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Customer Service Quality Assurance

Location:
Lake Placid, FL
Posted:
November 19, 2012

Contact this candidate

Resume:

Yuel bullard

Email: abppg2@r.postjobfree.com

Address:

City: lake placid

State: FL

Zip: 33852

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Educational Background:

High School Dipolma from Lake Placid High, Lake Placid FL 1/2001 to 5/2007 (English)

Job History / Details:

Career Focus

Hard-working, smart, keen to learning man. Looking to apply my education and experience to a job in any entry level job. Areas of proficiency include construction, tire repair, and fast food service. Dependable, hard-worker with over 4 years of experience in construction. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.

Core Qualifications

Critical thinker

Excellent research skills

Detail oriented

Professional demeanor

Team leadership

Organizational planning

Experience in Microsoft Word

Education and Training

2005 Lake Placid High Lake Placid, Fl

3.0 GPA

Coursework in Drafting

Accomplishments

Quality Assurance

Ensured quality of tire service by making sure the tire was complete.

Recognized by peers and management for going above and beyond normal job functions.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Purchasing

Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Documentation

Reported and documented unsafe conditions, equipment and/or injury.

Work Experience

January 2012 to Current

Wendys Lake Placid, Fl

Crew Member

Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Served fresh, hot food with a smile in a timely manner.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Mastered Point of Sale (POS) computer system for automated order taking.

May 2009 to June 2010

Rodney Lake Placid, Fl

Tire Tech

Increased productivity through making sure that costumers were happy and satisfied with my work and the work of the company.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Managed work with little supervision.

May 2005 to May 2009

Robinson and Robinson Lake Placid, Fl

Laborer

Provided equipment installations for a developing residential community of 40 units, working successfully according to project plans and quality standards.Responsible for promoting safe and clean working environment.



Contact this candidate