Manager, Trainer, Event Planner, HR, Coach, Sales

Specialty/Skills:

Geographic Location Preference: Any Location

Salary Range Desired: 50K +

Work Status: Authorized

Willing to relocate: Yes

Term of Employment: FullTime

Work Experience: SeniorLevel

Education: BachelorsDegree

Heather Wartenberg

Address: 3498 Lands End Ln

: 850-***-****

Phone (work):

Fax:

: abpctq@r.postjobfree.com

:

HEATHER WARTENBERG

abpctq@r.postjobfree.com 850-***-****

SUMMARY PROFILE:

Experienced highly motivated, self-starting professional with

versatile background that includes sales, customer service, event

planning, management, and human resources; Strong planning,

organizational and innovative business thinking; Ability to

communicate and build relationships with clients, vendors,

employees, and upper executives; Dedicated and loyal to employer;

Known for going above and beyond the call of duty.

Expertise in:

Team Building/Facilitation Strategic Planning

Sales Techniques Event Coordination

Training/Development Human Resources

Staffing/Supervision Budget Planning

Negotiations/Resolution

EDUCATION:

Professional Administration Bachelors of Science, Barry University,

Tallahassee, FL

PROFESSIONAL QUALIFICATIONS:

Customer/Client Relations

Represented organization at personnel-related hearings and

investigations.

Communicated and collaborated with outside vendors, business

owners, property managers, financial professionals, and community

organizations.

Entertained and ensured that all customers and clients were taken

care of during events and meetings.

Resolved and assisted in contract or billing issues.

Followed up with attendees and customers for management and

organization to ensure needs have been met.

Worked with customers to resolve complaints and ensure customer

satisfaction.

Recruiting/Coordinating

Coordinated services for events, such as accommodation and

transportation for participants, facilities, catering, signage,

displays, special needs requirements, printing and event security.

Consulted with customers to determine objectives and requirements

for events such as meetings, conferences, and conventions.

Reviewed event bills for accuracy, and approved payment.

Evaluated and selected providers of services according to customer

requirements.

Arranged the availability of audio-visual equipment,

transportation, displays, and other event needs.

Planned and developed programs, agendas, budgets, and services

according to customer requirements.

Sales/Marketing

Identified and contacted potential clients as well as follow up;

tracked in Salesforce.

Planned and prepared advertising and promotional material to

increase sales of products or services, working with customers,

company officials, sales departments and advertising agencies.

Determined price schedules and discount rates.

Reviewed operational records and reports to project sales and

determine profitability.

Monitored customer preferences to determine focus of sales efforts.

Conferred with clients to provide marketing or technical advice.

Management

Planned and carried out team meetings to discuss goals, provide

training, facilitate teamwork, and gather employee input.

Served as liaison between president and employees by handling

questions, interpreting and administering contracts and helping

resolve work-related problems.

Performed difficult staffing duties refereeing disputes, firing

employees, and disciplinary procedures.

Planned and conducted new employee orientation to foster positive

attitude toward organizational objectives.

Identified staff vacancies and recruited, interviewed and selected

applicants.

Planned, directed, supervised, and coordinated work activities of

subordinates and staff relating to employment, compensation, labor

relations, and employee relations.

EMPLOYMENT EXPERIENCE:

Office Manager &Chief Financial Officer

One Eighty Consulting, Tallahassee, FL (2007-2012)

Office Manager

Tallahassee Chiropractic Sports Medicine & Rehabilitation Center,

Tallahassee, FL (2002 - 2007)

Patient Business Services Manager, Accounts Receivable Manager,

Insurance Specialist, Office Clerk

Southeastern Urological Center, P.A., Tallahassee, FL (1997 - 2002)

SPECIALIZED TRAINING:

360 Leader The Speed of Trust

7 Habits of Highly Effective People

Supervisory Development 5 Levels of Leadership

Business Law Workers Compensation

COMPUTER SKILLS:

Ability to rapidly master and effectively apply knowledge of

proprietary business software

Skilled in using Windows based PCs running standard applications

that include:

Microsoft Word Microsoft Outlook

Microsoft Excel Microsoft Publisher

Microsoft Power Point Salesforce QuickBooks Premier

VOLUNTEER WORK:

American Heart Association

Tallahassee Sunset Rotary Club

United Way of the Big Bend

Wildwood Presbyterian Church

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