Ashley Blaede

Email: abpzg6@r.postjobfree.com

Address: **** ***** ****** *** *** 3

City: Chicago

State: IL

Zip: 60625

Country: USA

Phone: 763-***-****

Skill Level: Entry

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ASHLEY BLAEDE

4817 North Albany Avenue Chicago, IL 60625 763-***-**** abpzg6@r.postjobfree.com

EDUCATION

University of Minnesota - Twin Cities Minneapolis, MN

Bachelor of Arts in Psychology May 2012

Dean`s List: Fall 2009, Spring 2010, Fall 2011, Spring 2012

GPA: 3.63/3.83

WORK AND VOLUNTEER EXPERIENCE

Host/ Receptionist Chicago, IL

Province October 2012- Present

* Communicated with clients over the multi-line phone system to set reservations and assist with questions or concerns

* Facilitated quality customer service by greeting and interacting with patrons

* Strengthened written communication skills through taking messages for management and taking note of varying guest needs or restrictions

* Maintained records of number of guests, each guest`s unique requirements, and use of valet services

Host/ Carside Server Maple Grove, MN

Applebee`s April 2011 - September 2012

* Honed customer service and communication skills interacting with patrons

* Practiced teamwork through effective communication and distribution of work load during high-capacity shifts

* Aided customers through answering phones, including receiving over the phone orders

* Trained new employees on customer service, sanitation and health policy, and general restaurant operations

Volunteer Tutor Minneapolis, MN

Hennepin County Libraries February 2012 - May 2012

* Supervised 50+ students of varying ages and grade levels following library policy

* Assisted multiple students simultaneously working in varying subjects and grade levels

* Developed cross-cultural competencies working with youth from Somali and Hispanic cultural backgrounds

LEADERSHIP AND COMMUNITY

* Active Member: University of Minnesota Psychology Club September 2010 - May 2011

* Participant: STLF Pay It Forward Tour March 2012

* Volunteer: Fraternal Order of Eagles August 2009 - August 2010

* Participant: St. Vincent de Paul Catholic Church Youth Retreat February 2007

TECHNOLOGY AND SKILLS

* Spanish Language Proficiency

* Microsoft Office Suite

* Microsoft Front Page

* Clerical/Administrative Experience

* Customer Service Experience

* Social Media Proficiency

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