Sales Customer Service

Erica Sams

Email: abpazd@r.postjobfree.com

Address:

City: Peoria

State: IL

Zip: 61604

Country: USA

Phone: 309-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented Account Manager with the ability to lead organizations to successful retention and higher revenues. Expertise in developing client relations.

Educational Background:

High School Dipolma from University of Phoenix, Phoenix AZ 1/2001 to 11/2012 (Business Accounting)

Job History / Details:

Career Focus

Results-oriented Account Manager with the ability to lead organizations to successful retention and higher revenues. Expertise in developing client relations.

Summary of Skills

Client acquisition

Quality assurance

Value analysis

Customer targeting

Strategic partnerships

Top-rated sales performance

Account management

Business recovery and sustainability

Conflict resolution

Negotiation skills

Complex problem resolution

Needs assessments

Client relations

Customer Service

Creative problem solving

Multi-Task Management

Accomplishments

Sales and Promotion

Achieved status as one of the top sales performers in the region for five years.

Professional Experience

September 2001 to May 2012

Waste Management East Peoria, IL

Sales/Account Management

Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.Reviewed files, records and other documents to obtain information and respond to requests.Communicated with customers, employees and other individuals to answer questions and explain information.

Education

2013 University of Phoenix Phoenix, AZ

Bachelor of Science Business Accounting

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