Title:IT Intern

abpehe@r.postjobfree.com

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NAME: wand, frances

ADDRESS:

ADDRESS2:

CITY: marietta

STATE: GA

ZIP:

CANDIDATE ID: 2325602

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 9

WILL RELOCATE: Open - GA

JOB WANTED: Any

RATE NEEDED:

TELEPHONE: 770-***-****

EMAIL: abpehe@r.postjobfree.com

HOMEPAGE:

HOTTEST SKILLS: Lotus Notes 4.X,MS Office,Word Perfect 6.X,Access,Rational Robot (SQA)

WinRunner 5.X,TestDirector,SQL,Oracle 7.X,CICS,Mainframe emulator software,Visual Studio

Source Safe,DevTrack,DOS,UNIX,Windows 9x,2000,NT,Mainframe,OS390,Internet,Visual Basic

REVISION: 15-JAN-02

YOE: 9

RESUME:

PRESENTATION OF QUALIFICATIONS

FRANCES WAND

1962 Spectrum Circle # 205

Marietta, GA 30067

770-***-****

abpehe@r.postjobfree.com

OBJECTIVE

A challenging consulting/analyst position which will enable me to fully utilize

my technical, business and project management skills, in making a positive

corporate contribution and achieving technical career advancement.

SUMMARY

A qualified and dedicated professional with versatile strengths including

budget and project management, providing technical customer support, performing

automated and manual software testing. Performed government compliance

testing, IS0 9000 and Internet Testing. Writing test plans, and business

requirements including compiling technical information and analysis. Performed

system implementation and customer acceptance testing. Additional

responsibilities include, product demonstrations and assisting with technical

presentations, writing technical documentation, hosting JAD sessions, customer

training and building and constructing test environments. Worked in the

following industries: Airline, Health, Insurance, Shipping/Transportation, and

Telecommunications.

EDUCATION

University of Illinois

- BS, Psychology Champaign-Urbana, Illinois; October 1986

University of Phoenix

- On-line MBA Candidate 1996

PROFESSIONAL TRAINING

Course Work: Lotus Notes 4.X, Visual Basic, TCP/IP, UNIX, Windows NT, QA

Testing Training, WinRunner Advanced training, TestDirector, Rational Robot

Testing Platforms: MS-DOS, UNIX (HP), Windows 95/98/2000, Windows NT,

Mainframe, OS390, Internet

Software: Lotus Notes 4.X, MS Office, Word Perfect 6.X, Access, Rational Robot

(SQA) WinRunner 5.X, TestDirector, SQL, Oracle 7.X, Internet Browsers

(Explorer, Netscape), CICS, Explorer 5.X, Netscape 4.X, Mainframe emulator

software, Visual Studio Source Safe, DevTrack (problem tracking software)

EXPERIENCE

2001

-2001The Adea Group (UPS consultant) Senior Quality Assurance

Analyst, Alpharetta, GA

Performed testing for UPS Internet shipping program. Testing was performed for

required government certification of the product. The testing included

government compliance testing, printers and computer equipment testing as well

as Internet and database testing. Constructed highly detailed testing

environment and implemented QA standards and procedures. Developed concise

testing plans for U. S. Government certification and test cases. Installed MS

Access database and Rational Robot automated testing tools. Defects were

tracked in UPS proprietary defect tracking software. Performed testing on IE

5.0 and Netscape browsers. Used Visual Source Safe for recording testing

documents and test plans. Completed entire system testing and customer

acceptance testing. Wrote and provided test documentation, and gave test

demonstrations and presentations for government officials and UPS staff.

Trained additional personnel in testing procedures for the government

certification.

2000

-2000Healthcare.com CorporationSenior Quality Assurance Engineer,

Marietta, GA

Established and documented QA methodology for implementing a new Web based

product. Heavy emphasis placed on security and database testing. Developed

manual test plans and cases for Web based screens. Setup defect tracking

software, including being the system administrator for DevTrack software.

Helped to define product standards such as button names, placement and

terminology. Integrated MS Word test plans and cases into Visual Source Safe.

