Mary Santiago

Email: abpii2@r.postjobfree.com

Address:

City: Lawton

State: OK

Zip: 73507

Country: USA

Phone: 785-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic and well-organized Administrative Assistant with 7 years of solid background in data entry, schedule management and daily office functions.

Educational Background:

High School Dipolma from Institute of Universal Education, Bayamon PR 1/2001 to 3/1991 (Bilingual Secretary)

High School Dipolma from Institute of Universal Education, Bayamon PR 1/2001 to 11/2012

Job History / Details:

Career Overview

Enthusiastic and well-organized Administrative Assistant with 7 years of solid background in data entry, schedule management and daily office functions.

Skill Highlights

Microsoft Word,Excel & Office

Schedule management

Meets/exceeds goals

Highly organized with superior attention to detail

Filing and data archiving

HIPAA compliance

CPR Certified

Medical terminology

Letters and Memos

Report development

Bilingual (Spanish)

Experience with Paragon Resource Scheduling, Mackeson Operating Room Manager, Paragon Registration,Paragon Order Management

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records, took specimens to laboratory, provided assistance where need it.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Preparation

Prepared medical records packets, charts for patients for day of service and days in advance.

Reporting

Created documents to provide management with updated information on end of the month reports. Also created call schedule for nurses on the Operating room.

Professional Experience

September 2009 to April 2012

Geary Community Hospital Junction City, Kansas

Operating Room Secretary

Answered phone calls and scheduled appointments, welcomed patients, alerted nurses in same day surgery of arriving patients. Scheduled on regular basis ESI's for nurse anesthesiologist. Created end of the month reports.

September 2005 to August 2009

Geary Community Hospital/Junction City Pediatrics Junction City, Kansas

Receptionist/Office Assistant

Provided efficient customer service to patients,managed incoming/outgoing calls for busy medical office, scheduled appointments, located, checked in and pulled medical records for appointments, accurately copied physician-dictated reports, complied with patient requests for copies of patient records, maintained and prioritized daily tasks.

October 2002 to March 2005

Sparkman Medical Clinic Huntsville, ALabama

Administrative Assistant/Medical Assistant

Provided efficient customer service to patients on the phone and in person. Maintained medical records, scheduled appointments, completed transaction of co-payments. Assisted with vital signs and on any area where co-workers needed assistance.

Education

Institute of Universal Education Bayamon, Puerto Rico

Bilingual Secretary

Institute of Universal Education Bayamon, Puerto Rico

Practical Nurse

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