Customer Service Manager
Resume:
Courtney Westmoreland
Springhill Way Apt *** Indianapolis, In 46254
abq1wu@r.postjobfree.com
Objective:
To bring to your organization enthusiasm, dedication, responsibility, and good
work ethic, combined with a desire to utilize my skills obtained through
experience and the ability to learn concepts quick.
Highlights
•Team leadership Critical Thinker
•Professional demeanor Detail oriented
•Customer Service Excellent multi-taske
Accomplishment:
Computer Data Reports: Provide required weekly, monthly and quarterly report
listing sales figures and client track records. Recognized by peers and
management for going above and beyond normal job function.
Scheduling: Managed details scheduling to ensure adequate staffing through
high volume
Experience:
02/2011 - Current Amazon- Whitestown, In
Warehouse Associate
Unload picked, staged, and loaded products for shipping, worked at a rapid pace
to meet tight deadlines. Completes reports by entering required information.
Maintains safe and clean work environment by keeping shelves, pallet area, and
workstations neat; maintaining clean shipping supply area; complying with
procedures, rules, and regulation
01/2011 Decatur Nursing Home- Indianapolis, In
CNA
Help care for individuals who are elderly, ill, or simply unable to perform the
activities of daily living on their own. assist patients with activities such as
dressing, feeding, personal hygiene, transferring to and from bed or wheelchairs,
and rehabilitative exercises. keep a record of the patient’s health status to
include vital signs, intake and output
06/2009 - 01/2011 Rally's - Indianapolis, In
Shift Manager
Efficiently resolved problems or concerns to the satisfaction of all involved
parties. Communicated well and used strong interpersonal skills to establish
positive relationships with quests and employees. Exercises independent
judgment within defined practices and procedures to determine appropriate
action. Acts as an informed team member providing analysis of information and
limited project direction input. Follows established guidelines and interprets
policies. Evaluates unique circumstances and makes recommendations.
References
Ebony Dentis
Medicaid Caseworker
Reta Stroger
CNA
China Miles
Warehouse Assistant
Noel Dupke
Assistant Manager
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