Alan Jones

P.O. Box ******

Los Angeles, California 90047

424-***-****

Customer Service

I have over twenty four years of customer service experience. The ability

to conceive construct and implement office files system. Prioritizing and

coordinating office tasks and requirements both rapidly and efficiently.

Key Skills

Teambuilding & Supervision Staff Development & Training Policies &

Procedures Manuals Document Preparation

Meeting & Event Planning Expense reduction

Inventory Management P & L Reports

Experience

Kragen/Oreilly Auto Parts, Compton, California

December 1997 to September 2011

Assistant

Manager

My duties included maintaining sales and customer service; providing

training and coaching to staff; budgeting payroll and sales along with

scheduling.

World Savings Bank, Los Angeles, California

June 1996 to October 1996

Supervisor

Training and coaching performed audits on new and existing accounts.

Opening new accounts, customer research and correspondences, and customer

accounts retention. Vault teller managing and balancing currency cash flow

on daily basis.

Friction Materials, Los Angeles, California

November 1994 to June 1996

Driver

Transported and delivered automotive and truck brake supplies to contracts

with Los Angeles County agencies. Purchased orders to restock warehouse.

Education

ASE P2 Certification

Los Angeles Urban League Automotive training center

Dorsey High School, Los Angeles, California

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