Katherine Bramlett

Email: abpdxb@r.postjobfree.com

Address:

City: Martinez

State: CA

Zip: 94553

Country: USA

Phone: 925-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-driven Customer Services Representative with proven ability to establish rapport with clients. Energetic, outgoing and driven to reach company goals.

Educational Background:

High School Dipolma from Golden Gate High School, Rodeo CA 1/2001 to 5/2004 (high school diploma)

Job History / Details:

Career Overview

Results-driven Customer Services Representative with proven ability to establish rapport with clients. Energetic, outgoing and driven to reach company goals.

Core Strengths

Store maintenance

Inventory control

Telephone inquiries

Adaptability

Quick learner

Fashion knowledge

Excellent communication skills

Conflict resolution

Courteous demeanor

Energetic work attitude

Active listening skills

Opening/closing procedures

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all orders and requests.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Sales

Consistently generated additional revenue through skilled sales techniques.

Work Experience

February 2007 to April 2009

Safeway Inc. Clayton/Walnut Creek, CA

cake decorator/baker

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation. Assisted customers in person and via telephone. Worked as a team member performing product assistance and cleaning while providing excellent customer service. Cross-trained and provided back-up for other customer service representatives when needed. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Maintained cleanliness and presentation of stock room and production floor. Assisted customers with store and product complaints. Recommended alternative items if product was out of stock. Politely assisted customers in person and via telephone.

November 2005 to December 2007

IHSS-Public Authority CCC Martinez, CA

In home care provider

Provided full assistance, including cleaning, cooking, shopping, transportation to doctors appointments, and errands for elderly client.

Educational Background

2004 Golden Gate High School Rodeo, CA

High School Diploma

GPA 4.0

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