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Customer Service High School

Location:
Oakland, CA
Posted:
October 30, 2012

Contact this candidate

Resume:

Elizeth Quiroz

Email: abpfie@r.postjobfree.com

Address:

City: Oakland

State: CA

Zip: 94605

Country: USA

Phone: 510-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from ROP, Santa Ana CA 1/2001 to 8/1998 (Banking)

High School Dipolma from Saddleback, Santa Ana CA 1/2001 to 10/2012

Job History / Details:

Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Skill Highlights

17 yrs of exceptional costumer service

Fluently speak and write in English and Spanish

Floor set design and visual displays

Cash management

Store maintenance

Inventory control

Excels under pressure where time is sensitive

Strong Organizations skills

Seasoned in conflict resolution

Excellent communication skills

Fast learner

Lotus notes literate

Shipping and receiving

Work Experience

May 2009 to January 2012

Dollar Tree Store El Cerrito, CA

Store Manager

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Maintained adequate cash supply in cash drawers in multiple checkout stations

Communicated with vendors regarding back order availability, future inventory and special orders.Accurately logged all daily shipping and receiving orders,Worked under strict deadlines and responded to service requests and emergency call-outs.

October 1999 to May 2009

Ross dress for less Emeryville, CA

Store Supervisor

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Trained new employees by providing knowledge of specific store tasks and policies.Maintained cleanliness and presentation of stock room and production floor.Stocked and rotated inventory regularly.

Scheduled weekly inventory pickups and deliveries with vendors.

Supervise a team of thirty-five employees,

Education and Training

1998 ROP Santa Ana, CA

Banking

Coursework in Banking administration, Diploma awarded

1997 Saddleback Santa Ana, CA

High School Diploma



Contact this candidate