Project Manager Customer Service

Heidi Tribelhorn

Email: abpcwu@r.postjobfree.com

Address: PO Box 14638

City: Jackson

State: WY

Zip: 83002

Country: USA

Phone: 303-***-****

Skill Level: Experienced

Salary Range: 50

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Heidi Tribelhorn

E: abpcwu@r.postjobfree.com

Cell:303-***-****

Forward, upward, onward Together.

PO Box 14638

3555 N. Lake Drive, Yarrow 2323

Jackson, Wy 83002

DYNAMIC, TEAM-PLAYER

Established customer service and multi-taskling skills. Focused leader who excels at creating solutions for the company. Demonstrated ability to effectively manage and work with both small and large teams on a collaborative level. Articulate and influential communication skills, serving as an effective team leader, liaison, and negotiator. Proven experience in maximizing company resources and working within budget parameters. Demonstrated ability to drive results and deliver set goals and deadlines. How

"HEIDI'S PROFESSIONALISM AND DEDICATION ALLOW HER TO HAVE A GREAT SENSE OF HOW TO GET THINGS "DONE"" (WILLIAM MOORE, AIA, SPROCKET DESIGN-BUILD)

Focus: goal oriented efforts resulting from initiative and planning skills.

Value: maximization of resources for effective use of finite resources.

Execution: working well under pressure with a strong attention to detail.

Engineering: researching novel solutions and approaches to solve resource shortages.

Management: prioritizing and decision making to meet objectives.

Leadership: strong work ethic and integrity to ensure project goals.

Organization: build and motivate teams, direct outcomes to manage simultaneous projects.

Negotiation: communicate and collaborate with teams to create a passion for success.

EMPLOYER SUMMARY/PROJECT HIGHLIGHTS

BIG-D SIGNATURE (Jackson, Wy.) Contracts Manager 04/12- 08/12

Custom residential construction company specializing in projects ranging from $5M-$15M in scope.

Performed legal construction sub-contract review and redevelopment.

Composed standard job specification and scope of work documents.

CLEAR CREEK SKI CORP.(Loveland Ski Area, Georgetown, Co.) Guest Services Manager 10/05 - 05/10

Recreational ski area operating 1365 acres at an elevation starting at 10,800.

Served as manager of Guest Services personnel, overseeing advertising for and hiring, firing, training, scheduling and all other administration regarding on-mountain host/event crew, on-mountain cabin maintenance crew and highway and resort bus driving crew (12/10-05/11)

Combine with ski patrol, area maintenance, trail maintenance, vehicle maintenance, ski school, marketing, restaurant, accounting, purchasing departments in various projects.

SPROCKET DESIGN-BUILD (Denver, Co.) Project Manager 03/07 - 03/09 www.sprocketdb.com

Full service design-build of multi-family, tenant finish and custom residences specializing in architecturally significant and green building throughout Denver on projects with budgets ranging up to $2M.

Delivered 14 unit townhome project ahead of schedule and under budget.

Responsible for all prime and sub-contract review, writing legal specification, contracting subcontractors, producing bank draws and closeout of contract.

EDUCATION & CERTIFICATES

Bachelor of Science Degree in Construction Management, Colorado State University - Fort Collins, Colorado

Commercial Drivers Licence (C/P1) - passenger endorsement

TECHNICAL AND COMPUTER SKILL SET

Microsoft Office including Outlook, Word, Excel, and PowerPoint Microsoft Project RTP point of sale Harvard Project Manager On Target Peachtree QuickBooks Ten-key Customer Management and Sales Tracking Systems Online Communications

Heidi Tribelhorn

E: abpcwu@r.postjobfree.com

Cell:303-***-****

Forward, upward, onward Together.

PO Box 14638

3555 N. Lake Drive, Yarrow 2323

Jackson, Wy 83002

Attn: Hiring Manager

Thank you for taking the time to review my resume. I believe that my abilities can make an immediate and positive impact within the organization. Particularly, I can help by delivering effective techniques and client services that will lead to success stories for your clients and additional business for you.

I have had the opportunity to work in lead roles for well-respected organizations throughout metro Denver and its surrounding cities. I am now looking forward to applying my skills and knowledge with a thriving company such as yours, where my experience and education will make me a valuable asset to both the company and their clients. Specifically, my transferable skills include:

Uncovering client needs and developing appropriate products and services.

Creating solutions for customers and then backing up those sales with top-quality service.

Managing detailed projects from inception to completion.

Building relationships with coworkers, clients, and strategic business partners.

Developing processes and strategies that increase referrals and generate revenue.

Understanding business and client issues, providing solutions for improvement and increasing overall profit are tangibles that I can offer. Currently my salary requirements are flexible as my interests in personal growth, commitment and the reputation of the company are very important to me. I currently reside in Wilson, WY where I strive for stability and balance. You may notice a gap in my employment history from August 2010 to April 2012, during which it was necessary for me to turn my attention to a family illness. I was moved to Wyoming for an employment opportunity that was unable to come to fruition. Because of my availability, I am able to offer commitment and flexibility, which would make this position a good match for both of us.

The chance to meet with you would be a privilege and a pleasure. I look forward to examining any of the ways my background and skill set would benefit you and your clients. You may reach me at 303-***-**** to arrange an interview. Thank you for your time and consideration.

Sincerely,

Heidi Tribelhorn

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