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Customer Service Sales

Location:
Mooresville, NC
Posted:
March 18, 2013

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Resume:

Terry L. Watson

**** ***** ***** ****

704-***-**** Mobile

Charlotte, NC 28205 abpfyw@r.postjobfree.com

704-***-**** Other

EDUCATION:

****-**** ******* *. ***** University

GPA: 3.25 Bachelors of Science Degree

Business Management

OBJECTIVE: A role that displays my proficiency with Analytics and

Management using proven leadership, strategic planning, change

management, problem resolution and teambuilding skills to surpass

customer expectations and increase corporate profits while reducing risk

and costs.

PROFESSIONAL EXPERIENCE:

11/12 - 1/13 Driver (Seasonal)

UPS, Charlotte, NC

. Delivered packages to residences and businesses in a timely manner.

. Pre-set truck for faster delivery

. Deliver Haz-Mat materials

. Communicated well and was professional at all times

5/10 - 10/12 Merchandiser

Carolina Premium Beverage, Concord, NC

. Wrote orders, rotated, priced, restocked merchandise and built

displays on assigned accounts.

. Represented Carolina Premium Beverage in a professional manner and

provided excellent customer service to every account assigned and

patrons.

. Worked with sales department and drivers.

. Organized and set accounts with proper SKU's.

. Stamped and attached or changed price tags on merchandise referring to

the pricelist.

. Kept back stock in an organized manner.

. Moved merchandise using forklifts in the backroom and out on the sales

floor of accounts.

10/09 - Present Bail Bondsman

G-L Mackins Bonding Company, Charlotte, NC

. Write successful bonds that allow defendants the opportunity a chance

to get out of jail.

. Perform skip-tracing duties to locate defendants

. Perform necessary collection practices to collect unpaid balances

. Work with out of state bonding agencies to complete out of state

bonds.

12/97 - 11/08 Merchandiser

Pepsi Bottling Group, Charlotte, NC

. Responsible for product merchandising within large volume stores.

. Merchandised store shelving, coolers and displays with Pepsi products

in accounts assigned by supervisor.

. Utilized promotional materials in accounts. (signs and banners)

. Kept the backroom stock neat and tidy at all times .

. Communicated sales results to store and Pepsi management.

. Continuously built customer relationships at the store level and

within management of my accounts.

01/06 - 10/08 Merchandiser & Delivery Driver

Empire Distributor of NC, Charlotte, NC

. Maintained product displays and shelf conditions in assigned key

accounts.

. Traveled through assigned territory to service accounts.

. Filled shelves from displays and back stock to ensure out of stock

items are minimized.

. Continuously prepared reports

. Developed and maintained relationships with customers and mangers in

assigned accounts.

Skills:

Purchasing, Excel, PowerPoint, Customer Services as well as Interpersonal

Communication Skills, Oral & Written Communications, Oriented to Detail,

Supervision, Data Entry, File Management, Financial Management



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