Rama Devi

Mobile: 647-***-****

Email: abqcqx@r.postjobfree.com

A highly efficient, methodical and talented Software Quality assurance invidual who has considerable experience of developing and implementing the standard software testing practices.More than Six years of experience in the field of Software Quality Assurance testing of web based and Client-Server applications. Strong working knowledge of Software development life cycle and Methodologies.Defined and implemented Defect Life Cycle flow and Defect resolution process.Experienced in using defect tracking tools like Rational quality manager,Rational clear quest, HP Quality centre, Jira, Bugzilla and Automation tools like HP QTP.Extensive Domain Knowledge of Technology in Telecom,Health care Banking and Insurance.Experienced in defining Testing methodologies, Designing Test Plans and Test Cases, Verification and Validation of Web based applications like e-Health,e-commerce and client server applications.Proficient in all phases of test life cycle from test planning to defect tracking and managing defect life cycle.Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team in fixing the defects.

Technical Skills:

Testing Tools

Quality Center, Rational Clear Quest, Bugzilla,Jira,Selenium and QTP.

Databases

MS SQL Server, MS Access, DB2,Oracle.

Languages

SQL, PL/SQL, HTML, XML,JAVA,J2EE,VB SCRIPT

Server

AS400, Web Sphere and IIS.

Operating Systems

Windows95/98/2000/NT/XP,Vista7,UNIX,LINUX

Microsoft products

MS Office, MS Visio and MS Project

Others

Ab-Initio,Cognos,TOAD,Crystal Reports.

Employment History

Rogers Communications Inc -Brampton

Test Analyst

CRM/BAN/SGI/E-Commerce Mar 2009- Till Date

CRM: CRM is client server application which includes the personal,service,billing information and the transactional history of the users.

BAN :BAN stores the account,financial,personal and billing summary of the user.If the customer has a BAN-level price plan, the BAN also stores the price plan and service information.

SGI:SGI stores all the service,account,billing information of the existing customers for HSI,RHPand Cable products.

E-Commerce: Sales central is a web based application which is used to order the Rogers products.

Responsibilities:As the QA Analyst my responsibilities included gathering and reviewing Design Documents, Business Requirements, Functional Requirements and Use Case Documents.Performed Functional, Integration, Security, End-to-End, Regression and Backend testing which covered the entire business process.Created Test cases based on the Business Requirements Documents and Use Cases.Completed System Integration testing done to verify the work flow and data flow based on the Use Cases.Developed test data for generating various transactions considering the nature of the test case and scenario. Planned and prepared test scenarios, test cases for functional, integration,end to end testing and supported users during acceptance testing.Responsible for reporting, updating and maintaining the defects found during functional and regression testing.Performed Defect Logging, Tracking and Test Management using Rational Clear Quest and Rational Test Manager .Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.Involved in Team Planning sessions, Inspections, Walkthroughs, Defect review meetings and Daily status meetings.Assisted in writing UAT test plan for SOHO(Small office home office)project and HSI -W3DM.

Environment/ Tools: AMDOCS, UNIX,DB2, MS Excel, Windows,Oracle, TOAD/ Rational Clear Quest, Rational Quality Manager and AWE.

Healthanywhere-Mississauga

Quality Assurance Analyst

Metavision /HABI Feb 2008 – Jan 2009

Healthanywhere is an innovative eHealth and mHealth solutions provider. Metavision is used to store and view patient/user data and to provide effective health management for healthcare professionals and individual users.Health Portals and Bluetooth-enabled devices to monitor vital signs, Provide alerts, questionnaires, nutrition, medications and wound management.

Responsibilities:Developed test cases based on requirements and functional specifications.Performed cross browser testing on different versions of the software after implementation of new functionality on both staging and production environment for HABI (Healthanywhere Blackberry Implementation), HADI (HealthanywhereDesktopImplementation), HCPP (HealthCareProfessionalPortal) and HCCP (HealthCareConsumerPortal)Verified the installation of Health on the Go (HABI) which is a hand-held mHealth solution installed on your Blackberry Smartphone and validated whether It provides real-time quantitative and qualitative patient data uploaded to Healthanywhere secure servers.HABI application is implemented and Tested on Windows based platform devices like Blackberry for its UI functionality. Performed Backend testing to verify the data transmitted from the front end UI was being store in the correct tables in the data base (Data Validation and Data Integrity).Conducted Regression testing using Quick Test Professional Functional automation tool.Used QTP to create new scripts and run along with the old scripts to test the entire application after newer functionality was implemented.Verified web pages and controls using checkpoints – standard, Page, Bitmap, text in the QTP script.Implemented modular and data driven frame work in QTP.Involved in Team Planning sessions, Inspections Defect review meetings, Daily status meetings and Walkthrough Meetings.

Environment/Tools: Share Point, Java, Oracle, HL 7, Excel / JIRA,QTP.

Bank of Montreal-Toronto

UAT Test Analyst

360Funding Nov2006-Dec2007

360 Funding is a Web based Application supplied by a third party vendor Curomax which is used by the dealers for Automotive loans for consumer Applicants.

Responsibilities:Reviewed the user stories and ensured that UAT test cases are in conformance to the requirements.Identified positive scenarios and negative scenarios for the testing the application requirements.Requested DBA for the creation of test data to aid in the testing process.Created UAT Test plan, test cases, Executed the test cases and weekly status reports, monthly reports and defect reports.Performed Smoke,Security,Functional,Cross browser and Back-end, End-to-End and Regression Testing efforts for 360 funding Web application.Used Quality Centre for test management and defect management, imported test cases from excel spread sheets and mapped the test cases with Business Requirements.Performed thorough Defect Verification after development team resolved or fixed the bugs.Verified the data stored in the database with the help of SQL queries for data validation and data verification.

Environment /Tools : Java, Oracle, My SQL, TOAD, HP Quality Center.

The Co-operators-Guelph

Tester

Q-Writer Nov 2005-Nov 2006

Q-Writer is a web-based application .This project involves an interactive application with an ability to get online quote, bind an account and print new and renewal policies using the different interfaces/database technology.

Responsibilities:Created Test cases based on the Business Requirements Documents and Use Cases.Performed manual testing and maintain documentation on different types of System, Integration, Positive, Negative, Regression and User Acceptance Testing.Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.Worked on Automation tool Selenium.Involved in Team Planning sessions, Inspections, Walkthroughs, Defect review meetings and Daily status meetings.Used SQL extensively validate the mapping and integrity of data populated in the database.

Environment /Tools: Java, HTML, Oracle, Toad, UNIX, /Bugzilla, Selenium.

EDUCATION:

Bachelors of Science

Diploma in Computers

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