.

Darjae

BarberProfessional

Darjae Barber

***** * ******** **

Aurora, Co 80010

Cell: 720-***-****

Email: abpt21@r.postjobfree.com

Objective:

To find a job that would utilize a broad range of my decision-making and business skills and would offer the potential for advancement in a large company.

Synopsis of Achievements:

First person to score 90% on all calls

Team lead of Certification

Part of QA team and Focus Group

Right out of training got promoted to another position

Recognition for outstanding calls in training

Employment:

Sprint/Nextel Communication

Jan 2008-Dec 2009 Off- Phone Specialist

Handling Corp accounts

Checking discounts, and special requirements

Crediting accounts, processing orders

Changing price plans and adding attachable

Making corrections to customer information

Crossed trained in other departments

PRC ( Verizon Wireless)

Sept 2006- June-2007

Data Technical Support

Handling incoming/outgoing calls

Trouble shooting different devices

Floor support

Training others in phones

Came up with a procedures for others

Support for supervisor

Wal-Mart

June 2006- Sept 2006

Electronics Department

Handling different Electronics

Customer Service Desk

Cashier

Support for different apartments

McDonalds

June 2006-Sept 2006 Cashier

Trainer

Cashier

Runner( getting drinks and food)

Convergys

July 2005-June 2006 Customer Service Rep

Handling incoming/outgoing calls

Making changes to Medicare plans

Explanation of coverage

Data entry

QA team

Certification team

Hunt Electric

Aug 2004- July 2005 Data Entry Specialist

Data Entry

Processing orders

Printing maps

Taking messages

Sending services calls

Billing

Porter Hospital

July 2001- Aug. 2004 Dietary Clerk

Handling incoming/outgoing calls

Handling patients orders

Calorie counts

Tray delivery

Coping, printing, getting menus set for the morning shift.

Education:

Manual High School Diploma 2003 Denver, Co

College America BA Healthcare Administration July 2007- Jan. 2008

Skills/Qualifications:

Detailed Oriented

Reliable

Determined

Responsible

Fast Learner

Computer Skills:

Excel, Microsoft office, multiple screens.

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