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Customer Service Administrative Assistant

Location:
Lake Worth, FL
Posted:
November 20, 2012

Contact this candidate

Resume:

Adriana Matilde Garcia

Email: abpieu@r.postjobfree.com

Address:

City: Lantana

State: FL

Zip: 33462

Country: USA

Phone: 561-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

15 years of working experience with a combination of strong academic training and credentials in accounting. Committed and motivated Administrative Assistant with exceptional customer-relation and communication skills. Strong work ethic, professional demeanor and great initiative. PC proficiency with Microsoft Word, Microsoft Excel and Quick Books Pro.

Educational Background:

High School Dipolma from FLORIDA ATLANTIC UNIVERSITY, Boca Raton FL 1/2001 to 5/2010 (Accounting & Business Administration)

Job History / Details:

Career Overview

15 years of working experience with a combination of strong academic training and credentials in accounting. Committed and motivated Administrative Assistant with exceptional customer-relation and communication skills. Strong work ethic, professional demeanor and great initiative. PC proficiency with Microsoft Word, Microsoft Excel and Quick Books Pro.

Professional Experience

November 2010 to Current

MACY'S Boynton Beach, Florida

Clinique Beauty Consultant

After graduating from Florida Atlantic University and I've been looking for a job for several months, started at Macy's stores as an Associate in Housewares Department.

In just a few months demonstrating proficiency and ability to reach sales goals, hard worker reputation and customers satisfaction, was promoted as Beauty Consultant for Clinique.

June 1996 to November 2010

SUNNY CLEANING SERVICES Lantana, Florida

Business Manager

Launched entrepreneurial venture and established a successful commercial and residential cleaning service.

Responsible for sales, new customer development and customer service.

Directed hiring, training and employee scheduling.

Coordinated and distributed work to teams in special events.

Assisted customers in organization of conventions, celebrations, and parties.

Handled the company's accounting, billing, collection and banking functions.

June 2006 to August 2009

H&R BLOCK Boynton Beach, Florida

Tax Specialist

Acquired excellent experience preparing small businesses and individuals tax returns.

Also responsible for performing routine operational duties related to personal loans in compliance with the H&R Block and HSBC Bank's policies, procedures and related laws and regulations.

Assists in the loan application process; originates loan documentation and boards loans; conducts loan funding and processes payments or advances as directed, and promotes business for the Bank by maintaining good customer relations.

Approached tax code analysis resolving claims, letters or notifications from the IRS.

Assisted Office Manager in general office operations answering phones, directing incoming calls, setting appointments, and doing bank deposits.

Empowered customer service providing translation assistance for Spanish-speaking customers, leading to an increase of business during the tax season.

Assisted every new personnel in get to know the company's software, library, or systems.

March 1994 to June 1996

KLEEN KREW Tequesta, Florida

Supervisor

Provided janitorial service to medical and administrative buildings in the town of Jupiter.

Supervised personnel assigned to the area and monitored their schedules.

Ordered, received, controlled, and distributed necessary supply to a variety of functions.

Created monthly reports to District Manager on work performed during the passing period.

May 1986 to December 1991

Franklin Services Newark, New Jersey

Administrative Assistant

Manage a variety of administrative and clerical functions in a high-volume office.

Work independently with little or no direct supervision.

Assisted with bookkeeping functions.

Maintained supply inventory and processed monthly orders.

Reconciled payments and bank deposits.

Was given increased responsibilities and recognition for a job well done.

January 1980 to November 1985

Gov 't Agriculture Department Montevideo

Accounting Assistant

Working at the Mayor's Office with 5 years of increasingly responsible experience building and managing multi-site administrative operations within departments.

Planned, staffed, and managed general accounting functions and coordinated financial records for senior management and audited department.

Acquired outstanding experience in office administration, annual budget, transportation expenditures, and maintenance of official vehicles.

Prepared monthly and yearly reports delivered to General Director and Treasury Department.

Education

May 2010 FLORIDA ATLANTIC UNIVERSITY Boca Raton, Florida

B.A.B Accounting & Business Administration



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