Dewayne Lewis
Email: abpfq7@r.postjobfree.com
Address:
City: Slater
State: MO
Zip: 65349
Country: USA
Phone: 660-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced hardworking professional with strong leadership and relationship-building skills.
Educational Background:
High School Dipolma from Slater High, Slater MO 1/2001 to 5/2007 (General)
High School Dipolma from Missouri Valley College, Slater MO 1/2001 to 11/2012
High School Dipolma from State Fair Community College, Slater MO 1/2001 to 11/2012
Job History / Details:
Summary
Experienced hardworking professional with strong leadership and relationship-building skills.
Highlights
Initiative to work independently
Organizational skills
Comfortable with change
Team leadership skills
Verbal communication skills
Fast learner
Excellent communication skills
Strong lead development skills
Self-motivated
Highly competitive
Hands-on and proactive
Experience
October 2012 to Current
Aaron's Sales & Lease Marshall, Mo
Sales Manager
Primary Responsibilities
The Acquisition and Maintenance of Customers
Setting weekly and monthly sales goals and staging products
Update goal board daily
Ensure execution of the sales "Flow", including telephone sales and showroom sales
Ensure execution of the YES Program of Customer Service
Generate new business through apartment community/business accounts
Create and implement marketing strategies in the community to generate new sales
Ensure that the showroom floor is merchandised as per guidelines
Ensure that all merchandise is accurately priced
Ensure compliance with the No-Holes Policy
Perform routine service calls and product exchanges (per first up system)
Handle service issues for customers immediately
Resolve customer opportunities immediately
Assist General Manager with product ordering, including planning for future sales and events
Clean and certify merchandise in the Certification Zone for all items personally returned
Responsible for maintaining the store's warehouse in a neat and orderly manner
Confirm customer identification, collect money and obtain customers' signature on lease agreements
Review and close lease agreements (per first up system)
Monitor and ensure efficient operation of the certification zone
Assist general Manager in stock balancing
February 2012 to October 2012
Aaron's Sales & Lease Marshall, Mo
Manager Trainee
Primary Responsibilities
The Acquisition and Maintenance of Customers
Monitor and recommend payment frequency changes to the General Manager
Immediate contact of all customers who have not renewed their lease agreement(s)
Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
Document all customer promises and update customer information in the store computer system
Monitor the accuracy of customer classifications according to customer payment history and habits
Payment frequency changes to General Manager based on customer payment history
Maintain updated accurate customer information
Clean and certify merchandise in the Certification Zone for all items personally returned
Complete and maintain weekly truck maintenance sheet and route sheets daily
Supervise, develop and schedule the activities of Accounts Advisers
Recommend the use of extensions and rebuilds to the General Manager for endorsement
Confirm customer identification, collect money and obtain customers' signature on lease agreements CAM is second up on this process
First up to help set and achieve renewal goals
Update goal board daily
Facilitate non-renewal returns authorized by GM
Review and close lease agreements with customers as 2nd up
Other tasks as assigned by management
September 2009 to January 2012
Aaron's Sales & Lease Marshall, Mo
Customer Service Rep.
RESPONSIBILITIES:
Responsible for the growth and retention of customers.
Explore and react to profitable revenue opportunities within the store.
Answer incoming telephone calls and route them to the appropriate person.
Maintain and file customer information.
Accepting payments, processing order forms, filing, faxing and answering the phone.
May 2008 to August 2009
Dollar General Slater, Mo
Shift Manager
Open store
Close store
Check in vendors
Daily Deposits
Making sure the store was stock and recovered
October 2008 to May 2009
Marshall Hab Center Marshall, Mo
Direct Care
Work the night shift during college. Taking care of consumers, helping them with their daily needs.
Education
2007 Slater High Slater, Mo
High School Diploma General
Missouri Valley College Marshall, Mo
N/A Business
State Fair Community College Sedalia, Mo
N/A Business