Manager Management

Tony Josephs (TJ)

Day Phone: 301-***-****

Cell:240-***-****

Email: abqbhm@r.postjobfree.com

WORK EXPERIENCE

July 30, 2010 - Present MicroAsyst, Inc. Rockville, MD LAN Desktop Support/Help Desk Technical Lead.

Member of a LAN Desktop Support team that resolves various departmental help desk issues on Windows (Active Directory) and MAC OS platforms In addition, working with various COTS application. Upgrading Email: Thunderbird, Gmail, Outlook and Microsoft Exchange Also, worked with Smatphones: Verizon Droid,Samsung Galaxy, Iphones, and IPADS in setting up remote email access. Working with Blackberry Servers and Google G Drive(Cloud Services). Resolved various software related security issues with Tivoli Identity Management, Websphere, and Sun Identity Management, Involved with systems integration and migrating system servers over to Windows 2008 r2 Servers and VMWare. Also, worked with Cisco Switch / Routers (Catalyst, Nexus) configuring new iP routes. Attend morning bridge call meetings in order to resolve issues that could slow down the production environment. Also, worked with various network topologies, system architectures, cloud services, system security software, and the phasing out of legacy systems.

November 2009 – June 30 2010 Delmock Technologies, Inc. Cybersecurity Risk Analysis & Strategic Planning Initiative for IRS Governance (SPI-GOV) Project. Sr. Security Analyst

Working with the Program Management Office(IRS-PMO) of Cybersecurity. Working with Risk Analysis and Compliance Review. Implementing a Cybersecurity Business Center/Lab(CBC). In addition, working with the SDLC and Enterprise Life Cycle (ELC) process and Interfacing with the Federal Enterprise Architecture (FEA mapping framework. Performing security assessments to ensure compliance with the NIST 800-53 and IRS agency specific security requirements. Asses both application and general support system (GSS) security configurations and implementation. Involved with Project Management and the project Work Breakdown Structure (WBS), Requirements Analysis, Project Initiation artifacts/milestones, and Certification & Accredidation (C&A) process, Working with various frameworks such as CMMI, COBIT, and ITIL.

August 08 – October 09 Tritech Enterprises, Inc. Middleware Consultant - IRS Middleware Support Services (MITS Contract)

Responsibilities included working with EUP/RUP Web Portal access issues in a production and application development environment. The Employee User Portal (EUP) is a Web hosting infrastructure. It supports an Intranet portal that allows IRS employees to access business applications and data (e.g. Integrated Financial Services (IFS), e-Services (e-Services), Modernized E-File (MeF). Employees' registration and authentication is required, which is supported by Enterprise Directory and Authentication Service (EDAS).

The EUP consists of Web and Web Application Server platforms, Cisco Pix Firewall and Alteon Load Balancer equipment. Some of these Portal issues involved Registered User Portal (RUP) as well. So a typical web site would include: EUP/RUP login Page, Registration page, Password reset page, Web Construction Page. Behind the scenes you would have Alteon load balancers and Cisco Pix Firewall.

Presently, I conducted various portal checks/tests via Triage and bridge calls. IBM Tivoli suite of software products & Panorama Opnet are used to do Portal analysis at the packet level. Some of these portal recovery issues might include recycling Application/Web servers, stop/start various processes that may have hung the system (JVM,JSP,and Threads).

Worked extensively with Solaris and Wintel systems. Trained new users with Tivoli products. The software applications used to monitor/resolve portal issues included: Tivoli Monitoring and Transaction Performance (Big Board software), Tivoli Enterprise Portal(TEP), Tivoli Enterprise Console(TEC), Panorama Opnet, ITCAM, amd Tivoli Netview.

Worked in resolving and Troubleshooting P1,P2 tickets that come into our Middleware queue via ITAMS help desk system. Use of VPN/ERAP to log in from home via company provided laptop when on-call to resolve P1/P2 Tickets. Documented and captured data via use of Synthetic Transaction Investigator(STI) Report: Round Trip Graph, Average Response Time Graph, Availability Graph. This script-job data was then merged into a Portal Report that was sent to IRS executives every morning.

Other responsibilities included: Daily Prime Call/Daily Status Review, Attendance at Change Control Board(CCB), and RRRB bridge call meetings which focused on updating software that could impact Portal security integration/penetration processes. Generate a daily report that reflects downtime for the EUP, RUP and the various portal applications based on Priority 1, and 2 ITAMS tickets. Statistics from this report, for e-Services availability, feed into the e-Services Monthly Statistics Report.

