LINZIE BLYTHE

*** *. ********** **, *********, Virginia 22205 724-***-****

abq2au@r.postjobfree.com

EDUCATION

PENNSYLVANIA STATE UNIVERSITY University

Park, PA

Bachelor of Science, Hotel, Restaurant and Institutional Management

December 2009

Achieved a 3.06 cumulative GPA, and a 3.27 major GPA

EXPERIENCE

POTBELLY SANDWICH WORKS

Washington, DC

General Manager

January 2010-Present

Manage all facets including: labor, cost of goods, human resources,

employee management, payroll, invoicing, etc. of a quick casual

restaurant with gross sales just under $1 Million in 2012.

Manage a staff of 12, including 1 salaried manager and 2 hourly

managers.

Utilize sales tactics to increase in-store and catering sales.

Achieved 109% of sales plan and 114% over prior year since March 2011.

Increased catering sales by 10% to plan and 15% over prior year in

fiscal year 2012.

Top ranked for FY 2012 Customer scores.

Top ranked store in district for Quarter 3 sales promotion for 2011.

Increased overall store profitability in 2012 by 2% to plan and 3% over

prior year.

"Stovie" award recipient for Period 1, 2012 for achieving highest

possible scorecard.

Developed multiple hourly associates to management positions.

WALT DISNEY WORLD

Orlando, FL

Full Service Food and Beverage Intern

January 2008-June 2008

. Participated in Disney College Program curriculum.

. Obtained valuable guest services knowledge to meet the high quality of

Disney standards.

. Developed excellent communication skills through interaction with

customers and clients from all parts of the world.

HOLIDAY INN EXPRESS

Hermitage, PA

Front Desk Clerk/ Breakfast Bar Operations Attendant

May 2007-August 2009

. The Holiday Inn Express in Hermitage has received the status of

Torchbearer and is a top-ranked Holiday Inn Express in North America

. Operated the Micros Opera Property Management System.

. Employed guest services knowledge to uphold high guest service

satisfaction

. Applied business forecasting skills to place product orders and set food

preparation pars for breakfast bar.

HICKORY VFW BAR, GRILL & BANQUET CENTER

Hermitage, PA

Server

May 2007-August 2007

. Utilized guest service knowledge in order to increase guest

satisfaction.

. Served at various events in the dining room and weddings in the banquet

center.

SKILLS

Computer: Full Microsoft Office competency, ADP Personnel Management

LEADERSHIP/EXTRACURRICULAR ACTIVITIES

. Penn State Homecoming: Day of Service and Security Captain

. Eta Sigma Delta Hospitality Honors Society

. Penn State Dance Marathon: Rules and Regulations Committee

Member

. Alpha Delta Pi Sorority: Recruitment Information Manager

. Penn State Hotel and Restaurant Society: International

Hotel/Motel and Restaurant Show attendee

. University Choir, Women's Chorale and Cantante

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