View My VisualCV Online: http://www.visualcv.com/fg23na1

Ingrid M Pagan Volunteer Services

****-****: Greater

Executive Assistant

Ft. Lauderdale

Fort Lauderdale, FL 33334 Chamber of

m: 954-***-****

United States Commerce

Volunteer Diplomat.

abpbkd@r.postjobfree.com

1999-2000 Greater

http://facebook.com Ft. Lauderdale

http://linkedin.com Chamber of

Commerce

Leadership School.

Summary 2007 - 2008,

2012-present: Adopt

Administrative Assistant / Receptionist with over 15 years of experience in a fast paced corporate a Bulldog Rescue

environment combining award winning customer service with ability to prioritize heavy workload on a Group Foster MOM

daily basis. for bulldogs in need

of TLC while waiting

for a permanent

I offer an organization:

adoption.

2006-Present,

Professionalism, punctuality and loyalty while utilizing my service mindedness to

Support Rescue

support both colleagues & clients / guests.

member of AAF,

An ability to multi-task and prioritise a complex work load under time constraints.

Animal Asia

Excellent interpersonal and communication skills, both verbal and written.

Foundation in China.

An ability to handle highly confidential material on a regular basis.

2006-Present,

Ability to learn with ease any personalised computer program / all other equipment

Member of Humane

and rules / regulations a new work environment may have. Society, ASPCA,

PETA, World Wildlife

Found, St: Joseph

Lacota Children

Work History Foundation.

Prolux U.S., Inc.

Pompano Beach, FL, United States Jun 2010 - Jul 2011

Assistant to CEO / Customer Service Executive/ Sales

Skills

Prolux U.S., Inc is a company that has a variety of businesses and I am an integrated part

in all of them. Fluent in English

and Swedish

The owners of Prolux U.S., Inc is from the Czech Republic and their language skills are

Some knowledge in

limited, so primarily I do all the communication for them with all customers, distributors,

Spanish and

vendors, clients & other colleagues.

German.

Prolux U.S., Inc is a Real Estate & a Sign Advertising company.

Computer literate in

Microsoft Office

Responsible for all procurements for Sign company "WrapYourCars.Com" Suite (Word, Excel,

between said company and clients. Outlook)

Conduct all research in regards to certificates and licensing for Sign company. Risk management

Handle all communication between client & company for Prolux U.S., Inc. software.

Time management &

Assemble and compose marketing ideas for sign company

billing software.

"WrapYourCars.Com".

Exceptional

Responsible for conducting all interviews and aid in decision making of all new

customer service &

hires for Prolux U.S., Inc. in Ft.Lauderdale.

problem solving

Responsible for researching and purchasing all materials used for Sign

skills.

company in Ft. Lauderdale. Very experienced

net worker building

new client

relationships at

JDi Data

professional

Ft. Lauderdale, FL, United States May 2009 - Dec 2009 functions.

Page 1 of 4

View My VisualCV Online: http://www.visualcv.com/fg23na1

Executive Assistant to CEO

Assembled complex risk management bids for the CEO.

Handled all incoming checks, invoices and correspondence in regards to our clients and

distributed them appropriately.

Industry

Copying of invoices onto CD's and or paper, then send out to clients, as requested by

our clients.

Experience

Handled some of the billing for our clients.

Responsible for internal procurement and all receptionist duties.

Legal

Entertainment

Veterinary Tech

Muvico Theaters Corporate Marketing

Hotel & Tourism

Fort Lauderdale, FL, United States May 2006 - Dec 2008 Restaurant

Lead Receptionist & Guest Service Bank

IT

Advertising &

Performed all duties in high traffic reception area. signage

Greeted guests while managing multi-telephone lines.

Managed corporate travel program.

Completed weekly audit of the box office sales nationwide.

Handled daily accounts receivable for the corporation.

Accurately handled different data entry assignment for all other departments.

