Jeanie Borden

Email: abpmlv@r.postjobfree.com

Address:

City: Victoria

State: TX

Zip: 77905

Country: USA

Phone: 361-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated and responsible, with diverse array of experience in medical and retail office administration, marketing and public relations, non-profit organizations and education . Currently pursuing a Bachelor of Arts in English. Technically competent in rapidly evolving technologies and able to function efficiently in multiple roles. Well-rounded, has easily transferable skills such as organization, working with and managing teams, excellent writing and strong verbal communication abilities, and innovative problem solving.

Educational Background:

High School Dipolma from Victoria College, Victoria TX 1/2001 to 11/2012 (English Major)

Job History / Details:

Professional Summary

Self-motivated and responsible, with diverse array of experience in medical and retail office administration, marketing and public relations, non-profit organizations and education.

Currently pursuing a Bachelor of Arts in English.

Technically competent in rapidly evolving technologies and able to function efficiently in multiple roles.

Well-rounded, has easily transferable skills such as organization, working with and managing teams, excellent writing and strong verbal communication abilities, and innovative problem solving.

Core Qualifications

Computer Proficient

Microsoft Office

Publishing Programs

Experience in Web Site Design

Self-Teaching Excel

Business Development

Account Management

Multi-Task Management

File/records maintenance

Reports generation and analysis

Financial records and processing

Training and development

Customer Service

Advertising and Marketing

Experience

April 2000 to Current

Stay at Home Parent / Homeschooler

Stay at home parent of three children, and all the responsibilities that come with that title, including:

Chaffeur

Activities Director

Homeschool curriculum development

July 2002 to September 2011

Sweet Dreams by Jeanie Victoria, TX

Owner

Most recently, I have enjoyed the freedom and incredible responsibility of owning a home business. I was able to use my considerable artistic skills as a cake decorator and pastry chef, and my experience as a bakery manager to build a profitable custom cake business.

Designed a company web site and brand logo, as well as business cards and brochures.

Developed a program and spreadsheets to maintain client information

Created order forms and contracts to streamline the custom design, ordering, payment and delivery process

Managed separate financial accounts for business, home, personal savings, and recreational spending

Devised referral and return client incentives

Developed close relationships with brides-to-be in order to perfect the flow and style of the design, taking into account all aspects of the event, such as the invitations, the bridal gown, the floral arrangements and centerpieces, to ensure clients the very best experience

Worked closely with other wedding contractors (caterers, florists, consultants) and venues

Reduced product costs and increased revenue by estimating purchasing needs and buying through lower cost and bulk suppliers, without compromising client satisfaction

Developed a variety of local and seasonal specialties which contributed to more than a 20 percentage boost in sales and increased my client base

Resolved schedule conflicts and improved multi-tasking efficiency for the improved service of my clients as well as my family (delivering a cake on the way to soccer practice, for example)

Constantly monitored industry developments and continued to develop my own talents in order to be cutting edge and to establish my business as the most contemporary in the area

Completed monthly, quarterly and annual profit and loss reports

Researched and met state and federal government regulations and inquired about opportunities for small business loans, grants and financing options

Awarded 1st Place and People's Choice for Cake Design - Hobby Lobby Cake Decorating Contest

Participated in numerous volunteer and altruistic ventures to increase visibility and acquire potential clients

February 1999 to April 2000

Victoria Chiropractic Clinic Victoria, TX

Chiropractic Assistant

My employment with VCC started out as a basic medical office assistant job in a small office setting. I performed typical daily office tasks such as scheduling, billing, filing, preparing correspondence, insurance and financial documents for analysis. I soon trained to perform and supervise physical therapies on patients. My responsibilities quickly grew to encompass every aspect of the practice, as well as that of the public relations representative and eventually as a direct personal assistant to the doctor.

I greatly enjoyed my experience at VCC. It gave me an opportunity to communicate with people of all ages and from all walks of life. Playing so many roles within the practice gave me countless opportunities to learn new skills and to develop the resiliency to overcome challenges.

Performed various physical therapy modalities on patients (hot and cold packs, EMT, ultrasound, trigger point therapy and massage)

Assisted patients with therapeutic exercises (traction, balance, ROM exercise and strengthening) under direction of a DC

Prepared and maintained patient rooms and therapy bays

Acquired insurance authorizations and confirmed coverages

Recorded and filed patient data and medical records

Reviewed insurance diagnosis coding procedures

Managed financial accounts and collections

Acted as a liaison between the patient and third party in resolving billing and reimbursement

Scheduled and confirmed patient appointments

Performed follow-up calls with patients

Established a log book recording all office communication

Assisted doctors with correspondence and transcriptions

Created newsletters promoting the practice within the community

Represented the office at volunteer outings and conferences

Managed all marketing ventures and public relations

Planned and coordinated special events (ex. Free Trigger Point Therapy sessions for teachers) and managed company attendance and prominence at community outreach events (Health-o-Rama, Relay for Life)

Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

September 1997 to February 1999

Wal Mart Victoria, TX

Department Manager and Public Relations Coordinator

Employees are supported and encouraged to move around within the company at Wal Mart, and when the position of retail department manager for Men's became available, I applied and was immediately hired, partly due to my previous experience at Sears. Within a few weeks, the Infant's and Children's Department Manager position became available, and I was asked to take it instead of Men's. I soon found there was much more to deal with in my new department than in my previous one. Eventually, I was also asked to take on the additional responsibility of "Retail-tainment" Coordinator, which was a new WalMart public relations strategy designed to improve the shopping experience and increase sales; it soon became my full time position.

Department Manager

Managed and directed a staff of four retail employees and two night stock clerks

Generated monthly and annual department purchase and sales reports

Routinely exceeded targeted department sales goals.

Placed special merchandise orders according to regional, seasonal or specific customer needs.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions

Verified that all merchandising standards were maintained on a daily basis.

Attended annual regional company conventions and quarterly sales meetings

Public Relations Coordinator

(I was told to make Wal Mart a "fun" place to shop

Planned weekly events to increase customer enjoyment

Maintained direct contact with the national home office through e-mails and conference calls regarding plans and expectations for upcoming company wide events

Worked with other nearby store's Retail-tainment coordinators to recognize opportunities within each individual community

Ensured each department obtained seasonal decor and assisted with decorating and aesthetic merchandising

Created and directed a team to assist and participate in the store's weekly events and contests

Managed the advertising, placement and marketing of exciting new products and events within the store and in the greater community

Developed familiarity with and handled all avenues of marketing and advertisement through radio and television broadcast, newspaper and direct mail flyers

Education

Victoria College Victoria, TX

High School Diploma English Major

President of Victoria College Writer's Club

Coursework thus far in English 1 and 2, Government, Psychology, Sociology, Algebra and Medical terminology

Pledge to Phi Theta Kappa

Specialized writing courses outside of core curriculum

Wrote a paper nominated for the national Norton Writer's Prize

Published writings in Victoria College Literary Magazine

Minoring in Business

Professional Affiliations

Member, School Health Administration Committee (SHAC), (2008-2010)

Historian, Wood-Hi Benefit Club (2010-present)

Secretary, Wood-Hi Benefit Club (2008-2010)

Treasurer, Wood-Hi Benefit Club (2005-2008)

Member, Texas Home School Coalition, (2008-present)

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