Darrell Gates

Email: abpgq8@r.postjobfree.com

Address:

City: Auburn

State: NH

Zip: 03032

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-performing administrator who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Educational Background:

High School Dipolma from University of New Hampshire, Durham NH 1/2001 to 5/1979 (Business Administration/Communications)

Job History / Details:

Executive Profile

High-performing administrator who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Skill Highlights

Unemployment Compensation Expert

Leadership

Public Speaking Talent

Team Building

Workforce Development

Departmental Operations Management

Staff Development

Time Management

Resource Planning

Budget Administration

Performance Analysis

Problem Solving

Core Accomplishments

Operations Management:

Managed state agency of 500 employees responsible for the administration of Unemployment Compensation, Employment Services and Labor Market Information Programs.

Supervised Bureau Directors and Section Heads responsible for program administration, finance, business administration, personnel, information technology, and legal services.

Served as the Chairman and Vice Chairman of the Unemployment Insurance Committee for the National Association of State Workforce Agencies in Washington DC.

Invited to testify before the U. S. House Ways and Means Subcommittee on Human Resources regarding the implementation of the Middle Class Tax Relief and Job Creation Act of 2012 in N.H.

Served as moderator, speaker and presenter at many national conferences.

Professional Experience

July 2000 to August 2012

N. H. Department of Employment Security Concord, NH

Deputy Commissioner

Served as Chief Operating Officer overseeing daily agency operations.

Established and Implemented agency policies and directives.

Determined agency bi-annual funding needs, allocated funding of $40 million amongst agency sections and monitored agency spending.

Drafted proposed legislation and regulations for the state's Unemployment

Insurance Program and testified before the N.H. legislature.

Served as Trustee of the State's Unemployment Insurance Trust Fund.

Served as the department's liaison to the U. S. Department of Labor and other state and federal agencies on all matters related to the department's programs including funding and national legislation.

Provided final approval of all agency appeal decisions regarding tax liability and request for compromises of late fees, interest or overpayment of unemployment benefits.

Reviewed and approved all agency contracts and requisitions.

January 1996 to June 2000

N. H. Department of Employment Security Concord, NH

Unemployment Insurance Director

Directed bureau operations overseeing the payment of unemployment benefits and the collection of unemployment compensation taxes.

Authorized the development of new programs or changes in the automated benefits and tax systems.

Recommended, developed and implemented policies for the efficient administration of department programs.

Developed and monitored the Unemployment Compensation budget and determined and allocated funding and labor resources.

Responded to oral and written inquiries from elected officials, employers, claimants and the media to resolve problems and provide general and specialized information.

January 1995 to December 1995

N. H. Department of Employment Security Concord, NH

Assistant to Commissioner

Managed all aspects of the department's Quality Control Program including the supervision of staff.

Directed and oversaw agency internal security investigations and reviews.

Conducted special projects for the Commissioner and Deputy Commissioner to detect and identify areas in need of improvement or corrective action.

Oversaw agency Equal Employment Opportunity Program.

Served as Chairman of the Administrative Hearing Committee that held employer appeals to tax liability determinations and wrote the final appeal decision of the committee.

January 1990 to December 1994

N. H. Department of Employment Security Manchester, NH

Local Office Manager

Directed, and coordinated the implementation of all employment service and unemployment compensation related programs in the State's largest office.

Supervised a staff of 75 employees responsible for the delivery of services.

Evaluated staff performance.

Conducted staff training sessions.

Represented the agency at community functions.

January 1988 to December 1989

N. H. Department of Employment Security Concord, NH

Investigator

Conducted field investigations related to allegations of Unemployment Compensation fraud.

Conducted fact finding with employers, claimants and others.

Summarized and prepared evidential materials.

Issued determinations outlining fraudulent misrepresentations.

Represented agency at appeal hearings.

March 1984 to December 1987

N. H. Department of Employment Security Laconia, Nh

Employment Counselor

Assisted clients in choosing, changing or adjusting to new careers or occupations.

Administered general aptitude and interests tests to identify occupational capabilities and interests.

Developed on-the-job training opportunities with area employers.

Counseled job applicants on effective interviewing techniques and overcoming barriers to employment.

Education

1979 University of New Hampshire Durham, N. H.

Bachelor of Science Business Administration/Communications

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