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Customer Service Manager

Location:
Colorado Springs, CO
Posted:
January 24, 2013

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Resume:

Bill Bruner

Bill Bruner**** N.Stratton Dr.Pueblo West,abqcnm@r.postjobfree.com Summary In applying for the position,I will be utilizing the knowledge I acquired thru Dale Carnegie,Fred Pryor,and Company Leadership training,and skills I developed thru 25 years + of leading Districts that ranged in size from 9 Stores up to 22 Stores in several States including opening a start up District in Alaska.I have also spent considerable time making sales calls to wholesale customers.I have been involved in recruiting,hiring,training,developing leaders for the Stores,and had full P&L responsibility. Objectives In applying for this position,I hope to utilize my current skill set,and also to learn new ways to better enhance my computer skills,create a higher customer service and Team member experience. Education Westminster High School Westminster, Westminster, Colorado Graduated: May 1973 Grade: 12 High School Diploma Employment History March 1987 – Present: District Manager Company: Checker Auto Parts Denver, Colorado Spent three years as a Regional Commercial Sales Manager,22 years as a District and Senior District Manager.Was responsible for multiple locations,sales,profit,recruiting,training,customer service,shrink,proper procedures,developing Team members for further responsibility,create a good work environment.Have won several DM of the year awards,deveoped many Store Managers,several District Managers,etc.I have had good luck with Team building,reviewing Company mission statement,and ensuring focus on strategic areas of business regarding mission statement. Professional Skills Leadership,Recruiting,customer service – Advanced Hobbies & Interests Spend time with family,work out to stay in shape,ride motorcycles,read. Qualification/Certification August 1996: Dale Carnegie Leadership Training Organization: Checker Auto Parts Award: na Denver, Co. Languages English – Native Immigration / Work Status January 2042 – Citizen - United States



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