Binta Patel

Email: abp917@r.postjobfree.com

Address: **** **** ******** ****

City: Bensalem

State: PA

Zip: 19020

Country: USA

Phone: 267-***-****

Skill Level: Management

Salary Range: $97,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BINTA PATEL

4415 Remo Crescent Dr. Bensalem, PA 19020

Cell : 267-***-****

E-mail: abp917@r.postjobfree.com

OBJECTIVE

To obtain a position in QA Software Testing in client server application with both front end/Back end with excellent skill in UNIX, SQL (Oracle) with Testing Methodology, Defect Tracking and Good Analytical skill. Good knowledge in Networking and trouble shooting.

EDUCATION AND TRAINING

New Horizons Computer Learning Center, King of Prussia, PA April 2005 - Nov 2006

Computer Networking Administration

CSC Institute, Southampton, PA May 2003 - April 2004

Diploma - Computer Network Administration and Engineering

D.D.I.T., India Sept 1995 - May 1999

Bachelor of Science Degree in Electronic and Communication Engineering

TECHNICAL AND PROFESSIONAL SKILLS

Platforms: UNIX, Linux, Windows (NT, 2000, XP, 2003, Vista), Macintosh, MS-DOS.

Programming languages: Perl, SQL, JavaScript, Java, UNIX/Linux shell, VB, PL/SQL, HTML, C, Pascal.

Database systems: Oracle, Sybase, Microsoft SQL Server

Web Server : IBM Web sphere

Networking: SS7 signaling & protocols, TCP/IP, LAN technologies

Defect-tracking software: JIRA, Mercury Quality Centre.

Source-control software: CVS, Visual SourceSafe, Accurev.

Tools and Utilities: Quality Center, JIRA, Confluence, Microsoft Exchange, Accurev, Toad, SQL Developer, SharePoint

TECHNICAL SUMMARY:

Extensive knowledge of QA Testing Methodology with Waterfall and Agile with client Server Application Testing in both Front End (API Call) and Back End Testing (Batch Process).

Knowledge of QA Testing Strategy/Planning with development of LOE of project, Risk Analysis, Resource Allocation.

Areas of Expertise: test development, scheduling and execution, test strategy, test project management, SDLC (Software Development Life Cycle).

Investigate, analyze and make recommendations regarding technology improvements, upgrades and modifications regarding the application development process.

Worked with Project Management team and Business Analysts to ensure the testability and correctness of feature specifications

Experience in using UNIX Utilities like awk, grep, sed, vi, process, network, file and directory for back end testing including ability to understand UNIX Shell Scripting in Regression.

Good experience with defect tracking, defect resolution and defect follow up with SDLC Team and team interaction with different team members to resolve problems.

Experienced in setting and configuring QA Environments, set up data and planned for release mapping of environment.

Followed an Agile development methodology through which frequent interaction with the product owner provides all members of the development team a unique opportunity to influence the end product

Worked with multiple projects, production support, and user to identify daily problems and involved in resolution.

Proficient at writing Test Plans and Strategies by following different QA Methodologies.

Proficient in Black Box testing, QA and QC Methodologies and Integration Testing, System Testing and User Acceptance Testing.

Possess well rounded testing skills with a firm understanding of Functional end-to-end testing, System testing, Batch job processing, User Acceptance Testing (UAT), and Regression testing.

Experience working with application development tools including version control, defect tracking, build management and test management, among others

Has good knowledge of Test Plan development, business requirement gap analysis, and review test plan and impact analysis for each release.

Ability to be creative, efficient and productive with minimal supervision or guidance.

Positive personal experience working closely and amicably with the business owners and the application development team to achieve the mutual goal of high-quality products and services.

Ability to troubleshoot complex problems and recommend appropriate actions before and during implementation.

Ability to involve in change control of changing of business requirements with impact of current functionalities.

Has good knowledge of SQL (oracle function, Join, operator, SQL clause), Toad and database connectivity for Back-end testing. Excellent time management, priority setting, and task management skills.

Has good knowledge of Web Servers, Database Servers, Application Servers and network technology.

