Customer Service Manager

Sara Richey

Email: abpke0@r.postjobfree.com

Address:

City: Wellington

State: NV

Zip: 89444

Country: USA

Phone: 509-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.Friendly Customer Service Manager with can-do attitude and willingness to help at all times.

Educational Background:

High School Dipolma from W.T.White, Dallas TX 1/2001 to 5/1997 (General Education)

Job History / Details:

Summary

Restaurant professional with 15 years in FOH and BOH operations. Customer service and food handling expertise.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Trained in liquor, wine and food service

In-depth food and wine knowledge

Food safety understanding

Experience

November 2010 to Current

Sabor A Taco Joint Dallas, Texas

Managing Partner

October 2002 to November 2010

Antonios Ristorante Addison, Texas

Server

Assisted patrons in a fine dining environment

Answered questions about menu selections and made recommendations when requested.

February 2005 to October 2007

Sea Dogs Seafood Dallas, Texas

General Manager

Assisted servers and dining room hosts and quickly responded to guests' needs.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Managed closing duties, including restocking items and reconciliation of the cash drawer.

Checked in deliveries and signed off on products received.

Maintained a professional tone of voice and words at all times, including during peak rush hours.

Promoted and endorsed the company to bring in new business.

Completed opening and closing checklists according to set standards.

August 2000 to October 2002

Olive Garden Addison, Texas

Head trainer

Head trainer in charge of the waitstaff and banquet staff.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Completed opening and closing checklists according to set standards.

June 1997 to September 2000

Herreras tex mex addison, tx

FOH manager

Provided high quality service.

Assisted servers and dining room hosts and quickly responded to guests' needs.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Completed opening and closing checklists according to set standards.

Promoted and endorsed the company to bring in new business.

Education

1997 W.T. White H.S. Dallas, Texas

Contact this candidate