Sasheila Grice

Clovis, California

559-***-**** (mobile)

559-***-**** (home)

abq13v@r.postjobfree.com

Summary of Qualification

• 25 years as a dedicated and registered nurse with proven expertise in patient care, staff

development, family advocacy, billing and insurance related matters.

• Exceptional capacity to multi task

• Solid administrative and referral experience - include admission, assessment, treatment,

hospital and home visiting of patients.

• Widely recognized as an excellent care provider and patient advocate

• Demonstrated ability to forge, lead and motivate outstanding healthcare, teams that

provide top quality patient care.

• Outstanding interpersonal and communication skills, superior accuracy in patient history,

charting and other documentation

Educational Background

• Bachelor of Nursing (Monash University Australia) 1998

• Licensure Registered Nurse (RN) Singapore 1991 – Present

Certification and Proficiencies

• Intravenous Therapy (parkway Group health care Singapore)

• I/V Cannulation (Gleneagles hospital Singapore)

• BLS International CPR

Work related Awards

• Employee of the month for October (Sunrise Senior Living, CA)

• 1st and 2nd service star award winner- 2003 (Raffles medical group)

• Meritorious honor award (extraordinary service)-2006-2009 (Department of State)

• Extra mile award (exemplary service and extraordinary effort) (Department of State)

• Meritorious honor group award – 2008-2009 (For outstanding teamwork and effort in

assigning a successful vaccination effort of president’s emergency plan for AIDS Relief

in Kampala Uganda) (Department of state)

• Extra Mile Award – 2009 (Exemplary service and extraordinary effort) (Department of

State)

• Appreciation Letter and award from Director Mr. Robert Mueller III- US Department of

Justice FBI

• Recognition letter from Regional Medical Officer Dr. Nancy Manahan.

• Recognition letter from Medical Director Dr. Thomas Yun.

Professional Experience

SUNRISE SENIOR LIVING (May – Current)

Care Manager

• Perform the skills required to provide quality care to the client served.

• Participates in the coordination of care.

• Maintain client confidentiality.

• Lead and attend group activities for social enjoying and learning

• Monitor and take action of changes in resident's condition and recommend adjustments

in level of care and services

• Interact with residents' families and provide status updates

US EMBASSY SINGAPORE

Medevac Coordinator (24 Hours on call) 2004-2010

Hospital administration and liaison:

• Maintain outgoing working relationship with senior hospital administrations at the leading

private hospitals in Singapore, including hospital directors, corporate executive officers

and financial managers.

• Responsible for identifying problems related to inpatient and outpatient admissions;

formulating and executing solutions with supervision.

Management of direct billing program:

• Responsible for all administrative and financial aspects of health Insurance coverage for

inpatient evaluations and treatment of foreign employees and their dependents.

• Audit hospital and health provider charges, determine completeness and reliability of

submitted data, edit insurance claim forms submitted by referral hospitals, monitor timely

payment from USA health Insurance companies and obtain funding and appropriate

fiscal data from the various FS agencies covered in State’s overseas Medical program.

Responsible for identifying and resolving the problem when there is submissions or

delays in payment.

• Arrange Hotel Reservations (including liaison with hotel management to obtain hotel

space when limited by holidays and conventions and in negotiating special rates for

USG personnel).

Collect, Analyze and manage overseas Federal Employees Benefits (FEB) health

Insurance Claims.

• Analyze data so that excessive chargers may be challenged, alternative fees negotiated

and overdue claims resolved.

• Send cable, Email or fax communication to employees located at distant cities

throughout the world and with health Insurance companies located throughout the USA.

• Analyze complex claim results and details and communicate this information clearly.

• Ensure payments are proper and are in compliance with laws and regulations of

Singapore and the United States.

• Prepare and submit factual analytical reports to MED/EX Washington and to post

management.

• Recover hospitalization Insurance claim checks from employees and submit them to

Embassy financial office to be credited accordingly.

Medevac Coordination

• Responsible for selection of appropriate consultants scheduling appointments and

supervising care.

• Report funding and treatment recommendations to the referring health units at

Embassies in Asia by performing the following tasks:

• Personally prepare communication to Embassy health Units throughout South East Asia

and South Asia via cable, email, fax and telephone.

• Aviation arrangements and ground transport including tarmac transfers.

• Arrange hospital admissions and outpatient appointments.

• Arrange appropriate ground transportations (Ambulance, taxi)

• Co-authoring the health information book for Singapore.

• Respond to questions from Medevacs regarding procedures for application of visit

passes and visa to deliver babies in Singapore. Assist in obtaining extension of visit

passes when necessary.

Quality Assurance

• Responsible for assuring the quality of health care providers used by the Regional

Medical Officer.

• Maintain curricula Vitae on Singapore Health Care providers.(HCPS)

• Maintain performance records (audits)of HCPS

• Identify talented new HCPS, arrange interviews and recruit additional consultants.

• Maintain and update a directory of consultant HCPS.

• Conduct site visits to hotels, hospitals and directors offices.

Nursing Services

• Provide health Orientation for new arrivals.

• Coordinate Medical Clearance Examinations.

• Coordinate occupational health services to FSN’s

• Maintain FSN medical Records; Coordinate with HR on pre-employment physicals, track

health maintenance activities for FSN including annual physical.

• Participate in health promotion activities.

• Assist with Medical Supplies and Equipment inventory and re-ordering.

• Assess acute patients, take vital signs and assist the RMO evaluate and treat the

patients.

• Escort critical patients back to the US for treatment.

RAFFLES MEDICAL PHYSICIAN'S OFFICE (Singapore Changi Airport)

Night Supervisor (24 Hours on Call) 2002-2004

• Overall in charge of Terminal 1 and Terminal 2 of Singapore Changi International

Airport.

• Responsible for delivering effective and safety healthcare services.

• Attending to Emergency arrival and departing patients at the airport.

• Provide Emergency care to patients and transporting them to the nearest hospital by

ambulance.

INTERNATIONAL SOS

Nurse Coordinator (24 Hours on Call) 2000-2002

• Medical assistance services such as case direction

• Receive and assess relevant medically related calls received from clients. Collect

logistical, medical and collateral histories pertaining to the medical event/incident

• Provide telephone medical assessment of designated patients in all parts of the world,

assess and monitor the appropriateness of the treatment where they are located in

conjunction with the Regional Medical Director and Coordinator Doctors

• Share direct responsibility for the assessment of medical and logistical aspects of

evacuations and repatriations in conjunction with the Regional Medical Director and

Coordinator Doctors., including the assessment of the necessity of an evacuation and

the means by which it should take place. (i.e. air-ambulance/commercial

carrier/seated/stretcher/escort type/medical equipment/etc.)

OTHER NURSING EXPERIENCES:

Home Nurse – 1999-2000 Sue Nurses Agency

Orthopedics, Neurology, Medical & Surgical and related health care disciplines.

RN – 1996-1998 – Glen Eagles Hospital, Accident & Emergency Department, Singapore

RN – 1991 – 1995 – Singapore General Hospital, Neurology & Eye Department, Singapore.

References can be provided upon request

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