PROFESSIONAL EXPERIENCE

Ambler Savings Bank, Ambler, PA April 2007 - Present

Senior QA Software Analyst

PROJECTS:

Involved in (Cleartouch) Enterprise Version Upgrade as Parallel Testing (Migration Project) of the major version in the Training and the live Bank, this major version upgrade is affecting each department across the Bank in various implementation phase. Testing is executed with old and new platform by executing Regression Testing and identified major defects.

Involved in System integration of external software and devices that are included into the New Account and Teller system (Deluxe, CWS, eSignature on the documents) with Ambler base software with upcoming functional changes. Testing involved executing SIT Test Plan and interacts with external vendors and UAT team.

Involved in set up data, new Training environment for Ambler user for upcoming upgraded software includes testing of user guide and training documents with technical feedback to optimize SDLC process.

Review of Compliance Document with the compliance team to get the customer eSignature information on each deposit document which include different type of account (Savings, Checking, IRA, Business, Home equity ) from Coding to implementation and integration with the New Account system, test documents and submit documents acceptance form to implementation team. Completes customization in Teller and New account administration and prepares internal training program, deploy Teller and New Accounts and any other agreed upon application to remaining workstations

Involved in eStatement is a secure web-based (web portal in Java) electronic statement delivery system for Ambler Savings Bank Customers to self-enroll accounts for electronics statements and to view electronic statement online, talking to Item Processing backend Database (SQL, Oracle) to generate automatically enrolled customer statement monthly in PDF format, sending automatic email notification to customer on monthly statement cycle. Specific feature includes Online, real-time self-enrollment for electronics statements (XML Request/Response (API Calls), Single sign-on capability for customer through Retail Internet Banking, Capability for customers to invite other people to access their electronics statements, Integration with Customer Source and Cleartouch New Accounts for Automatic enrollment and enrollment information.

Involved in E2E testing of Source Capture Optimization Branch Capture application includes STLC and Defect Life Cycle involvement. Branch Source Capture is web based service (front end Java ) to capture items (checks,savings bond image)at the branch level rather than by proof to the Item Processing Center database servers(Oracle 11g). Application functionalities support managing signature validation.

Involved in Billing batch nightly extract process for all customer type (Consumer, Business) for different account type rating based on transaction rate. Process is executed by shell script calling JAVA program and data is stored into data file from Oracle multiple tables. Data file is processed to billing to generate monthly bill image. Testing involved SQL and UNIX and Shell scripting to validate data and process.

RESPONSIBILITIES:

Analyzed business requirements, gap analysis, focused customer experience and design and developed QA Test Plan/Test cases using Use Case, Test Scenario by maintaining E2E flow of application.

Applied various testing methodology in test cases to cover all business scenario for quality coverage.

Baseline QA test plan, communicate SDLC team, developed testing strategy, establish LOE of project.

Interact with development team to understand design flow, code review, discuss unit test plan.

Created traceability matrix between requirements and test cases using Quality Center. Provide impact test analysis on application-function changes due to revisions in requirements and/or user requests.

Set up testing environment, maintain release note, set up test data and plan for acceptance testing of code delivery by sanity testing.

Work on automation for back-end processes Create/Develop scripts to generate billing records/XML requests by writing scripts in Java/Shell instead manually typing the records/requests.

Automated key process with Unix Shell Script in regression testing to minimize testing execution.

Defect root cause analysis, track defect in Quality Center, manage defect by follow up open items, and retest defects with regression testing.

Testing tasks included integration testing external team and UAT business team to plan, execute identify defects, managed defects, reports and implement business process.

Proactively managed/troubleshoot problems and often make decisions independently that impact overall system and projects.

Understand the settlement and business processes and to provide technology solutions that can benefit the product and vendor implementations by reviewing SAS70/SOC 1 and SSAE 16 reports

Set up training environment, data for in house Ambler Bank User for each release training based on user guide. Participated in release Demo with training user. Collected technical and business feedback with team.

Interact with clients to provide testing for integrated product and operated ad-hoc and day to day business requests.

Standardize QA process by establishing standard QA documents, procedure to enhance daily operation.

