Jacob Morrison

Cellular REMOVED REMOVED

REMOVED, AA REMOVED

Web http://jakemorrison.name abptad@r.postjobfree.com

IT professional with proven success in electronic troubleshooting and repair.

Summary

Certified technician emphasizing network administration, desktop support,

and IT security. Team player with strong analytical, communication, and

interpersonal skills. United States Air Force Veteran.

A.S., Information Technology 2010

Education

Macon State College, Macon, GA. GPA: 3.95. Courses included: Foundation

in Information Technology, Computer Programming, Application

Development, Networking, Web Development

B.S., Information Technology 2012

Macon State College, Macon, GA. Network Technologies and Administration

Information Assurance and Security

Professional Experience

IT Adjunct Professor 2011 to Present

Central Georgia Technical College, Macon, GA

Instruct students with varying degrees of technical knowledge in information

technology concepts and strategies. Develop lesson plans, construct

syllabus, and conduct lecture, lab instruction activities, and other academic

duties to ensure student success.

h Effectively utilizes multifaceted network and computer lab systems to

demonstrate real world environments and facilitate hands-on interaction

with working technology solutions.

h Consistently receives high marks on student opinion course surveys.

PC Repair Technician 2008 to 2011

Computer Resellers, Macon, GA

Valued team member responsible for coordinating with customers to develop

cost effective repair solutions for a wide variety of technology devices. Skilled

troubleshooter familiar with a wide array of diagnostic equipment and

capable of resolving a variety of software and hardware related problems.

h Shop's "go-to" technician to resolve complex or time-sensitive problems

h Managed shop and staff in managers absence

h Took the initiative; revamped and redesigned company website.

Demonstrated working template to manager who implemented all

proposed changes.

Hardware/Software Configuration System Integration

Skills h h

Norton Ghost, Acronis, ImageX Network Planning

h h

VMWare VSphere Server/Client Switches & Hubs

h h

SOHO router & wireless IT Support (phone, in-store, on-

h h

configuration site, remote)

h Virus Removal/Prevention h IT Hardware & Software

Troubleshooting

h MS-DOS, Windows XP Pro,

Windows Vista Pro, Windows 7

Pro, OSX, Ubuntu, MS Office

Computer Certifications

MCTS: Microsoft Certified Technology Specialist Windows 7, 2012

CompTIA Security+, 2011

CompTIA Network+, 2011

CompTIA A+, 2010

h Outstanding Academic Excellence - School of Information Technology.

Recognition

Macon, GA, 2010. Highest GPA among peers for A.S. in Information

Technology

h John L. Levitow Award - United States Air Force, 2004. Highest honor

presented to a graduate of Air Force Enlisted Professional Military

Education

Presidents List - Macon State College

Deans List - Macon State College

Military Experience

Education and Training Craftsman 2007 to 2008

United States Air Force, Warner Robins, GA

Gained excellent experience in public speaking and customer relations.

Developed, delivered, and evaluated Education and Training programs for

1,000+ Air Force members.

Integrated Avionics Systems 2000 to 2007

Craftsman, Instrument and Flight

Controls

United States Air Force, Japan

Received in depth training in a wide area of electronics. Expert technician

capable in soldering, micro-soldering, component replacement, and other

common maintenance functions. Gained excellent experience in

troubleshooting operations. Capable of approaching a problem from multiple

angles. Proven technician under pressure. Able to focus on the problem

under severe time constraints and provide a solution by given deadlines.

Experienced supervisor responsible for managing crews of 3-25.

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