Customer Service Medical

Heidi Ashat

Email: abpnu3@r.postjobfree.com

Address:

City: Sterling

State: VA

Zip: 20164

Country: USA

Phone: 703-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified nursing assistant licensed in the state of Va. Current CPR certifications skilled at wound care, mobility assistance and charting. experienced in catheter insertion and removal, as well as tubule feedings and medications. Bilingual, Highly flexible and willing to work all shifts. enthusiastic about working in a hospital or clinic setting.

Educational Background:

High School Dipolma from lord Fairfax Community College, Warrenton VA 1/2001 to 9/2011 (Pre Nursing)

Job History / Details:

Professional Summary

Certified nursing assistant licensed in the state of Va. Current CPR certifications skilled at wound care, mobility assistance and charting. experienced in catheter insertion and removal, as well as tubule feedings and medications. Bilingual, Highly flexible and willing to work all shifts. enthusiastic about working in a hospital or clinic setting.

Licenses

CNA License Va Department of Health Professions

CPR Certification

Skill Highlights

Understands mobility assistance needs

Respiratory equipment training

Trained in grooming and bathing assistance

Understands medical procedures

Trained in catheter change and preparation

Charting expertise

Documentation procedures expert

Quick problem solver

Valid Va driver's license

Reliable transportation

Medical terminology knowledge

Professional Experience

February 2009 to Current

Rana Eido Centerville, Va

C.N.A

Caring for child with lissencephaly also known as" smooth brain" syndrome.

Gastrostomy tube

Flush the child's G-tube with water:

Before and after any tube feeding

Before and after any medications

At least every eight hours

Recorded patients' medical history, vital statistics and test results in medical records.

provide patient with basic hygiene (oral care, finger nail care, perineal care, bed bath)

. Feed the patient

change and make beds (making occupied bed and unoccupied bed)

Take vital signs hourly (temperature, pulse, respiration)

Turn and reposition patient every 2 hours

Clean patient room

Monitor and report any changes in patient condition to Doctor/ Case manager

Accompany patient on visits to physicians or other appointments

October 2008 to December 2011

Suhair Othman Fairfax, Va

C.N.A /Dementia care giver

Adopting a care approach that seeks to know and understand the patient in the context of her culture, is a start to providing good care to people with dementia from all cultural backgrounds. Every effort should be made to communicate in their preferred language and to provide a culturally familiar environment. i was communicating in Arabic with this patient.

Also involving relatives and friends as much as possible. This includes consulting and actively involving them in care planning and review.

Using minimal restraint, means that physical and chemical restraint is rarely necessary except in extreme circumstances.

Physical devices such as vests, straps, wrist ties, restraining belts, bed rails, wheelchair bars and brakes, are some mechanisms that are sometimes used as restraints.

Other ways of caring for people with dementia who may be agitated or restless are:

design safe wandering areas

Create one on one activity programs

A massage with calming perfumed oil

May 2005 to November 2010

The Ritz Carlton Hotel /Marriott International Tysons Corner, Va

Front office Agent/ F&B supervisor

providing the highest level of service possible in an efficient, courteous and professional manner by following The Ritz-Carlton standards of aggressive hospitality and adhering to guidelines and procedures.

Provide superior personal service at The Ritz-Carlton.

Issued room keys and escort instructions to bellhops.

Increased hotel revenue, profits and market share through up selling.

Improved customer service ratings through anticipating the needs of the guests.

Prioritize and organize work assignments. maintain confidentiality of hotel Guests and pertinent hotel information.

Deal with the public in a professional and courteous manner.

Multi tasking, working under pressure skills.

Education and Training

2013 lord Fairfax Community College Warrenton, Va

Associate of Science Nursing

Completed my coursework pre-nursing at LFCC.

CNA education at LFCC

State certification by VA Department of health professions

Coursework in Biomedical ethics,Biology,Anatomy and physiology,Chemistry and Microbiology GPA 4.0.

Transferring to George Mason University for BSN/MSN

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