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Customer Service Medical Assistant

Location:
Baton Rouge, LA
Posted:
October 28, 2012

Contact this candidate

Resume:

Tammy Flores

Email: abpam9@r.postjobfree.com

Address:

City: Baton Rouge

State: LA

Zip: 70810

Country: USA

Phone: 225-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have a very diverse background that has provided me with unique skills and abilities as well as a well rounded outlook. I am creative, organized, performance driven, reliable, resourceful, versatile, dedicated, adaptable, mature, and extremely customer oriented.

Educational Background:

High School Dipolma from Louisiana Art Institute, Baton Rouge LA 1/2001 to 6/1996 (Medical Assistant)

High School Dipolma from North Caddo High School, Baton Rouge LA 1/2001 to 10/2012

Job History / Details:

Career Overview

I have a very diverse background that has provided me with unique skills and abilities as well as a well rounded outlook. I am creative, organized, performance driven, reliable, resourceful, versatile, dedicated, adaptable, mature, and extremely customer oriented.

Skill Highlights

Report development

Administrative support

Schedule management

Meets/exceeds goals

Project planning

Team liaison

Attention to detail

Executive presentation development

Physician billing

Staff motivation

Employee training and development

Claims appeal procedures

Insurance processing

Filing and data archiving

International Classification of Diseases (ICD.9CM)

Medical bill auditing

Online claim submission

Patient care advocacy

Medical terminology

UB-92 billing forms

Customer Service

Spreadsheets

Telephone Skills

Time Management

Typing

10-Key

Data Entry

Documentation

Email

Executive Management Support

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Access

Adobe Acrobat

Multi-Task Management

Organizational Skills

Prioritization

Scheduling

Service Orientation

Vendor Management

Writing

Account Management

Accounts Payable

Accounts Receivable

Active Learning

Calendaring

Client Relations

Computer Proficiency

Coordination

Creative Problem Solving

Critical Thinking

Data Collection

Property Title Transfers Nationwide

Professional Experience

February 2012 to August 2012

Joann's Fabric and Crafts Baton Rouge, LA

Education Coordinator

I was in charge of scheduling classes, hiring instructors, instructor payroll, teaching, backup to cutting counter, backup stocker, backup cashier.

April 2010 to February 2012

Wal-Mart Neighborhood Market Baton Rouge, LA

Sales Clerk

Stocking Freight, Customer Service, Cashier and trained new employees.

December 2007 to October 2008

Snelling/Amedysis Baton Rouge, LA

Accounts Payable

This was a temporary position with Amedysis Home Health through Snelling Temp Services. I received invoices from all Amedysis Home Health agencies across the US and processed them for payment. I also helped these agencies with any problems they may have encountered with a vendor.

September 2006 to November 2007

Snelling/Security National Baton Rouge, LA

Property Title Transfer Clerk

This was a temporary position for Security National through Snelling Temp Services. This company purchased bulk property packages nationwide. It was my position to make sure that each property had a clear title. If not I was to do what was necessary according to each states laws and county laws to clear the title. Then I was to process the title transfer to Security National.

September 2005 to October 2006

Kelly Services/ExxonMobil Baton Rouge, LA

Database Administrator

This was a contractor position at ExxonMobil Refinery and Chemical Plant through Kelly Services. Created and maintained databases to track labor costs for all contractors in the refinery and chemical plants. This included international reporting, training ExxonMobile Employees from around the world to use our system, creating training manuals, travel, and arranging meetings.

May 2004 to September 2005

Kelly Services/ExxonMobil Baton Rouge, LA

Administrative Assistant

This was a temporary position for the ExxonMobil Chemical Plant through Kelly Services. Monitored all training for the NACC Unit as well as the Plant Executives. Created training material, scheduled safety meetings, handled catering, and ordered supplies. I also created reports for the Chemical Plant President regarding all Chemical Plant Turnarounds.

January 2000 to September 2002

Sun Alliance Healthcare Baton Rouge, LA

Medical Billing

Billed directly to Nursing Home Facilities for X-ray services provided. This included 22,000 accounts across the US.

June 1996 to January 2000

Family Practice Associates Baton Rouge, LA

Medical Assistant/Billing

Medical Billing and Coding, Denial Resolution, Patient Registration, Referrals, Appointment Scheduling, Medical Records, Minor Lab Work, Minor Surgery Assistant, Injections, RX Refills, Patient Triage, Accounts Payable, Accounts Receivable, and new employee training for a 6 doctor office.

Education

1996 Louisiana Art Institute Baton Rouge, LA

Certified Medical Assistant Medical Assistant

Courses included Medical Terminology, ICD-9 and CPT Coding, Medical Billing, Phlebotomy, Patient Care, Triage, Basic Lab Skills, Typing, Medical Transcription, as well as becoming a Certified Nursing Assistant. I also worked for the school in their work study program. I was assigned to the Financial Aide Department where I took applications, tested potential students, ran credit checks, answered multi-line phones, and maintained the filing system.

1980 North Caddo High School Vivian, LA

High School Diploma General Studies

I took many business related courses and had the opportunity to work in the school office as a work study.

References

Dr. Gerald Barber, Family Practice Associates, 225-***-****

Dr. Donald Brignac, Family Practice Associates, 225-***-****

Carole Keeth, Former Coworker Wal-Mart, 713-***-****

Interests

Church, Family, Quilting, Needlework, Sewing, Jewelry Making, Fishing, Hiking, History, and Reading.



Contact this candidate