Emily Earle

Email: abprdc@r.postjobfree.com

Address:

City: Colorado Springs

State: CO

Zip: 80918

Country: USA

Phone: 719-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Sales manager with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state and federal laws. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.

Educational Background:

High School Dipolma from Lewis Palmer, Monument CO 1/2001 to 2/2004 (schooling)

Job History / Details:

Summary

Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.

Sales manager with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state and federal laws.

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.

Highlights

Hiring and retention

Recruiting

Employee relations

New hire orientation

Inventory control

Policy/program development

Affirmative Action compliance

Training and development

Staff training

Computer-savvy

Complex problem solving

Accomplishments

Human Resources

Reduced employee turnover by 10 percentage .

Experience

August 2010 to January 2011

Ryla Colorado Springs, Colorado

Verizon Manager

Increased the employee base by 11 percentage to meet changing staffing needs.

Answered employee questions regarding customer relations and resolved any issues.

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

November 2010 to April 2011

Veda Salon Colorado Springs, Colorado

Veda receptionist

Recommended and helped customers select merchandise based on their needs.

Exchanged returned merchandise for customers quickly and efficiently.

Served as liaison between customers, store personnel and various store departments.

Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Tracked down sources of special products and services to meet customers' special needs.

Screened telephone calls and inquiries and directed them as appropriate.

Maintained all banking needs for our store.

March 2009 to December 2010

Direct t.v Colorado springs, Colorado

Direct t.v sales consultant

Implemented a consultative selling approach on all inbound calls.

Acted as a liaison between outside sales representatives and active accounts.

Generated 10 sales leads weekly.

Contacted new and existing customers to discuss how their needs could be met with specific products and services.

Responded to all customer inquiries in a timely manner.

Exceeded team sales goals by new sales tactics.

February 2008 to December 2009

Factory Connection Stuttgart, Arkansas

Retail Manager

Designed displays to make the store experience interactive and engaging.

Displayed the appropriate signage for products and sales promotions.

Arranged items in favorable positions and areas of the store for optimal sales.

Organized and located inventory and updated store spreadsheets.

Upheld stock levels and proper pricing for multiple product lines.

Selected merchandise based on the most favorable price and quality.

Authorized payment of invoices and return of merchandise.

Ran weekly and monthly strategy reports to analyze business trends and make recommendations.

Built effective relationships with each store to develop superior customer satisfaction.

Printed various labels and tags for all merchandise.

September 2009 to February 2010

Stuttgart One Stop Stuttgart, Arkansas

Asst. Manager

Delivered excellent customer service by greeting and assisting each customer.

Addressed customer inquiries and resolved complaints.

Design and implemented customer satisfaction metrics.

Opened a new store location and assisted in recruiting and training new staff.

Stocked and restocked inventory when shipments were received.

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Completed weekly schedules according to payroll policies.

Maintained daily record of all transactions.

Trained staff to deliver outstanding customer service.

Addressed and corrected sales staff communication issues in a tactful and effective manner.

Worked closely with the district manager to formulate and build the store brand.

Contributed to merchandising ideas at team sale meetings.

Education

2004 Lewis Palmer Monument, Colorado

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