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Customer Service High School

Location:
Springdale, AR
Posted:
October 30, 2012

Contact this candidate

Resume:

Tazha Freeman

Email: abpfh1@r.postjobfree.com

Address:

City: Springdale

State: AR

Zip: 72764

Country: USA

Phone: 479-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands, answering phones, supervising, and making sure the clients are satisfied. Very Energetic, motivated Assistant/Coordinator who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities .

Educational Background:

High School Dipolma from Northside High School, Fort Smith AR 1/2001 to 6/2008 (Medical/CNA)

High School Dipolma from Petra Allied, Fort Smith AR 1/2001 to 10/2012

Job History / Details:

Summary

Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands, answering phones, supervising, and making sure the clients are satisfied. Very Energetic, motivated Assistant/Coordinator who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.

Skills

Training staff

Problem resolving

Relationship/team building

Scheduling

Costumer Service

CPR certification

Staff motivator

Inventory control

Computer Literate

CNA Certification

Accomplishments

Customer Service

Collaborated with [teams, departments, clients] to ensure the delivery of efficient, high-quality service.

Consistently recognized by management for providing superior customer service.

Training:

Promoted to Team Lead after only three months in position to support and train new staff.

Inventory

Performed accurate monthly inventories of supplies and equipment, including daily audits, Skills Test and inventory on the weekly truck Employee Training

Educated new employees on proper facility procedures and policies,

Instructed and administered facility menu and policy exam to new employees.

Experience

July 2008 to September 2012

Methodist Health & Rehab Fort Smith, AR

CNA Coordinator/RNA

Helped residents programming goals and increase their independence.Collects patient specimens and data, including vital signs, input/output and other delegated measurements.Performed clerical duties, such as word processing, data entry, answering phones and filing.Worked closely with [clients, team, customers] to produce [positive result].worked very closely to the Administrator Consistently recognized by management for providing superior customer service/Supervising skills.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Read and recorded temperature, pulse and respiration.Observed and documented patient status and reported patient complaints to the case manager.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Documents objective data and routine aspects of patient care. Reported any unusual circumstances in the patients' condition or environment.Assisted patients with ambulation and crutch walking.Transported patients to other areas of the hospital in wheelchairs and gurneys.Helped patients move in and out of beds, baths, wheelchairs and automobiles.Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.

November 2007 to August 2008

National Recovery Specialist Akroma, OK

Costumer Service Rep.

Described product to customers and accurately explained details and care of merchandise.Answered questions regarding repo calls, & maintaining knowledge of current calls and services that were made.Assisted customers in person and via telephone.Interacted with customers and retail buyers to expedite orders. Faxing and Filing.

October 2006 to October 2007

TAC Air Fort Smith, AR

Costumer Service

Enforced safety procedures in accordance with facility policies and government regulations. answering phone calls from the pilot while still in air.

Education and Training

2004 Northside High School Fort Smith, AR

High School Diploma

Member of S.T.A.A.T Club

3.7 GPA

Team Leader in Track And Field

Varsity Team Player For Lady Bears 7A Division (State Champs) 2001-2002

2008 Petra Allied Fort Smith, AR

Medical/CNA

Coursework in Medical/CNA/RNA

CPR Certified

CNA Certified 050218100908E 09/18/2008 -09/18/2014



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