Post Job Free

Resume

Sign in

Customer Service High School

Location:
Jonesboro, GA
Posted:
October 25, 2012

Contact this candidate

Resume:

Nikita Howell

Email: abpcvc@r.postjobfree.com

Address:

City: Jonesboro

State: GA

Zip: 30236

Country: USA

Phone: 678-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized and detail-oriented Retail Management with twenty plus years of cash handling and customer service experience. Understands general accounting and finance concepts.

Educational Background:

High School Dipolma from Pomona High School, Pomona CA 1/2001 to 6/1979 (math. english)

Job History / Details:

Summary

Organized and detail-oriented Retail Management with twenty plus years of cash handling and customer service experience. Understands general accounting and finance concepts.

Highlights

Exceptional customer serviceSales expertiseStaff training/development

Consistently meet goals

Salary structure/compensation analysis

Efficient multi-tasker

Staff training

Supervision and training

Calm under pressure

Complex problem solving

Ability to mediate disputes

POS systems

Inventory management background

Listening skills

Cash register operations

Loss prevention comprehension

Inventory control procedures

Energetic self-starter

Upselling

Accomplishments

Project Management

Worked directly with [departments, clients, management] to [decisive action].

Supervision

Supervised team of three staff members.

Competitive Analysis

Performed competitive analysis to make recommendations for future company growth.

Experience

May 2007 to September 2012

JC Penney fayetteville, Ga.

replenishment lead expert

Lead replenishment team in the execution of door to floor and restock processes. to drive the maximum productivity and efficiency. and in the the delivery of Customer FIRST efforts. Supervises and couches to develop replenishment, receiver, and sales support associates, Supervises and participates in the execution of the door to floor process in adherence to company core standards.

May 2005 to June 2012

Family Dollar Jonesboro, Ga.

Store Manager

Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Operated a cash register to process cash, check and credit card transactions.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Built relationships with customers and the community to promote long-term business growth.

March 1992 to June 2004

Walgreens Los Angeles, Ca

Store Manager

Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.

Education

1979 Pomona High School Pomona, Calif



Contact this candidate