Contribute QA team to improve QA process by technical feedback in key learning session after each major release notes.

Support QA upper management by maintaining Test execution & defect report and communicate critical blocking issue.

Trained new hired to speed up in assign project by sharing project level information.

AT&T, NJ 2006-2007

QA Software Tester

PROJECTS:

Client Server Real-Time application with different API calls XML Request and Response from JAVA based GUI to load balancing to application server to database server to fulfill customer refund based on purchase for post pay customer, subscription history, Subscription End with different business rules. Involved in different release with System, SIT and UAT testing with E2E project QA sign off.

RESPONSIBILITIES

Interacted with System Analyst to analyze business requirements, Gap Analysis, E2E flow of application and involved in impact analysis for changes business rules.

Designed and developed QA Test Plan/Test Cases using Testing methodology with all possible Use Case to cover all testable function in Positive & Negative Testing.

Provided Test metrics

On the results of system testing activities; coordinated and collaborated with others in analyzing collected requirements to ensure system development and implementation plans meet customer needs and expectations.

Confirmed and prioritized project plans and deliverables per customer requirements and deadlines; and stayed current on emerging tools, techniques and technologies related to software testing.

Helped drive automation innovation (participated in testing tool analysis and/or reviews, assisted and/or trained other manual testers in automation, implemented recommendation to improve test automation).

Developed SQL Script (Developed complicated SQL Script in Toad) to validate data, automated UNIX based process (Using UNIX Utilities with Shell Scripting and executed all test scenarios in minimal time.

Set up Test Environment including refresh database from production, maintained test environment with upcoming release.

Involved in key learning process after each release to implement process in future as a part of QA process Management., Kick Off Meeting and Release Management, Key learning Session .

Assisted in continually improving our software development process and the development environment.

Interacted with team to resolve daily issues in installation, code delivery, documentation, and defects.

Involved in testing of multiple applications with QA, SIT and UAT testing by documenting, reviewing, resolving defects, follow up with interface sign-off.

Supported Change Control by reviewing impact of all modules planned all release schedules, back out plan.

Supported production support team in production Trouble Ticket to analyze root cause of problems and resolved with team.

Involved in production support testing assisted team in staging testing, support in change control request.

Involved in different major and minor release testing by updating test plan with testing methodology, reviewed test results and analyzed defects and resolved with team.

Blue-shield Blue Cross, CT 2005-2006

QA Software Tester

PROJECTS:

Blue shield Blue Cross owns Doctor Profile Management System (DPMS) application for real-time search for Dr Profile by talking with Database (Oracle) via webserver to application server. Application is Real-time XML API Call to database which involved heavy testing in Front End with SQL and back in UNIX Utilities in both System and SIT with multiple changing requirements in each release.

Analyzed Business Requirements and understood customer and developed UAT/SIT Test Plan using Testing Methodology.

Demonstrated UAT/SIT/System Test Plan with cross-functional team to approve business logic and baseline documents.

Participated in unit testing and verified entrance criteria of QA and set up configuration data with developer and updated release notes.

Performed sanity testing using post installation check using release notes and identified installation or code initial problems.

Communicated with Project Management to establish LOE of each phase of SDLC and prioritized QA task.

Ensured seamless transition for new and converted funds from implementation to production mode.

Developed SQL Script to validate Data Transaction in Front End Testing. Developed complicated and execute via Toad and saved Test Result.

Worked with peers in development and other organizations to troubleshoot and resolve project issues both technical and non-technical in nature.

Performed functional testing by deployment request, sanity testing, prioritized QA Test Cases within project plan.

Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects in a Test Director.

Performed impact analysis and executed test scenario with Regression Testing.

Involved in System Integration testing with external & internal interface team and performed E2E Testing.

Assisted business & marketing team in execution of UAT by providing data.

Involved in System Integration Testing with external/Internal interface and understood overall customer business functionalities.

Shared technical information with team and involved in production testing with critical production problem.

Interacted with upper management to provide daily QA status, discussed outstanding issue and upcoming project functionalities.

STATUS

US Citizen

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