Worked with Tivoli Management Region(TMR) to get access to do log file analysis. Worked with various IRS in-house front-end and backend application programs: Mef, IRFOF,E-Services, IFS, ITNS, TDS, IEIN,TTB,SAAS,TIGTA,AMDAS,EDAS, etc. Additional software work included: SiteMinder, Etrust, WebSphere AS, Tivoli Directory Server,X.509, MQ, IIS, DB2 8.2,SOA, SOAP, XML, VmWare, Web Services, IBM HTTP Server. Windows 2003, Solaris. Secure CRT,SSH,EXCEED, and Weblogic.

Jan 07 - August 08 MicroAsyst, Inc. Senior Network Engineer w/ Treasury Dept.

Member of a technical team working within a heterogeneous secured network environment with Windows 2003 Servers and IBM AIX on E series P5 platforms. Working in the identity management security space. Provisioning users and giving access to high level applications. Managing the Identity management (IDM) security space with ITIM, ITIL, TAM, WebSphere (WAS), LDAP, PKI, and SUN IDENTITY MANAGER (IDM5).

Additionally, worked with CiscoWorks, and various Cisco Catalyst switch configuration parameters. Doing Traceroutes and pings. Also, trained end users how to use ITIM Enterprise Single Sign-On (Esso) software. Solving tier2 help desk issues, and involved with hiring a team of software engineers to work with Java, PHP, and MySql.

Pante Tech /Century Tech for US Dept of Treasury Contract 2/2005 - 9/2006

Hyattsville, MD US

Senior Security Engineer (Tivoli Security)

Working with Tivoli Identity Management (TIM) in a Enterprise Single Sign-On (ESSO) environment. Working with DB2,Websphere,TAM, and Webseal software. Installation and implementation of Tivoli security software in an AIX 5.x,HACMP, LPAR environment.

Responsible for user authentication, provisioning, reconciliation, orphan management, adoptions, running agents, loading adapters, certool, work flows, entitlements, LDAP, and decommissioning of AIX server boxes from TIM.

Enterprise system application access with ITIM Single Sign-On (SSO) process, worked with Citrix,Sybase, TDSv.5.2 (IBM LDAP), etrust, SiteMinder, RSA Security ID, etrust PKI, HSPD-12, PIV cards.

Security and Identity Management within the Treasury Web Application Infrastructure(TWAI). Understand single sign on process authentication process across mainframe (CA/Topp Secret), AIX, Solaris, Linux, Windows 2003 w/Active Directory.

Additional responsibilities included: Attendance at Change management Change Control Board(CCB) meetings which focused on security integration/penetration that may compromise in-house TWAI security thresholds. Helped to implement and develop technical solution for Personal Identity Verification (PIV) cards and e-Authentication (e-Auth) related challenges with Smartcard, PKI, and HSPD-12.

Working knowledge of X.509 digital signatures, Federated Identity management (FIM) and SAML. Direct experience with e-Government(e-Gov), e-Authentication(e-Auth) Initiative Level 1 and Level2 authentications.

Tivoli Identity Manager v.4.5, IBM Secureway LDAP, Fiscal Services LDAP, TAM, Michigan Tool Ldap, Siteminder, TAM, AIX, Secure Shell(ssh), Connect Direct, Sybase, etrust PKI, RSA Secure ID, CA Topp/Secret), Rational Clearquest, Sun Identity Manager(IDM5).

Mitchell & Associates, Inc. 7/2003 - 2/2005

Rockville, MD US

Network Consultant/System Administrator

Working as a Lan administrator doing network server installation and implementation of company wide software applications at various field offices.

Working with Tivoli,Websphere,LDAP,etrust RSA Secure ID,and ITIM within a W2k and Unix environment. Working with Windows 2000 Active Directory Services.

Working also with Linux/Unix/Solaris servers for web access and authentication user application. Worked with TAM and Webseal creating encrypted SSL, Single Sign-On (SSO),and TCP Junctions.

Web Portal Management with Websphere, TAM,TIM, TDS (LDAP) and Webseal junctions. Writing shell scripts with Perl,csh,and ksh. These test scripts were used for regression testing.

Verizon Communications - Contractor Via MSX Int'l 8/2000 - 1/2003

Virginia Beach, VA US

Sr. Lan Manager

Technical support with Lan desktop services this was primarily a help desk funtion. Working with help desk tools such as Tivoli Deskview,Tivoli Service Center and Marimba.

This was primarily a help desk environment with Windows NT Solaris 8.x,and Windows 2K. Resolved various Lan and desktop application systems/user problems. Help Desk coordination was done by the Tivoli Deskview ticket system, install new network users at various NOCs, create batch administration scripts, run system backups for servers.

Field work at various Verizon NOC locations included installation SIW images, patches, Virus security updates, updates for application software, and W2k operating systems updates and patches. Server deployment and installations was administered on an as needed basis to the various NOC field offices.

