Tammy Fister

Email: abpif3@r.postjobfree.com

Address: ***** ********* ******

City: Sanger

State: TX

Zip: 76266

Country: USA

Phone: 214-***-****

Skill Level: Senior

Salary Range: $200,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Tammy Fister

12357 Sanctuary Circle, Sanger, TX 76266

abpif3@r.postjobfree.com

214-***-****

Chief Information Officer - Vice President

Accomplished executive with years of demonstrated success in strategic vision, innovation and implementing technology solutions that dramatically benefit the business. Proven leader, with the ability to build high-performance teams, manage cross-functional relationships, drive consensus on business priorities, and deliver results on a continuous basis.

Areas of Expertise

Leadership Vendor Management

Training/Mentoring

Innovation Internet/Intranet/Extranet

Team Building

e-Commerce & e-Business

Business Process Engineering

Program Management

Financial Management/Budgeting

Quote-to-Cash Optimization

Data Conversion

Systems Design, Development, Deployment and Operations

Project and Product Lifecycle Management

Security/Disaster Recovery Planning

Selected Achievements

Successfully implemented Sales Force Automation (SFA) for approximately 1000 sales people saving $4M annually from original estimated cost

Decreased the Software Development Lifecycle (SDLC) timeline for new product development by 10% 1Q12 and reduced the IT budget by 15% with optimization

Completed data center server virtualization with a 65:1 server compression, saving $18M; initiated Private Cloud plan

Created award winning mobile access for numerous applications

Developed and managed e-Gateways (portals) and EDI interfaces with multiple companies for XO`s e-Business

Successfully merged MetaSolv Solution System data from two distinct companies in 25% less time than estimated

XO-IT ranked #1 for Telecomm and top quadrant overall in Information Week 500`s most innovative and impactful technology organizations from 2008-2011

XO`s-IT team was recognized by CIO Magazine as a top 100 IT organization in the world in 2009.

Consolidated and re-structured all of US WEST`s e-Business Systems into a high performance organization

Top rating in the Capability Maturity Model for Dex & e-Business

Dex`s largest full-scale, company-wide re-systemization effort, successfully completely, re-engineered the 30+ year old Legacy system, which literally ran or fed all processes for Dex, congruent to publishing 360+ directories per year with no degradation in performance and showing an increase in revenue for the $1.6 billion company

Designed and deployed systems that earned US WEST two United States Patents for interactive television systems in the Time Warner/US WEST broadband initiatives, using the GOtv application

Initiated and deployed Bill and Pay, the world`s first electronic bill `presentment` and remittance system, in partnership with France Telecom (FT), which US WEST sold to EDS for e-commerce. Created the first Electronic Directory in the US while partnering with FT

Developed US WEST Knowledge Engineering`s Multiple Purpose Operator Workstation (MPOW), which combined directory assistance, call intercept and long distance in one workstation, first of its kind in the industry. Partnered with Swedish Telecom for a proprietary version.

Honors and Awards

Winner of numerous awards - the top awards include: XO`s Executive eXamples award nomination, U S WEST`s President`s award for excellence in leadership and winning results - one of only three given, dozens of Merit Awards at U S WEST/Qwest, the prestigious Dolphin Award for innovation and leadership, and the Dolphin of the Century award

Education

Bachelor of Science in Business Technology Management from Regis University

Summa Cum Laude - October 2012

Associates in Applied Science from Amarillo College - Cum Laude

Experience

CrossInnovations LLC

* Virtual CIO 10/2012 to present

XO Communications:

* Acting Chief Information Officer (CIO) 4Q11 and 1Q12

* Vice President in Information Technologies 2002 - 2012

Areas of responsibility included systems in: Sales, CRM, Order Management, Enterprise Integration, Finance Support Systems, Web/Cloud Computing, Network Service Assurance, Provisioning & Activation, Trouble Ticketing, e-Gateway, EDI, EBI-Reporting, Care & Repair, Work Force Management/ERP, LCP, LCR and SWAC

Qwest/U S WEST (a $15 Billion company):

* Vice President in the role of CIO 2000-2002

* Vice President in IT 1999-2000

* Executive Director in IT 1998-1999

* Technical Director, Program Director & Senior Director in IT 1993-1998

* Senior Manager International Systems Development 1990-1993

* Manager Executive Support Systems & Director Software Development 1987-1990

* New Technologies Executive Support Systems Developer and Architect 1986-1987

* Manager Operator Services 1981-1986

* Operator, Systems Update Administrator, and Systems Update Manager 1978-1981

Contact this candidate