Resume ofIndra Pramana

Current country of residence: Singapore

E-mail address: abqbnr@r.postjobfree.com

Personal

Information

Place of Birth:

Bandung, Indonesia

Date of Birth:

** **** ****

English (excellent, written and spoken)

Indonesian (excellent, written and spoken)

Malay (good, written and spoken)

Job

Experience

April 2000 - present

Webvisions Pte Ltd,Singapore,

http://www.webvisions.com/

Vice

President (VP), Network and Engineering

Responsible in leading and

managing the group company s IT department, consists of Unix and Windows

system engineers, network and security engineers, customer service officers

and application developers in Singapore and across Asia, with total staff

strength of about 25 people.

Supervising the network and

engineering team across the group to manage all the company s servers and

network infrastructure within the company s data center facilities in

Singapore and across Asia, and to ensure 100% of network uptime. Managing the

technical support team and customer service team to provide top-notch

technical support to all customers, and handling escalated cases and

feedbacks/complaints.

Heavily involved in the

planning, setup and implementation of cloud computing infrastructure to bring

the company as one of the leading cloud computing providers in Singapore.

Overseeing and supervising the implementation of the cloud computing

infrastructure on both network and hardware level.

Defining the workflows for the

company s IT provisioning and support systems. Preparing standard operations

procedures (SOPs) for various processes to bring the company into ISO 9001

certification for the provisioning of hosting and managed services. Aid in

the design and implementation of data center s security policies and

processes.

Providing pre-sales support and

design network solutions for customers and meet their various requirements.

Also responsible for doing project management for customers, including

designing system architecture for customers portal requirements, setting up

of firewalls, database servers, application servers, and also provisioning of

routers and switches in such of setup.

Design, setup, and

implementation of Internet data centers and network topology for Singapore

Point of Presence (POP),

as well as other regional POPs in Asia Pacific such as Malaysia, India,

Australia, China and Hong Kong. Liaising with transit providers and peering

partners in ensuring good network connectivity and maintaining 100% of

network uptime. Dealing with APNIC in getting internet resources such as IP

addresses and AS numbers.

Responsible for all aspects of

the company s network infrastructure both locally and internet circuits, in Singapore and

all regional countries. Also responsible for good running of all network

equipment, such as Cisco 7500-series routers, Cisco Catalyst 6500-, 5500-,

3500- and 2900- series switches, including setting up and managing BGP-4 and OSPF protocol for the routing

configuration. Managing, monitoring and troubleshooting of all the company s

communication links and network services as well as all dedicated and

co-located servers.

January 1998 March 2000

The Indonesian Internet Service Provider Association

(APJII),Jakarta, Indonesia, http://www.apjii.or.id/

Indonesia

Internet Exchange (IIX) Technical Team Member, http://www.apjii.or.id/layanan/iix.php?lang=eng

Responsible for administering and

managing the network within the Indonesia Internet Exchange (IIX) segment.

Administering Cisco routers to establish LAN

and WAN connection to almost all ISPs in Indonesia which are

connected to the IIX using Ethernet, leased lines and frame relay, including BGP-4 protocol for the routing

configuration. Also using SNMP to monitor the network s performance.

July 1997 March 2000

PT Rahajasa Media Internet

(RADNET), Jakarta, Indonesia, http://www.rad.net.id/

Dedicated

Network Operation Section Head

Responsible for the system

administration and management in the company. Administering all the company s

servers, either Sun-based server (Sun Ultra Enterprise 3000 and some other

Ultra and Netra servers) or PC-based server, within

the SunOS, Solaris, Linux, FreeBSD and Novell Netware operating system

environment. Also administering all the network applications which are

crucial to an internet service provider, such as the SMTP, POP and IMAP for the e-mail server, web

server, domain name (DNS) server, proxy server, news (usenet)

server, FTP server, RADIUS (authentication) server and roaming server. Also

responsible for developing network applications using UNIX shell scripts, PERL, C/C++, expect, and CGI for the web interface. Also involved

with the development of internal application, such as the company s

integrated billing system which is inter-connected to the RADIUS server

(using UNIX shell scripts, PERL,

expect, CGI) and modules

for the company s customer care division to administer access and mail

accounts for user (using PERL

and CGI).

