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Customer Service Representative

Location:
Carlstadt, NJ
Posted:
November 21, 2012

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Resume:

ATEEQ SYED

Email: abpxs7@r.postjobfree.com

Address:

City: Carlstadt

State: NJ

Zip: 07072

Country: USA

Phone: 201-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with 4years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I am proceeding my career in Criminal Justice,

Educational Background:

High School Dipolma from PASSIAC COUNTY COMMUNITY COLLEGE, Paterson NJ 1/2001 to 8/2012 (Criminal Justice)

Job History / Details:

Career Focus

Personable and responsible Cashier with 4years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Qualifications

Strong organizational skills

Active listening skills

Large cash/check deposits expert

Energetic work attitude

Customer service expert

Adaptive team player

Opening/closing procedures

Visual merchandising proficiency

Courteous demeanor

Active listening skills

Education and Training

4 Mira Loma High School PATERSON, NEW JERSEY

Associate of Applied Science Criminal Justice

Continuing education in Criminal Justice.

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

December 2008 to Current

Shell Hasbrouck Heights, New Jersey

Assistant Manager

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Trained 3 new employees quarterly.Worked as a team member performing cashier duties, product assistance and cleaning.Cross-trained and provided back-up for other customer service representatives when needed.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.



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