Experienced with LAN, WAN(ATM,Frame Relay,SMDS), Internet, various network protocols(i.e., TCP/IP),Solaris 8.x,Microsoft Windows NT User Administration,Windows 2000 Active Directory and computer management, microcomputer operating systems/software issues, relational database technology, products, business systems/services.

Strong ability to work effectively with all levels of management/support staff in this very complex IT environment. Clearly orally communicate with technical leads/ answered with detailed information, interpret policies/procedures correct, and strong ability to identify/analyze technology problems before they actually happen.

ACS, Inc. 6/2000 - 11/2000

Ft. Eustis, VA US

Tivoli Team Lead Engineer/Administrator

Worked for the Enterprise management team at Ft. Eustis Army Base. Deploying Tivoli pushes for the "Army Distant Learning Program". This was in a class room setting. PC's had to be updated with new software overnight after a Distant Learning class was delivered.

Duties included installation and implementation of Tivoli TME 10, Tivoli Netview, Tivoli Framework, Tivoli Configuration, Tivoli Distribution, and some light programming with Perl. Worked heavily with Tivoli deployment/implementation within a Windows NT 4/2000 and UNIX environments.

Worked with TMRs, Endpoints, Managed Nodes, Gateways, and setting up and installing of Tivoli client endpoints and troubleshooting duplicate endpoints.

Tivoli System Administration:

TMR, TEC, distributed monitoring, framework, inventory, remote control, Solaris, NT, and Oracle. Worked extensively with Tivoli TMR, TEC, Managed Nodes and Endpoints trouble shooting.

Bell Atlantic (Contractor via MSX Int'l) 1/1999 - 4/2000

Arlington, VA US

Lan Manager

This task was a Y2K deployment project for the telephone company. Resolved various desktop LAN application help desk systems/user problems, install new users, create batch administration scripts, run system backups; install SIW images, patches, and operating systems, database management systems & utilities; monitor/optimize system software, peripherals, networks & security systems.

Experienced with LAN, WAN, Internet, various network protocols(i.e., TCP/IP),Microsoft Windows NT User Administration,Windows NT, microcomputer operating systems/software issues, relational database technology, products, business systems/services.

Strong ability to work effectively with all levels of management/support staff, clearly orally communicate with technical/detailed information, interpret policies/procedures, identify/analyze technology, system & process problems, & to work without close supervision. (Contact

EDUCATION

University of Maryland

College Park, MD US

Bachelor's Degree -

122 Semester Hours

Major: Information Systems Management (IFSM)

Minor: Computer Mgmt Science

Relevant Coursework, Licensures and Certifications:

B.Sc. Information Systems Management

Minor: Computer Mgmt. Science

IBM

Rockville, MD US

Certification - 12/2006

Relevant Coursework, Licensures and Certifications:

IBM Certified Tivoli Solutions Specialists

IBM Certified Websphere Solutions Specialists

George Mason University

Reston, VA US

Certification - 12/1997

Relevant Coursework, Licensures and Certifications:

George Mason University - Certificate- "Accounting & Financial Management of Government Contracts"

George Mason University - Certificate - "Estimating & Pricing Government Contracts"

Carnegie Melon Software Institute

CMMI Level 2 Introduction to Capability Maturity Model v. 1.2

CMMI Level 2 Maturity Certified September 15,2009

JOB RELATED TRAINING Teaching Computer Courses: Strayer University, Chesapeake, VA (Dean Del Rio)

"Internetworking Cisco Routers and DataCommunication Design"

Clearances:

MBI 2009 IRS (Internal Revenue Service)

NACI 2006 Dept. of Treasury Background Investigation.

ATF 2000 Secret Clearance (Non-Active)

AFFILIATIONS Tivoli User Group (TUG), Richmond, VA Member

REFERENCES

Bobby Harmon Verizon Communications Area Data Network Manager

Phone Number: 757-***-****

Email Address: abqbhm@r.postjobfree.com

Reference Type: Professional

Roy Ayres Verizon Communications Desktop Team Lead Mgr.

Phone Number: 757-***-****

Email Address: abqbhm@r.postjobfree.com

Reference Type: Professional

Peter W. Rene FCC Training Manager

Phone Number: 202-***-****

Email Address: abqbhm@r.postjobfree.com

Reference Type: Professional

ADDITIONAL INFORMATION: Training manuals /how to documentation, Procedures, writing Government Contracts response/bids, FAR, DFAR, Bid, RFP's, etc. (Contract Management with FAR/DFAR)

Received the "Presidents Medal" for Technical Project Team Lead while at Logicon.

Type 35 Wpm

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