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Customer Service High School

Location:
Leominster, MA
Posted:
November 29, 2012

Contact this candidate

Resume:

Devin Brewer

Email: abpxcb@r.postjobfree.com

Address:

City: Leominster

State: MA

Zip: 01453

Country: USA

Phone: 941-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Retail and Customer Service expert who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Educational Background:

High School Dipolma from Sarasota County Technical Institute, Sarasota FL 1/2001 to 7/2010 (Paramedicine)

High School Dipolma from Houston Fire Academy, Sarasota FL 1/2001 to 11/2012

High School Dipolma from Seminole Community College, Sarasota FL 1/2001 to 11/2012

Job History / Details:

Summary

Retail and Customer Service expert who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights

Inventory control procedures

Cash handling accuracy

Loss prevention

Banking and financial services background

Store planning and design

Superb sales professional

Shipping and receiving

Safety-oriented

Customer service skills and experience

Natural leader

Results-oriented

Exceptional problem solver

CPR certified

HAZMAT training

Time management

Detail-oriented

Excellent multi-tasker

Display design

Strong communication skills

Flexible schedule

Superior organization skills

Dependable and reliable

Analytical

Store maintenance

Visual displays

Store opening and closing procedures

Store operations

Team-oriented

Personnel training and development

Accomplishments

Received exceeds expectations ratings on performance reviews across the board.

Graduated top of the class throughout all collegiate studies.

Platoon leader in the Army managing 43 soldiers.

Trained and evaluated all soldiers within the Battalion on combat life saving procedures and skills.

Experience

August 2011 to July 2012

United States Army Houston, Texas

Specialist / Soldier / Combat Medic

Patrolled buildings, facilities and perimeter areas to prevent damage to property.Communicated with supervisors regarding any issues that occurred while on duty.Protected federal employees and their property by monitoring all access to government-owned and leased properties.

Acted as first responder for medical emergencies.Rapidly assessed whether life threatening criteria was present and took immediate action.Completed all mandatory education and training classes.

November 2010 to July 2011

Jimmy Flynts Gift Boutique Cincinnati, Ohio

Sales Specialist / Cashier

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.Guaranteed positive customer experiences and resolved all customer complaints.Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.

February 2010 to November 2010

Totally Wicked E-Liquids Bradenton, Florida

Warehouse

Maintained accurate stock records and schedules.Oversaw special orders and after-hours, urgent shipping jobs.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock.Oversaw warehousing and storage practices and housekeeping.Received incoming shipments and reviewed contents against purchase order for accuracy.Worked at a rapid pace to meet tight deadlines.

March 2005 to October 2008

Shady Cove Ranch Orlando, Florida

Ranch Hand / Financial Advisor

Completed all repairs and maintenance work to company standards.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.Performed weekly maintenance assessments.

August 2004 to March 2005

Radio Shack Orlando, Florida

Customer Service Representative / Sales Specialist

Exchanged returned merchandise for customers quickly and efficiently.Offered AT&T, Sprint, Cigular credit applications upon checkout, converting six out of ten customers into card-holders.Trained new employees on company customer service policies and service level standards.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Shared product knowledge with customers while making personal recommendations.

Education

2010 Sarasota County Technical Institute Sarasota, Florida

Paramedicine Certification Paramedicine

GPA 4.0

2009 Houston Fire Academy Houston, Texas

Fire Fighter I & II Certification Fire Fighting

GPA 4.0

Fire Fighter I & II Certified

2008 Seminole Community College Sanford, Florida

Associate of Science Fire Science

GPA 3.7

State and Nationally Certified as an EMT-B

Emergency Vehicle Operator Certified

Fire Fighter I & II Certified

Received plague for highest grade in didactic



Contact this candidate