Amy Newell

Email: abpgpg@r.postjobfree.com

Address:

City: Oxford

State: AL

Zip: 36203

Country: USA

Phone: 256-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning.Responsible office experience in mediating employee conflict and ensuring efficient daily business operations. High-performing, Innovative, Mature, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Productive, Proficient, Reliable, Resourceful, Responsible, Results-oriented, Seasoned, Self-directed, Service-driven, Skilled, Strategic, Superior, Talented, Versatile, Well-qualified, Accomplished, Adaptable, Ambitious, Analytical, Articulate, Business-savvy, Client-focused, Conscientious, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Disciplined, Driven, Dynamic, Effective, Energetic, Enthusiastic, Experience, Expert, Flexible, Focused, Gifted, Hands-on, Hardworking.

Educational Background:

High School Dipolma from Oxford High School, Oxford AL 1/2001 to 5/2003 (High School Courses)

Job History / Details:

Career Overview

Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning.Responsible office experience in mediating employee conflict and ensuring efficient daily business operations.

High-performing, Innovative, Mature, Motivated, Multi-task-oriented, Organized, Outstanding, Performance driven, Personable, Productive, Proficient, Reliable, Resourceful, Responsible, Results-oriented, Seasoned, Self-directed, Service-driven, Skilled, Strategic, Superior, Talented, Versatile, Well-qualified, Accomplished, Adaptable, Ambitious, Analytical, Articulate, Business-savvy, Client-focused, Conscientious, Consistent, Creative, Customer-focused, Customer-service focused, Deadline-driven, Deadline-oriented, Dedicated, Dependable, Detail-oriented, Disciplined, Driven, Dynamic, Effective, Energetic, Enthusiastic, Experience, Expert, Flexible, Focused, Gifted, Hands-on, Hardworking.

Skill Highlights

Administrative support

Schedule management

Meets/exceeds goals

Attention to detail

Staff motivation

Employee training and development

Claims appeal procedures

Insurance processing

Filing and data archiving

Documentation, Email, Filing, Grammar, Internet Research, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Type [105] WPM, Typing, Writing, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Service, Data Collection, Data Entry

Core Accomplishments

Operations

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including [areas of responsibility].

Calendaring:

Planned all meetings and travel for CEO.

Scheduling

Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Patient Charting

Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Reporting

Maintained status reports to provide management with updated information for client projects.

Planning

Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.

Ensured staff was equipped with all necessary supplies and collateral for long distance travel.

Assisted, Completed, Contributed, Coordinated, Created, Determined, Developed, Directed, Documented, Ensured, Headed, Implemented, Increased, Initiated, Integrated, Launched, Maintained, Managed, Monitored, Organized, Oversaw, Planned, Processed, Recommended, Reduced, Resolved, Responded, Reviewed, Scheduled, Secured, Streamlined, Supervised, Supported, Trained, Adapted, Advised

Professional Experience

February 2007 to December 2011

Skinner Body Shop Oxford, AL/36203

Secretary/Receptionist

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.Provided efficient customer service to clients.Successfully handled 50 to 70 bills per day.Verified and created claim numbers by communicating with various insurance companies.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.Increased customer loyalty through [action].Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.Prepared and drafted all outgoing correspondence in a timely manner.Oversaw daily office operations for staff of 22 employees.Oversaw inventory and office supply purchases.

Adapted, Advised, Assisted, Completed, Contributed, Coordinated, Created, Determined, Developed, Directed, Documented, Ensured, Headed, Implemented, Increased, Initiated, Integrated, Launched, Liaised, Maintained, Managed, Monitored, Organized, Oversaw, Planned, Processed, Recommended, Reduced, Resolved, Responded, Reviewed, Scheduled, Secured, Streamlined, Supervised, Supported, Trained

Education

2003 Oxford High School Oxford, AL

High School Diploma

Contact this candidate