Melissa Rivera

Email: abpasi@r.postjobfree.com

Address:

City: Ocala

State: FL

Zip: 34473

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over nine years retail experience in a fast-paced environment. Responsibilities include leading store in the following area's: Associate development, supervision of merchandise sales areas to ensure execution, communications, and analysis of business operations, expense management, and general management of the store.

Educational Background:

High School Dipolma from Dunnellon High, Dunnellon FL 1/2001 to 5/2002 (NA)

Job History / Details:

Career Overview

Motivated customer service representative with over nine years retail experience in a fast-paced environment. Responsibilities include leading store in the following area's: Associate development, supervision of merchandise sales areas to ensure execution, communications, and analysis of business operations, expense management, and general management of the store.

Core Strengths

Opening/closing procedures

Efficient planning and organizational skills

Leading teams

Managing payroll projections, productivity, and controllable expenses in relation to sales trend.

Lead the hiring and interviewing process to maintain proper staffing

Manage Associate files to company policy/legal requirements.

Planning workload

Scheduling with KONOS system

Remodeled a Wal-mart store.

Grand open a Kohl's store.

Accomplishments

Developed many associates that are now part of our management team.

Planned and Organized many sale's floor set's. Assisted in hiring over a hundred associates for grand opening of a Kohl's store. Also did over a thousand interview's for the same grand opening. Maintained associates files and secured information. Coach and counsel associate when necessary. Multiple years managing a significant retail sales volume in a high-growth retail environment.

Work Experience

January 2011 to 10/31/2012 12:00:00 AM

Kohl's Ocala, Florida

Assistant Store Manager HR/Operations

Manage payroll projections. Review schedules. Leads associates in truck process. Planning workload. Hiring

June 2005 to April 2008

Wal-mart Ocala, Florida

Assistant Store Manager

Responsible for overall store performance. In a high volume store. Making sure staffing and scheduling meet business needs.

June 2002 to May 2005

Wal-Mart ocala, florida

Department Manager

Responsible for kids department. Making sure store price change, floor set's and truck were to company expectations.

Educational Background

2002 Dunnellon High,

High School Diploma

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