Susan Patterson

Email: abpcl6@r.postjobfree.com

Address: **** *. ****** **

City: Tucson

State: AZ

Zip: 85739

Country: USA

Phone: 805-***-****

Skill Level: Management

Salary Range:

Primary Skills/Experience:

A resourceful and adaptable operations manager with extensive experience in organizational development, team building, conflict resolution, process improvement, production, inventory management, logistics, safety, technology maintenance, purchasing, order fulfillment, sales support, quality assurance, human resource, and customer service. . Encourages communication and cooperation among employees, employing a team-oriented approach to problem solving. A results-driven leader who manages people and processes to increase functionality, streamline operations, and enhance productivity and customer service. Lays the foundation for corporate success with a solid commitment to excellence.

Educational Background:

Job History / Details:

EXPERIENCE

ZEBRA TECHNOLOGIES, Camarillo, California

Manager, Warehouse Operations, 2007-2012

Directed personnel management of first and second shifts of both warehouse and logistics departments. Maintained inventory accuracy through daily cycle count program, production, and repair line support and distribution. Ensured proper packing, loading, and documentation of all international shipments.

Trained and supported logistic departments in other facilities.

Improved warehouse processes, increasing inventory accuracy of $7,900,000 to new standard of 99.6%.

PRUDENTIAL OVERALL SUPPLY, Van Nuys, California

Plant Superintendent, 2005-2007

Oversaw all operations of industrial laundry and service facility, including production, building and fleet maintenance, purchasing, and human resources. Changed stockroom process and flow to reduce costs, improve delivery times, and boost departmental morale. Upgraded plant LAN and provided daily hardware and software support for facility.

Chaired facility safety committee, reducing lost-time accidents during first year from 19 to zero for production and two for sales and service.

Improved floor efficiency, with 14% overall reduction of utility costs in six months.

DIGALOG, Oxnard, California

Operations Manager, 2001-2005

Directed daily operations of electronic instrumentation manufacturing company for engine design and testing customers. Managed production, inventory, human resource, purchasing, and shipping with 12 direct reports. Provided daily sales and service support. Developed inventory and build processes and procedures, lowering labor hours and total unit cost by 11%.

Implemented just-in-time purchasing and inventory processes, reducing inventory costs more than 30%, with 98% overall inventory accuracy rate.

Created standardized base products and options, improving quoting processes, reducing order-fulfillment lead times, and lowering unit costs by 18%.

ADDITIONAL EXPERIENCE

DIGALOG, Oxnard, California, Production Manager and Systems Administrator, 1993-2001. Developed and maintained MRP processes and procedures. Designed business systems, network infrastructure, and relational databases to streamline processes, improve reporting, and increase department communications. Directed move to new manufacturing, engineering, and testing facility to improve efficiencies, image, and customer service.

FLIGHT PRODUCTS, INC., Ventura, California, Production and Logistics Manager, 1989-1993. Managed production, inventory, and logistics for foreign and domestic customers. Secured bank documentation and licenses for equipment moving in and out of country. Provided sales support, including invoicing and quoting.

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