Brooke Olsen

Email: abph42@r.postjobfree.com

Address:

City: Charleston

State: SC

Zip: 29412

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Bather and Kennel Tech focused on building strong relationships with clients and their pets. Successfully manages administrative responsibilities while delivering quality and thorough care.

Educational Background:

High School Dipolma from Trident Technical College, Charleston SC 1/2001 to 1/2009 (Hospitality Management/Pastry)

Job History / Details:

Professional Summary

Experienced Bather and Kennel Tech focused on building strong relationships with clients and their pets. Successfully manages administrative responsibilities while delivering quality and thorough care.

Core Qualifications

Patient and reliable

Use of muzzles and restraints

Coaching and training techniques

Adaptable and flexible

Computer literate with a focus on Intravet Software

Consistent work history

Quality control

Expertise in quality and finesse

Responsible and outgoing Excellent work ethic

Loyal employee

Consistent with attention to detail

Organized, professional and clean

Experience

February 2004 to November 2012

West Ashley Veterinary Clinic and Pet Care Center Charleston, SC

Bather, Kennel Tech, and Veterinary Receptionist

Bather: Bathed up to 24 dogs/day for 3 groomers. Consistent in breed standard blow-outs, clean eyes, ears, trim nails, expressing anal glands, vet prescribed medicated soaks, and flea dips with focus on detail, safety, and patience in an efficient and timely manner.

Kennel Technician: Responsible for feeding/walking/medicating pets during their stay be it boarding or grooming visits. Doggy Daycare included. General household duties (sanitizing, mopping, scrubbing walls, kennels, outdoor yards, laundry, etc) Processing payments, making reservations with focus on vaccine history and fulfilling owners' requests during their pets' stay. All carried out with compassion, patience and attention to detail.

Vet Receptionist: Knowledgable about heart worm and flea preventions, medications dispensed be it NSAIDS or steroids and their effects, making appointments, checking clients/patients in/out be it for routine yearlies, emergencies or surgical visits. I am more than proficient with Intravet software, checking charts, filing, and weeding out inactive accounts. Maintained multi line phones, emails, faxes, reminder calls/cards, and grievance/sympathy cards for euthanized or deceased pets. All tasks performed in a timely and professional manner.

January 2004 to July 2006

Ashley Inn and Canonboro Inn Charleston, SC

Innkeeper

Kept records of room availability and guests' accounts, manually or using computers. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits. Assisted guests with any special requests during their visits. Responsible for both Inns and their guests in the evenings. Concierge. Breakfast/Pastry cook, afternoon tea service and some light household duties.

November 2002 to January 2004

Grill 225/Market Pavilion Hotel Charleston, SC

Assistant Pastry Chef

Daily production of petit fours and canpes for concierge guests. Prepared artisan breads and from scratch breakfast pastries part time. Maintained daily production of pastries for Grill 225 and Pavilion bar menus. Assisted in menu development, plate design, and banquet dessert production all tasks performed from scratch and an eye for perfection.

March 2002 to November 2002

Cypress Restaurant Charleston, SC

Assistant Pastry Chef

Assisted with production and creation of seasonal menus for a dinner only restaurant. Responsible for specialty chocolate and decorative work. Maintained up to 5 stations on any given night (cold pastry, souffle, pantry, raw bar, and cold appetizer). Trained and maintained a staff of 2 pastry cooks. Ordering and banquet dessert production for 90 guests.

June 1999 to February 2002

McCrady's Restaurant Charleston, SC

Assistant Pastry Chef

Daily production of individual desserts and breads for banquets and dinner only service. Responsible for training new employees and managed all closing duties. All finishing and decor work executed with emphasis on fineness and detail.

Education

Trident Technical College Charleston, SC

Hospitality Management/Pastry

Professional Affiliations

2011 Steward for Children Certification (Darkness to Light)

2002 Servsafe Certification

2002 Second Place: Southern Pastry Classic. Showpiece/Cake

2002 Second Place: Southern Pastry Classic. Grand Prize Competition

2001 Third Place: Southern Pastry Classic. Showpiece/Cake

2001 Southern Pastry Classic 2-Day Pastry Seminar

1997/98 Working Student for Valhalla Trakehner and Swedish Warmblood Breeding and Training Facility. Focus on dressage, foaling, nutrition, artificial insemination/collection, barn management, grooming, and teaching,

1987-2001 Competitive Dressage and Eventing.

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