Configured hardware and software environment for Web based testing. Utilized

SQL for pointing to dBs using ODBC drivers. Devised planning and scheduling

for testing. Involved with formal and informal meetings with project managers

and developers concerning testing issues. Used IE 5.0 and NT 4.0 for testing

environments. Wrote and provided technical documents for Web based testing.

1998

-2000Seagull Software Quality Assurance Developer, Atlanta, GA

Designing manual and automated tests plans andscripts for E-commerce business

solution applications. Performs testing tasks requiring planning, scheduling,

and testing to assure that developed products meet design specifications and

are with total quality management limits and standards. Assists product

developers and technical support specialists with installation problems.

Perform testing on OS390 and Windows 95/98 platforms. Utilizes WinRunner,

TestDirector, and Rational Robot for automating tests. Test alpha and beta

versions of the companys products. Develops test plans, scripts and cases for

e-business existing web applications. Testing includes emulation software for

mainframe OS390 systems running on 95/98/NT platforms. Designed test cases for

assigned modules; builds test systems and automates tests. Also configures

computer systems and install software for customer acceptance testing.

Developed QA environment, and trained new QA employees and provided t!

echnical documentation for QA depa

rtment.

1997

-1998LHS CommunicationsSoftware Test Engineer, Atlanta, GA

Developed test plans for new product releases Created and executed test

scripts for releases being developed... Identify and log defects in CMVC and

Access dB Provide test support to internal and external clients

Conduct research and analysis for problem resolution... Provided timely

updates to management on testing status and scheduling... Participated in JAD

design review sessions Testing rating and billing telecommunication

software Performed server testing on HP UNIX platform... Utilized SQL

Navigator to perform queries against Oracle 7.X database... Responsible for

maintaining the test processes and ensuring compliance with QMS and ISO 9000

standards... Provided technical documentation for management and internal

customers.

1997

-1997AT&T/GTE - Consultant/System Tester, Alpharetta, GA

Performed black box, unit and system testing to ISO 9000 standards

Responsible for software project which included researching, and providing

demos for senior management, finalizing with purchasing software testing

(WinRunner and LoadRunner) and configuration management (PVCS) tools in excess

of $120k... Testing duties included integration, regression and end-user

testing on a Client/Server platform... Performed GUI testing for

telecommunication/cellular applications on Windows 3.X/95/NT operating

systems Updated technical documentation including specifications and test

plans... Wrote test plans and cases for new application migrating from

mainframe environment to UNIX/Win NT platform... Reported defect tracking in

Sublime.

1996

-1997TransQuest (Delta Airlines) - Software Engineer III, Marietta,

GA

Developed test plans, scripts and cases... Performed black box, regression,

front-end/back-end and full cycle testing. Defined user requirements for

clients... Testing in mainframe environment using CICS and MVS system...

Created user/technical documentation and wrote user requirements... Tracking

testing problems in Access database Coordinated and maintained testing

priority database Worked in planning/design with developers when defining

user requirements Utilizing SQL and DBMS tables for testing.

1993

1996 - Equifax - QA Analyst, Alpharetta, GA

Developed test plans, test scripts and cases Designed test plans for Equifax

internal and developmental software. Performed black box, system, integration,

regression and prototype testing Testing in Client/Server, object oriented

environments Compatibility and performance testing of software on various

networks Testing software on VAX, PC, UNIX and Windows 3.X and Windows 95

Used PVCS for software version control... Wrote technical and user

documentation for new software system Configured, installed, and

troubleshooted software/hardware for PCs Providing technical support to

internal customers.

RELATED WORK EXPERIENCE (Project Management)

Technology Consultant

Beacon of Hope (School) November 19992001. Atlanta,

GA

Provides technical expertise for installation of hardware and software

equipment at the Beacon of Hope School. Responsibilities include providing

education budgets for senior management, providing technical training of

employees, implementation of technical programs and hardware for students,

testing of all new software and hardware, coordinating and overseeing meetings

of various departments for budget analysis and training. Assists with

fundraising efforts for school needs

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