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Customer Service Project Manager

Location:
Lorton, VA, 22079
Salary:
reguler
Posted:
April 10, 2013

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Resume:

Nesar A. Rustami

**** ******* ******* ***

Lorton, VA 22079

703-***-****

abq2do@r.postjobfree.com

Objective:

A position as a Pashto/Farsi Linguist to utilize my language skills.

Summary of Qualifications:

Ability to conduct live interview interpretation

Strong knowledge of Afghan cultures

Ability to work extended hours in a challenging environments

A Self-motivated and organized professional skilled in coordinating tasks and details to achieve

over all project goals.

A clear communicator, able to create lively and interactive trainings for diverse audiences

A dedicated team player, committed to providing high quality support and excellent problem-

solving skills to all organizational level.

Proven Managerial skills

Excellent organizational ability

Strong client service and relationship building proficiency

Excellent language abilities: Fluent in English, Farsi (widely spoken in Iran, Afghanistan,

Kurdistan, Central Asia, Northern India and Pakistan), Dari and Pashto.

MJM Auto-Sales: Salesman 5/11-Present

Work History:

S.O.S.I/Mission Essential Personal 10/08-5/11

Maywand, Kandahr

Pashto/Dari Linguist

Provide operational contract linguist support to U.S. Army operations in Afghanistan

Provide general linguistic support for military operations and interpret during interviews,

meetings, and conferences

Interpret and translate written and spoken communications

Transcribe and analyze communications

Perform document exploitation

Scan, research, and analyze foreign language documents for key information

Translate foreign language documents

Identify and extract information components meeting military information requirements

Provide input to reports

Interviews friendly non-English speaking civilians such as police, clergymen, governor and other

citizens to obtain information of a military value.

Dream Auto Grope 06/06-08/08

CEO

Created new Corporate vision and developed strategic and tactical business plans, market

programs and operating infrastructures to support new business development and rapid car sales

growth.

Responsible for the strategic planning, development, operations, sales, marketing, customer

service, human resources, administration and staff training. Responsible for overseas car

shipment, sales and inventories.

Fair Auto Sales 12/2002-06/2006

Office Manager/Car Salesman

Maintained budgets, processed invoices and controlled overhead costs.

Responsible for marketing the vehicles

Provided direct customer service and updated/maintained accurate records and parts inventories

Experienced in business operations management and full sales operations support, including

inventory and control and management.

Monitored the office staff and established goals

Served as a liaison between staff and customers, earned confidence with reliable follow-through

and clear communication

Environmental Engineer

IMS 11/1996-11/2002

Experienced in managing all phases of environmental projects including hazardous waste

management, pollution prevention, natural/cultural resources preservation, soil treatment

technologies, and air/water quality.

Surveyed land in the Northern VA metro area

Wrote description of land for deeds, lease and other legal documents

Operated survey instruments and collected data

Universal Carpet & Carpet One 01/1994-12/1996

Carpet Installer

Designed, installed, and replaced commercial and residential carpets.

Preformed site surveys, researched job costs and prepared estimates. Purchased materials and

overseeing completion of each project. Transported old carpets, carpet pads and other materials to

different locations. Moved furniture to install the carpet. Prepared daily and weekly work

assignment.

For safety measurements in workplace, ensured using the hand tools such as: sharp knifes, cutter,

heated Iron, hammer, nail gun, kicker, safety built, safety shoes and heavy equipment such as

forklift and dolly.

Maintained stock.

Provided excellent customer service and earned client’s satisfaction.

Ministry of Construction 01/1985-12/1992

Environmental Engineer/Project Manager

Provided structural and engineering estimates for Highways, water work and Highway bridges.

Participate in bid cost-plus work, structural design, engineering field supervision, engineering

estimates, and construction coordination on industrial commercial projects. Maintained technical

files bidder list. Provided technical expertise in area related to fire resistance, combustibility of

building materials and system in general.

Created initial process methods, documentations, line balancing, tooling and fixturing for new

and existing products. Prepared technical guides for property conservation in area of wind, fire,

gravity loads and earthquakes. Ensure compliance with PAMA safety regulation in work-field.

Education:

Bachelor of Science, Civil Engineer

Kabul University, Kabul, Afghanistan 12/1984

Auto CAD

PAMA, Kabul Afghanistan 1985

Commercial Driver License/CDL

English as a Second Language/ESL

NOVA College 1995

Computer Software A+ Certified 2000

Real Estate Appraisal Certified 2001

Car Sales Person License Department of Motor Vehicle/DMV 2002

Dealership Operator License 2006

Language abilities; Speaking Farsi, and Pashto.

Military Training

CAT II(Interim Secret)



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