References

Jeanette Nickel

Coral Ridge Animal Hospital

(Professional)

Ft. Lauderdale, FL, United States Aug 2005 - Apr 2006

Receptionist and Veterinary Assistant (Peer)

Edward Patience

Assisted veterinarian with animal care, surgery and dispensary of medications.

Scheduled client appointments and handled animal intake.

Managed customer assistance program where pet food and veterinary (Peer)

Lee Stein

supplies were ordered specific to each client.

Accurately handled customer collections.

Answered all phone lines handling any client questions and or concerns with

(Peer)

Camilla Marklund

professionalism and compassion.

Pines West Chiropractic Center

Pembroke Pines, FL, United States Mar 2004 - Aug 2005

Chiropractic Assistant

Assisted Chiropractor in all areas of patient therapy.

Efficiently developed X-ray's of patients for reviewing by Chiropractor.

Accurately verified insurance claims and handled the billing of insurance and cash

patients.

Answered multi telephone lines.

Acted as liaison and provided needed information to patient's and attorneys in personal

injury cases.

WorldCom / MCI / Verizon

Stockholm / Solna, Sweden Dec 2000 - Jan 2004

Customer Service Executive

Acted as a project manager between sales agent and customer from beginning of a sale

to project completion.

Effectively acted as a job controller and kept all groups working with different parts of the

customer order on the same time-table.

Handled all problem-solving needed to complete the job.

Trained sales staff on WorldCom products.

Page 2 of 4

View My VisualCV Online: http://www.visualcv.com/fg23na1

Earned customer service award in 2001 for providing exceptional customer service.

North Ridge Chiropractic

Ft. Lauderdale, FL, United States Aug 1997 - Jun 2000

Marketing Director

Established new clients by generating an interest in the services provided at the

Wellness Center such as chiropractic adjustments, acupuncture, massage therapy and

herbal supplements.

Worked side by side at the same time as a Diplomat for the Greater Ft. Lauderdale

Chamber of Commerce and on a daily basis, 3 times per day I would network at different

functions & Associations to build a customer base & bring awareness for the Wellness

Center.

I earned 3 Diplomat of the month awards in the year of 1999.

Gold and Beller, P.A.

Ft. Lauderdale, FL, United States May 1996 - Aug 1997

Legal Assistant

Managed client relations, client screenings, fee negotiations, established equitable

payment terms and schedules for clients.

Performed daily correspondence and consultations with court house personal,

correctional institutions and Department of Motor Vehicles.

Initiated and compiled appropriate documentations for incoming cases, pre-trials and trial

hearings.

This law firm specialized in personal injury, traffic & criminal cases.

Manpower

Borlange, Dalarna, Other, Sweden Jul 2000 - Dec 2000

Bank Teller Temp

Working as a temp for Manpower in Sweden I was trained to work as a bank teller.

I worked for 4 different banks and would travel between the different locations as they needed me

on a daily basis.

I handled all the bank teller duties such as withdrawals, deposits, money orders and so on.

I was also responsible for the customer accessing their security boxes.

Education

Haga College

Borlange, Sweden Jun 1985 - Jun 1988

3- year Degree in Liberal Arts, Language Studies

Greater Ft. Lauderdale Chamber of

Commerce

Ft. Lauderdale, FL, United States Jan 1999 - Dec 1999

1 Year Course, Leadership of Ft. Lauderdale

I was privately sponsored by a company to attend this 1 year program called Leadership School of

Ft. Lauderdale held by The Greater Ft. Lauderdale Chamber of Commerce in 1999.

The whole incentive was to select 20 individuals on a yearly basis that has shown great leadership

skills at their workplace or with the Chamber of Commerce.

Page 3 of 4

View My VisualCV Online: http://www.visualcv.com/fg23na1

The program groomed us students to obtain a greater understanding about leadership within the

community, for example in regards to the school system, transportation, politics, history of the city,

architecture and so on. We were also polished in providing excellent customer service skills and

problem solving. I really enjoyed this leadership school.

This next-generation resume was created using VisualCV

Page 4 of 4

Contact this candidate