Jody's InformationLocation: LAKEHILLS, TXWilling to Relocate: NoMember Since: 2011-08-20

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Jody abpsat@r.postjobfree.com: 2102135797PO Box 614 Lakehills, TX 78063

Certification

Details: Global Healthcare Award Winner

Six Sigma Green Belt

SAP Conversion team

Project Sunrise team member

Project LEAN

LeadSite trained

Professional Experience

10/21/2002

- 06/01/2010

Customer Service Representative

LifeGas

Create and maintain routes for 8 LifeGas vehicles/drivers, inventory management, collections, internal and external customer service including equipment troubleshooting, accounting, distribution, vehicle maintenance, compliance and SAP functions. Member of the Quality Control Unit, Six Sigma Green Belt trained, Member of LifeGas SAP (PJE) conversion team, Project Team Leader for Sap Conversion (P2E), Lean Project, Member of Project Sunrise

06/01/1998

- 11/27/1998

Member Services Representative

Prudential Healthcare

Call center. Handle benefit and claim inquiries from providers and members, earned highest individual client team rating for unit. Lotus Notes, Office suite.

11/30/1998

- 06/30/1999

Purchasing

Windwater Homes

Request bids, issue purchase orders, inventory, prepare budgets, monitor budget variances, order office supplies, reconcile invoice to bid pricing, prepare COBRA letters, solicit medical insurance proposals, maintain vendor relationships.

06/01/2010

- 09/01/2011

Operations Manager

LifeGas

Create and maintain routes for 8 LifeGas vehicles/drivers, inventory management, collections, internal and external customer service including equipment troubleshooting, accounting, distribution, vehicle maintenance, compliance and SAP functions. Manage 10 employees. Production planning, establish process for equipment tracking. Member of the Quality Control Unit, Six Sigma Green Belt trained, OTC Team Leader for LifeGas SAP (PJE to P2E) conversion team, 6 Lean Reviews, Member of Project Sunrise. Floating Manager for process establishment in troubled centers. LeadSite team member. GAP coordinator for West Region of LifeGas.

07/01/1999

- 10/18/2002

Office Manager

Authentic Homes

Full charge book keeper for 7 companies, budgeting, payroll for 10 employees, along with payroll tax requirements, health insurance, and payroll for subcontractors, data entry, computer maintenance, client file upkeep, contract creation, workers compensation insurance, builders risk insurance, customer service, coordinate warranty repairs, email and other office duties.

09/30/1996

- 05/31/1998

Customer Service/Billing Supervisor

ST Environmental Services

Supervise 12 billing/customer service representatives; coordinate billing for 26 Municipal Utility Districts. Supervisory customer service to 106 Municipal Utility Districts, schedule contractor appointments, operate office equipment, line printers, two way radios, utilize Microsoft Word, Excel, Access, LAN and internet experience

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