Trista Pashel

Email: abqa4a@r.postjobfree.com

Address:

City: Evans

State: CO

Zip: 80620

Country: USA

Phone: 970-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly applying for part-time employment.

Educational Background:

High School Dipolma from Aims Community College, Greeley CO 1/2001 to 5/2010 (Elementary Education)

High School Dipolma from Aims Community College, Greeley CO 1/2001 to 1/2013

High School Dipolma from University of Northern Colorado, Greeley CO 1/2001 to 1/2013

Job History / Details:

Career Overview

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly applying for part-time employment.

Core Strengths

Active listening skills

Seasoned in conflict resolution

Customer service expert

Adaptive team player

Minute Taking

45 WPM

Microsoft Excel, Office, Word, PowerPoint, and Outlook.

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

May 2004 to August 2008

Discovery Cove/ SeaWorld Orlando, Florida

Guest Relation

Cross-trained in guest relation, and water safety in order to provided back-up for other customer service representatives when needed.Managed quality communication, customer support and product representation for each guest. Guaranteed positive customer experiences and resolved all guest complaints. Recorded guest comments or complaints, referring customers to managers as necessary. Assisted guests with any special requests during their visits.

November 2012 to January 2013

Target Greeley, Colorado

Sales Floor Associate (Seasonal)

Recommended, selected and helped locate merchandise based on customer needs and desires. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Managed cash stock and inventory balances accurately. Assisted customers in finding out-of-stock items. Guaranteed positive customer experiences and resolved all customer complaints. Expressed appreciation and invited customers to return to the store.

September 2010 to December 2011

Macy's Loveland, Colorado

Customer Service Associate

Recommended, selected and helped locate merchandise based on customer needs and desires. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Excelled in exceeding daily credit card application goals. Worked as a team member performing cashier duties, product assistance and cleaning. Managed cash stock and inventory balances accurately. Assisted customers in finding out-of-stock items. Guaranteed positive customer experiences and resolved all customer complaints. Expressed appreciation and invited customers to return to the store.

August 2008 to October 2009

Walgreen's Fort Morgan, Colorado

Customer Service Representative

Worked as a team member performing cashier duties, product assistance and cleaning. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Expressed appreciation and invited customers to return to the store.

October 2009 to February 2010

Sears Holding Greeley, Colorado

Merchandising Associate

Recommended, selected and helped locate merchandise based on customer needs and desires. Regularly sought opportunities to up sell and add on additional merchandise. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and exchanges. Guaranteed positive customer experiences and resolved all customer complaints.

March 2008 to August 2009

Banfield Animal Hospital Orlando, Florida

Veterinary Assistant

Checked animals' temperature, heart rate and lung sounds. Restrained and managed scared and active animals. Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures. Operated diagnostic equipment such as radiographic and ultrasound equipment. Vaccinated animals and administered medications orally and intravenously. Collected tissue, feces, blood and urine samples for examination and analysis. Administered medicine to animals and monitored health following treatment. Administered anesthetics before surgery and monitored effects prior to surgery. Educated the public about diseases that are spread from animals to humans. Inoculated animals against various diseases such as rabies and distemper.Provide the best possible care for our animal clients.

Educational Background

2008 Institute of the Animal Arts Winter Park, Florida

Veterinary Assistance Certificate Veterinary Assistance

Small Animal Medicine and Surgery coursework.

Preventative Care and Pain Management coursework.

Clinical Pathology and Radiology coursework.

2010 Aims Community College Greeley, Colorado

Associate of Arts Elementary education

Liberal Arts core coursework.

2013 University of Northern Colorado Greeley, Colorado

Bachelor of Arts Elementary Education

Coursework in Early Childhood Development and Special Education

Continuing Education in Observation and Assessment

Advanced Classroom Management training

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