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Customer Service High School

Location:
Columbus, OH
Posted:
October 30, 2012

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Resume:

Amalie G Sheriff

Email: abpc3c@r.postjobfree.com

Address:

City: Columbus

State: OH

Zip: 43228

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Result-driven, proactive and resourceful administrative professional with 30 years experience providing legal support.

Educational Background:

High School Dipolma from Mifflin High School, Columbus OH 1/2001 to 6/1979 (Business)

Job History / Details:

Career Overview

Result-driven, proactive and resourceful administrative professional with 30 years experience providing legal support.

Skill Highlights

Administrative support

Schedule management

Legal administrative support

Meets/exceeds goals

Attention to detail

Claims appeal procedures

Email

Client Relations

Customer Service

Receptionist/Switchboard

Filing and data archiving

Online claim submission

Core Accomplishments

Operations

Collaborated with attorneys and co-workers to ensure smooth work flow and efficient organization operations.

Accountable for operations of busy office including supervisory position of file room.

Planned meetings and hearings for all attorneys in the legal office.

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Negotiated low vendor rates for office supplies.

Handled clients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

September 2009 to August 2011

Columbus, Ohio

Legal Assistant

Workers Compensation/Social Security Disability claim/client management

Responsibilities:

Provided efficient customer service to clients.

Participated in the creation of the law firms database for the inventory of our clients and their claim information.

Answering and problem solving from incoming client calls.

Typing (Microsoft Office), faxing, filing, completion of appropriate forms to initiate claims, motions for hearing and filing appeals.

Obtain medical information from various medical providers and process claims from beginning to the full and final settlement of a claim.

Prepared and drafted outgoing correspondence in a timely manner.

In charge of ordering office supplies and maintaining postage meter, copy machine and fax machine.

Oversaw inventory and office supply purchases.

December 1980 to September 2009

Ward, Kaps, Bainbridge, Maurer & Melvin Columbus, Ohio

Legal Assistant

This company dissolved and was started up again as Weller, Steele, Miller, LLC, my duties and responsibilities are the same as those with Weller, Steele, Miller, LLC.

Education

Mifflin High School Columbus, Ohio

High School Diploma



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