Bruce McLendon

Email: abphnq@r.postjobfree.com

Address: * ******** *****

City: Kensington

State: MD

Zip: 20895

Country: USA

Phone: 301-***-****

Skill Level: Experienced

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BRUCE MCLENDON

4 Campbell Court

Kensington, Maryland 20895

301-***-**** (H) abphnq@r.postjobfree.com 301-***-**** (M)

ASTUTE INFORMATION TECHNOLOGIST

Accomplished detail-focused, and result-oriented IT professional with system support and upgrading, troubleshooting, and effective training experience. Dedicated, organized, and self-directed team member with a keen eye on the bottom line and strong relationship-building skills. Recognized as a "Trusted Advisor" and life-long learner. A dynamic, multi-level communicator in both prepared and impromptu settings.

Specializing in:

Infrastructure

Asset management, System diagnostics, and User support

Local Area Network

Ethernet and wLAN configuration, support, and documentation

Excel Automation

Report generation (ODBC/SQL queries) with custom user interface

Documentation

User manuals, policy and procedure guides, system configuration

Technical Acumen:

Languages

VBA, Perl, KSH, MySQL, Oracle, Sybase, JavaScript, HTML, Flash

Platforms

Windows XP, Macintosh, Linux, Wiki, Windows Server 2003/2008

Software

Microsoft: Office Suite, Access, Visio, SharePoint, Project

Other: BBNA, QIP (DNS & DHCP), Remedy, TACACS, CounterACT (NAC), OpNet, Team Track, Cisco, SalesForce

PROFESSIONAL EXCELLENCE

FANNIE MAE

Network Engineer 2010 - Present

Responsible for corporate IP address management in tightly-structured teams who review all network infrastructure changes, including DHCP scopes and pools. Share lead development of software tools to diagnose network errors, performance, and configuration compliance using Perl, KSH and MSExcel for report output. Write procedural documents for Operations staff to aid diagnosing network incidents and corporate COTS software usage. Support local and remote corporate users in an interrupt-driven environment that includes evenings and weekends, focusing on network connectivity and performance issues.

Lead engineer for automating projects to develop data-gathering solutions with a periodic presentation of findings for management analysis. Network device backup failure, analysis, and resolution are high-visibility tasks of mine. Write scripts and define jobs for unique software environments to provide new, on-demand reporting. Thorough documentation of collective experiences that is stored in SharePoint libraries, to build an extensive corporate knowledge base. Assist users with logon and device access issues through LDAP groups and Cisco TACACS policies and rules.

CODERYTE, INC

Infrastructure Engineer 2004 - 2010

Responsible for developing MySQL database interfaces using Perl and MSExcel to support local and remote users across Windows, Macintosh, and Linux platforms. Also provide interrupt-driven technical support for hardware and software across Windows and Macintosh platform users. Provide asset management and reporting, including licensing, contracts, and multivendor product procurement. Develop MS Excel workbooks to manage, extract, and report client data for the Sales, Marketing, Medical Coding, and Finance organizations.

Defined and authored early corporate standards for product documentation and customer presentations. Authored and deployed several online service HTML-based Help libraries. Early department lead for new Customer Service organization providing client-facing support, using strong written and verbal communications skills.

HEWLETT PACKARD COMPANY (formerly Compaq/Digital)

Network Engineer 1998 - 2003

Developed custom network solutions for new and existing customers integrating multiple vendor components. Addressed business life-cycle deployments with written proposals, on-site assessments, and consultations to deliver value-added business solutions. Representative samples of projects are:

World Economic Forum - New York City, NY

Designed, deployed, and integrated wireless LAN in the Waldorf Astoria hotel to enable efficient and timely communication of event schedule changes and brand awareness.

British Airways - JFK airport, New York City, NY

Designed, deployed, and integrated wireless LAN in their First Class Lounge resulting in increased brand awareness and Internet technologies utilization.

National Press Club - Washington, DC

Designed, developed, and deployed new wireless LAN in the research library for use by news media to increase Internet access and improve job satisfaction of its members.

Daimler-Chrysler - Detroit, MI

Designed and deployed wireless LAN at National Auto Show enhancing their product delivery announcements.

Pfizer Inc - Groton, CT

Consulted with senior network staff to develop Infowave wireless interfaces for multitude of personal devices to support executives and mobile technicians collecting clinical data.

Primus Telecommunications - McLean, VA

Planned, designed, implemented, and documented a new ISP / ASP network infrastructure for improving customer revenue within the first month of operation.

Veterans Administration - VISN4, Pennsylvania

Conducted and reported extensive network analysis baseline assessments throughout the hospital sites in preparation for large-scale technology upgrade.

Winstar (IMCI) - Reston, VA

Joined small team to migrate their legacy E-mail environment to Microsoft's Exchange 2000 platform after performing readiness assessment. Deployed fiber-channel SAN in a RAID 5 configuration supporting Windows domain controllers and Windows 2000 cluster with fail-over NIC configuration. Delivered full asset inventory including cable management.

DIGITAL EQUIPMENT CORPORATION

Network Systems Integration Services / Network Engineer 1989 - 1998

Assisted project managers with developing proposals and delivering business solutions resulting in repeat business in most cases. Prominent examples are:

Starwood Hotels - New York, NY

Surveyed, designed, and developed wireless network prototype to serve hotel guests. This location would be the model for all other Starwood properties.

Standard & Poor's - New York, NY

IT Evaluation project to exercise the Synchrologic Email Accellerator software, using mobile and wireless user devices, in support of their IT initiative for Mobile Productivity.

Naval Sea Systems Command - Washington, DC

Assisted with deployment of VPN for use by MSExchange and internal franchise agreement.

United States Information Agency - Washington, DC

Assisted with deployment of new MSExchange infrastructure from Web-based survey data.

Global Knowledge Networks - Landover, MD

Designed and installed new multi-classroom network to meet opening day schedule.

PROFESSIONAL CERTIFICATIONS

Cisco Certified Network Associate (CCNA) #CSCO10171714

Cisco Unity Technician

Microsoft Certified Systems Engineer (MCSE) #947863 (includes MCP+I)

Infowave Certified Wireless Systems Engineer v4.0

Alteon Web Systems Basic Configuration (prior to acquisition by Nortel Networks)

Packeteer Engineer Training: Level 1

Certified NetAnalyst

EDUCATION AND TRAINING

B.A., Sociology, University of Maryland, College Park, MD

Data Recovery (3" and 2" hard drives)

Web site development (HTML, JavaScript, CSS, Flash)

Multiple vendor product training, seminars, and workshops

PERSONAL INTERESTS

Digital photography

Audio editing and music composition

DVD authoring, video editing and composition

Communications Chairperson for local home owners association

Pursuit of varied ethnic dining cuisines along with attending craft fairs

International and domestic travel

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