where I am today, if Robert didn't take over as our

Regional Manager. I am a better manager because of him. It is a pleasure to work with him each day, and to

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hit our goals at the store level, and as a market. He thinks outside the box, and he constantly adapts to shifting

changes in the wireless industry. He is always several steps ahead of the competition. Best manager I have

ever worked for and reported to!"

- Dana Mairs, Retail Store Manager (Conway), T-Mobile A-1 Wireless, reported to Robert at T-Mobile A-1

Wireless

"Robert is an outstanding partner and client for my radio show. He has provided us numerous opportunities to

get out and promote ourselves while also driving business to his T-Mobile locations through live shows and

promotional events. Every time I show up everything is taken care of in terms of the proper cables being run,

and a set up we can easily work with at the radio station. Robert also has provided me with outstanding

customer service on my mobile device always resolving any and all minor issues quickly and allowing me the

opportunity to try out different products his company offers. I feel my radio station and Roberts company

have had an outstanding working relationship since we first started last fall and I look forward to continued

success for both of us in the future."

- Aaron Marks, Sports Director- ESPN 100.3 "The Team" and FOX Sports Radio 1050/101.9, Cumulus

Broadcasting, was a consultant or contractor to Robert at T-Mobile A-1 Wireless

"I had the opportunity to work for Robert and be part of his team in Colonie, NY. Robert is a great leader who

encourages innovation, team work and creates a great work environment. He listens and encourages

leadership, while remaining committed to providing leading customer service.Robert takes pride in

everything he does and will be a great asset to any company."

- Felix Castillo, Retail Sales Associate, T-Mobile, reported to Robert at T-Mobile

"Robert embraces an atmosphere of talent development while creating a world class customer experience.

Robert displays a passion for results and delivers upon commitments."

- Ryan Warner, Regional Director of Retail, T-Mobile USA, managed Robert indirectly at T-Mobile

"Over the 8 years that I worked with Rob I had the pleasure of witnessing him evolve into a strong,

motivating and successful manager. There was never a challenge Rob was not willing to take on with his full

commitment and often exceeded all expectations. Rob created a successful team within a kiosk that was under

performing and transformed it into the highest producing kiosk in the district. After Rob`s success in the

kiosk he received a much deserved promotion to the Sales Manager of the Wolf Rd. Store in Albany, NY. In

the new location he was able to demonstrate even more of his selling and people skills. Repeatedly Rob and

his team lead the district in Net Sales, Accessories and overall Revenue. With a strong sales team and a

driven desire to help others Rob implemented weekly, district wide, calls to share best practices and help his

Team Managers. Not only sharing of best practices via the phone, he would often be found in other locations

helping and motivating representatives in sharpening their sales technique. Rob wanted to be directly with the

staff, side by side, uncovering areas that needed attention on the sales floor. Over the years, Rob also took it

upon himself to run the District Outreach program which brought in additional sales above and beyond what

was taking place within the store. He is passionate about making connections with the local community and providing excellent customer and operational support as well. Rob has a motivating, positive attitude which isone of the many qualities that would be an asset to any organization. I would highly recommend Rob and wish him all the best in his future."

- Lisa Casey, Sales Manager, T-Mobile USA, worked directly with Robert at T-Mobile

"Rob was a valuable part of our management team. Coming from a different retail background he was able to

offer insights that we sometimes were not aware of. He was always accessible for help, or if you needed

someone to bounce some ideas off of."

- Anthony Mercury, Retail Store Manager / Retail Assistant Manager, T-Mobile USA, worked directly

with Robert at T-Mobile

"Robert was and always is a pleasure to work with! He's knowledgeable about his products/services, quick to

respond and open to discussion about any new business opportunities. I love speaking with Robert on both

professional and personal levels since he's a nice and caring person. I hope that we are able to work together

on a project again in the future."

- Alexa Eaglestone, Corporate Alliances Manager, Six Flags Theme Parks, was a consultant or contractor

to Robert at T-Mobile

"Rob reported directly to me at T-Mobile and ran a high volume location. He was extremely results driven

and is able to motivate a team around him. Rob understands that behaviors get the results and therefore had a

very balanced approach to his coaching. He also had the ability to influence outside of his four walls and was

viewed as a leader in both the district and region."

- Vicki Zach, Market Manager, T-Mobile, managed Robert at T-Mobile

"Robert Keyser is a tremendous asset to any company. I worked directly with Rob for five years and

collaborated with him on many sales projects. He is an extremely resourceful leader with an established

record of people development. His ability to drive sales through innovation and networking has helped him

achieve fantastic levels of success. I would highly recommend Rob for any sales leadership position."

- Brad Dwyer, Retail Store Manager, T-Mobile USA, worked directly with Robert at T-Mobile

"I had the privilege to indirtectly supervise Rob during my time at T-Mobile. He is a strong leader of teams

and individuals with an incredible ability to drive results. Rob is able to quickly to asses people and take the

necessary actions while building team moral and performance. I would recommend Rob for a large volume

store or a multi store leadership role."

- Kenneth Siller, Divisional Director of Retail, T-Mobile, managed Robert indirectly at T-Mobile

"Robert is very much a team player, he is always looking for the best ways to motivate his employees to get

the best results from his team. He has great communication skills and is able to get his point across very

easily. Robert is always focused on ways to keep revenue up as well as generating more sales and profit. I would highly recommend him for any supervisor position."

- David P Blaze, Senior Sales Associate, Radio Shack, worked indirectly for Robert at Radioshack

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