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Engineering Manager

Location:
Fremont, CA
Posted:
January 24, 2013

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Resume:

Robert Kleinschmidt

***** ******** *****

Fremont, CA 94536

510-***-****

abqbfs@r.postjobfree.com

Objective:

Senior Director or VP of Engineering position with responsibility for product direction, team building,

quality improvement, on-time-under-budget delivery and improving organizational efficiencies.

Summary:

* More than 20 years engineering management experience including development of enterprise and

consumer software products and joint hardware/software projects.

* Co-founder of a software company; built to 50 employees and $14M valuation over 3 years.

* Product marketing experience analyzing and developing service products in a large corporate environment.

* Proven success eliciting customer needs and translating them into product offerings.

* Proven team building skills and outstanding communication skills

* Called on to manage customers in pre- and post-sales roles including defusing customer escalations.

* P&L responsibility, business plan preparation and presentation to venture funds.

* Proven problem solving and conflict resolution skills.

* Demonstrated highly successful management of multiple, geographically separated teams.

* Offshoring experience, including vendor selection, team building, and successful execution.

Experience:

Oracle(Oracle acquired BEA in June 2008) 2005-present

Senior Director of Engineering: Responsible for the Software Engineering Tools and

Infrastructure group.

* Directing 6 teams: Release Engineering, Systems Testing, Infrastructure Tools, Platform

Certification, Performance Engineering and Engineering Lab (500 servers).

* Created and maintained testing tools, harnesses, and procedures that reliably reproduce test

results, provides for tests that can run automatically, and reports on test results.

* Spearheaded Virtualization and automation of QA and dev processes.

* Provided process and tools for a world class componentized build system.

* Provide a build harness that schedules and starts product builds & tests.

* Setup and maintain the Bug Tracking database

* Setup environments that can be used for testing products against a variety of network,

system and software configurations.

* Responsible for all aspects of provisioning and maintaining the Engineering Labs

* Provide Infrastructure and Tools for Developers and QA to measure, monitor, and

test performance

* Perform Benchmarks, Performance Tests, or other exercises with third parties for Marketing or

Technical purposes related to Performance, Stability, and Scalability

Evant, Inc. 2004-2005

Senior Director, Engineering Services: Responsible for all Engineering processes.

* Responsible for product development, qualification, delivery, and support processes.

* Liaison with Professional Services, Customer Support and Bangalore DBA team.

* Ran the Program Office. Ensured process compliance, including gate reviews,

completion of all deliverables, and effective decision-making model.

Geac Computer Corporation (Geac acquired Extensity in March 200*-****-****

Senior Director of Engineering: Responsible for the Enterprise software group that spanned three locations, and

numbered roughly 50 engineers at its peak.

* Core member of the Integration team following the Extensity acquisition, resulting in high retention and project

continuity including delivery of two major Extensity releases within 1st year.

* Delivered an HTML complement to Extensity's Java client in four months.

* Ramped-up Atlanta resources on Extensity development and support as part of the integration.

* Reviewed and revamped PSO delivery model and delivered tools that cut implementation costs by 30%.

* Resolved customer questions and issues through direct contact and by leveraging customer support resources.

* Drove investigation, vendor selection, contract negotiation and operational ramp of offshore engineering team,

adding capacity to deliver more, faster, at lower cost.

* Evangelized for a fundamental business shift toward Hosted Services.

* Responsibility for development of the Extensity Application Suite portion of Geac's BPM offering.

The Extensity Suite includes configurable workflow, email notification and business rules.

* Coordinated activities of teams in Atlanta, Emeryville and Bangalore.

* Spearheaded the vendor selection process, negotiated and set up Geac's offshoring facility in India.

Extensity, Inc.

2000-2003

Senior Director of Engineering: Responsible for development of Extensity Application Suite covering Expense

Reports, Travel Plans, Procurement Request, Payment Request, and Timesheet applications (JAVA, HTML).

* Instituted new processes, testing methodology and data set layering to improve product quality and reduce costs.

* Interfaced with Sales, PSO and Marketing to define and deliver two new products and six releases.

* Delivered three major functional releases resulting in increased sales and improved customer loyalty.

* Expanded product line from four to five products, increasing market penetration.

* Broadened product line with mobile, portal, analytics, and tools

* Drove improvements in product scalability, growing from 100's of seats to >30,000 seat deployments

implemented in more than 45 countries worldwide.

* Implemented significant usability improvements resulting in enthusiastic customer and analyst response

* Leveraged 3rd party and open source code to reduce costs and delivery time

* Developed highly effective and responsive engineering team that delivered against commitments,

resulting in strong customer satisfaction and loyalty ratings

Silicon Graphics, Inc. 1994-2000

Technology Competency Manager:

* Responsible for forecasting global PSO revenue and market needs, and planning the requisite

service product offerings.

* Evaluated one-off engagements and identified several new productization opportunities.

* Served as the portal to core engineering for the PSO business unit, providing efficient, trackable

communications..

Acting Director of Engineering:

* Responsible for four direct report managers and 36 indirect reports, delivering Macintosh and PC

connectivity.

* Created the Connectivity group and built a team of eight engineers to work with third party vendors

* Developed business relationships with Insignia Solutions, Xinet, Neelum, Data Connection, Syntax,

Tektronix, Mainsoft, and NetManage, increasing software availability and customer satisfaction.

* Delivered many releases of the following products to customers: SoftWindows, Netware Client, Appletalk,

PC-NFS, InPerson, Showcase, and Shockwave.

* Planned new collaboration products and Win32 solutions for NT connectivity.

Xcelerated Systems, Inc. 1989-1993

Founder and Vice President Engineering:

* Co-founded Xcelerated Systems and introduced "Liken" Macintosh emulation software into the marketplace.

* Created and managed team of ten engineers in further development of Liken, including AppleTalk

networking support and porting to Sun, HP, and IBM workstations.

* Responsible for development of MABI technology that allowed off-the-shelf Macintosh applications to run

on Unix workstations.

Other Professional Experience:

Engineering Director and Engineering Manager with responsibility for design, implementation and

integration of Unix OS on prototype and production mini-supercomputer hardware. Additional projects

included compiler development, hardware simulator and teaching microprogramming courses to customers.

Education & Other Skills:

Bachelor of Science, Computer Science, Graduated cum laude, Arizona State University

Cross-cultural experience:

* Managed teams in London and Bangalore;

* Lived for two years in Ecuador;

* Worked for weeks at a time in Germany, England and Israel.

Foreign Language Skills:

* Spanish



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