Also responsible for

administering and managing the company s network. Responsible for setting up

LANs and WANs within the company s network, using ethernet,

leased lines, frame relay, microwave, radiolink and

VSAT. Administering

Cisco and Bay/Nortel Networks routers to set up the LAN and WAN connections, including OSPF and BGP-4 protocol for the internal and

external routing configuration. Using SNMP to monitor the network s

performance, and administering firewall for the network s security.

July 1995

June 1997

PT Rahajasa Media Internet

(RADNET), Jakarta, Indonesia, http://www.rad.net.id/

HTML and CGI Programmer, and Multimedia Specialist

Responsible for developing

websites for the company and the company s clients. Focused on developing the

CGI program application

for the websites, using UNIX shell scripts, PERL

and C/C++. Also implementing some enhancement on CGI and PERL

application, such as cgiwrap, UserAgent

(LWP) and connection to mSQL database server.

Some key projects (selected):IndoExchange, http://www.indoexchange.com/

February 1994 November 1994

PT Pandawa Hestiputra, Jakarta, Indonesia

Software

Engineer

Responsible for developing

software for the company s clients, using Foxpro

2.0 for LAN. The

company s main client was Perum Pegadaian.

Education

August 1998 December 1999

University of Indonesia,

Jakarta, Indonesia,

Faculty of Computer Science, http://www.ui.ac.id/

Master Degree

on Information Technology

CGPA: 3.37 out of 4.

Three main streams: software

engineering, information management and IT infrastructure.

Dissertation: Designing and

Implementing the IP Routing Protocol at PT RMI.

July 1991 June 1996

Gunadarma University, Depok,

Indonesia, Faculty

of Computer Science, http://www.gunadarma.ac.id/

Bachelor

Degree on Information Management

CGPA: 3.41 out of 4.

Dissertation: Using the

Hypertext Transfer Protocol and Hypertext Markup Language for Communication

between A Web Client and A Web Server

Trainings

and Certification

2013

New Horizons Computer Learning Center of Singapore, Singapore, http://www.newhorizons.com.sg/

ITIL v3

Foundation in Service Management

Passed the examination and

certified.

2005

Marketing Institute of Singapore, Singapore,

http://www.mis.edu.sg/, http://www.mis.org.sg/

Effective

Telephone Skills For Excellent Customer Service

2001

Enterprise Promotion Centres

Pte Ltd, Singapore, http://www.epc.com.sg/

ISO 9000:1994

QMS Internal Quality Auditors Training Course

2001

Asia Pacific Network Information Center (APNIC), Brisbane, Australia, http://www.apnic.net/

Indonesian Internet Service Provider Association

(APJII), Jakarta, Indonesia, http://www.apjii.or.id/

APNIC

Training Program: Effective IP Address Management: Asia-Pacific Policies and

Procedures

2000

Cisco Systems, Singapore,

http://www.cisco.com/

Training Partners, Singapore, http://www.training-partners.com/

Advanced

Cisco Router Configuration

2000

Cisco Systems, Singapore,

http://www.cisco.com/

Training Partners, Singapore, http://www.training-partners.com/

Customised Training on Building BGP-enabled Networks

2000

Microsoft Certified Technical

Education Center, Singapore, http://www.microsoft.com/traincert/ctec/default.asp

NetAssist Services, Singapore, http://www.netassist.com.sg/

Microsoft

Approved Course: Installing & Configuring a File, Print and Web Server

using Windows 2000 Server (MS 1594)

1999

PPM Institute of Management, Jakarta, Indonesia,

http://www.lppm.ac.id/

Effective

Supervisory Management

1996

Information Dimensions,

Jakarta, Indonesia,

http://www.teradocs.com/basis.shtml

BASIS

Intranet Tutorial

1993

Gunadarma University, Depok,

Indonesia,

Computer Development Division, http://www.gunadarma.ac.id/

Novell

Netware and Local Area Network (,

Computer Development Division, http://www.gunadarma.ac.id/

IBM AS/400 Computer Operation and

Programming in RPG/400 Batch Course

Version 14.00

Last updated 22-Jan-2013 by

Indra Pramana, e-mail: abqbnr@r.postjobfree.com

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